Low Intervention Opiniões 

100
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been a subscriber for a while now....and I make an occasional extra few purchases!...and always pleased with the subscription offerings. Lovely wines that you wouldn’t normally see in shops an... Ver mais

Classificada 5 em 5 estrelas

Amazing! Wish I had discovered this wine merchant sooner. Great selection of delicious wines packaged nicely and arrived next day too! What more could you want. Will definitely be ordering again.

Classificada 5 em 5 estrelas

Every LOW subscription box comes with incredible wines - they are so delicious and I often end up seeing some of the bottles in the nicest wine shops near my house in Central London. I have been fee... Ver mais

Classificada 5 em 5 estrelas

My subscription to LOW has not only brought me untold joy, but it has also taken me on a journey – I have learned so much from Jon's selections and not to forget his brilliant emails. A fantastic comp... Ver mais

Informações sobre a empresa

  1. Loja de vinhos
  2. Loja de produtos biológicos

Informação fornecida por diversas fontes externas

Low Intervention presents a selection of the finest natural wines on earth. We curate a monthly offer which gives an insight into a new world of styles and flavours, accompanied by information that will guide you through the nuances of winemaking.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

100 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(100)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service and lovely wine; I wasn’t happy with one of the bottles I received and they were forthcoming to replace it with responsive communication and sent out a replacement very quickly.

Thanks!

21 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent natural wines all in one place!

Excellent! Exploring the Low website, I found it heartening to discover so many producers across the world producing such high quality wines in an environmentally ethical way. And here is the company that brings it all to us, together with impressive customer care. I recently uncorked a Soula IX, a gift from my children, and the quality just poured into the glass. Highly recommended!

16 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic wine from a fab company

Fantastic wine from a fab company. Great people to use when gifting wines or buying to enjoy yourself. Great customer service and the support offered goes above and beyond expectation when help is required.

13 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Where to start? Probably with wow

Firstly, the companies ethos is an ethical one. The wines they sell are all organic, with grapes grown as nature intended, which means you're not buying a wine that's been ruined due to chemicals. This also means they're better for our planet. They're really reasonably priced too for an organic wine company. They do a seriously reasonable subscription service too.

Secondly, their customer service is the absolute best I've actually come across, with my issue resolved in less than 12 hours. I purchased wine in September 2020, as a gift for my dad. Due to various reasons, which don't matter, he only got round to opening it this week. Something was up with it. Possibly it had corked. It wasn't drinkable, and had it been, even in the slightest, the guy who smiled and drank cold tea, made with mostly milk, and mostly sugar, when we proudly handed it to him as kids, he would have drank it. I emailed them. I assumed they must get it a lot. In a very prompt reply, it was explained that their policy isn't to refund after a limited period. This is because anything could happen to the wine once it arrives with the customer. They could open it, then store it in direct sunlight for weeks, then freeze it. This scenario, which I've completely fabricated is unlikely, but people do silly things. Which is actually completely fair enough, if you think about it. He told me that as a compromise, he will replace it. This isn't a compromise, it's not a negotiation where I'm in a position to get anything. Ive complained almost two years later. So it wasn't that. Not only that, he clearly put some thought into what my dad would like, based on what we've ordered before. Plus the entire interaction was just incredibly friendly.

So, all in all, this company is wonderful. Buy from them.

12 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Attracted by the labels, stay for the selection.

I love shopping at Low Intervention, it’s so cool and they have managed to make me (a true novice) feel welcome in a wine-nvironment. I’m always confident that whatever I pick I’ll be trying something out of the ordinary. Plus the customer service is wonderful, I had a great experience with Michael S last weekend and he was an absolute gem to deal with.

1 de maio de 2022
Classificada 5 em 5 estrelas

Excellent wine subscription

My monthly subscription provides excellent value with wines I’d sometimes not consider buying which leads to lots of new discoveries. The accompanying email info is excellent and communication to change delivery has always been great.

24 de abril de 2022
Classificada 5 em 5 estrelas

Great wines per month

Great wines per month.
Easy peasy.
Octobre a serious highlight , Chin Chin a lazy low.
I love getting my monthly box.
Basically I don’t spend anything else on booze and that’s my lot, but with some surprises thrown in.
Love it

21 de abril de 2022
Classificada 4 em 5 estrelas

Instead of emailing notes/intro to the…

Instead of emailing notes/intro to the bottles of wine for the month, why not include it in the box itself? Feels like it's missing just that extra detail that would make the experience of receiving them even more enjoyable!! :) Great otherwise

19 de abril de 2022
logótipo da Low Intervention

Resposta da Low Intervention

Hi Lara, thanks for the note on the pdf's here. We have thought about doing the physical version of this but decided against it to cut down on paper use (or the likes) for something that, once read, might just be thrown in the bin. I agree though, something else within the subscription pack to give it another layer is essential. Thank you for the support!

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