Lambert Smith Hampton Residential Opiniões 

This company is very inefficient. Service is pretty poor. Takes days or weeks for emails to be replied to. They use cheap contractors so work has to be redone multiple times. Their new portal is useless. I have not been able to logon for six months now and they keep asking me to reset the password. I would avoid LSH like the plague. Should things improve I will reassess my review.

Had a few correspondences with Kirsty Hamer and every time she has been great, nice to be able to keep it stress free

I find LSH to be very unhelpful. Our specific building manager has no people skills and her senior manager is just plain rude.

They drag everything out. They don’t arrange cleaning and to try to get them to do anything is beyond impossible . They are not an interested in tenant safety or looking after the building, or providing clients and their representatives a helpful professional service.

Terrible. Avoid.

Sophie Drury handle my call swiftly and professionally

We had a problem with overflowing bins and with non residents illegally dumping their waste in these bins situated at the Flats at 24 Girton Way, in Mickleover, Derby. Matt Steele the property manager arranged for the bins to be cleaned and also relocated the bins away from the main road.

I had an issue with the car parking management company and Sophia Wrisdale was super helpful in helping me resolve it very quickly after I had exhausted all other options. Great service

I contacted Sophia Wrisdale regarding flooding of a blocked drain and a lamp that had gone out. She has in a few days resolved the problem by getting her contractor Will out. All resolved today.
Brilliant service.

der trust pilot

i am not talking about the company only an employee mr phil rabone who was very helpful and quick to reply and sort out the problem.

yours s brabbin

Phil Rabonne was prompt and professional in responding to my request to gain access to the portal. In general though I am not impressed by this company. Tardy or no response to communications, record keeping questionable, maintenance …. what is that bug of course quick to ask for and chase service fee

Aimee was very helpful & solved my request very quickly
Thank you Aimee

Phil Rabone was extremely helpful and efficient in helping me gain access to the portal. He responded quickly, resolved the issue without any fuss, and made the whole process very easy. I really appreciate his support and excellent service.

Was having an issue with L.S.H
Login, but after an email to the company it's been sorted with the help of Phil Rabone..

I had an issue with registering onto the LSH portal. Phil Rabone sent me a link that solved the issue.

I recently sent an email to Phil Rabone requesting access to MyLSHR as I couldn’t access and he has quickly and efficiently set me up and I am now able to access my account.

After an initial wait to get through to the right dept I spoke to Abbi Sharp. She was Very efficient and friendly . Handled my question quickly and helped me to get through some technical issues and ultimately find the solution.
Great customer service .Thankyou !

⭐⭐⭐⭐⭐ Fantastic support from Kelly and Elite Commercial

I wanted to leave a review following what has been a very stressful water leak and insurance claim at our property.

Kelly Doughty at LSH has been incredibly helpful and supportive throughout. There have been a lot of moving parts and complications, and Kelly has consistently helped us navigate them and get things moving towards a resolution.

I particularly want to highlight Elite Commercial, who have been absolutely fantastic. They arrived, got straight to work, identified that the leak from the flat above was actually still active and were flexible enough to get it repaired, as well as carrying out the reinstatement works. The work they have done looks incredible, and they have been honest, trustworthy, kind and incredibly professional throughout.

What really stood out was the difference between contractors. We had previously received a quote of £10,658 for the works, which was not approved by the Sedgwick loss adjuster and which we were advised was extremely excessive. Elite Commercial subsequently quoted around £2,200, which was reviewed and approved by the loss adjuster as fair and reasonable.

That is an enormous difference, particularly for someone already dealing with the stress of significant water damage and an insurance claim. I think it really highlights the importance of working with honest, trustworthy contractors who charge fairly.

A huge thank you to Kelly for her patience, help and support throughout, and to Elite Commercial for being so proactive and doing such a brilliant job. Hopefully, after a long and stressful process, everything is finally resolved!

Phil Rabone solved my problem very quickly and got my connection to the portal working again.

I had a very prompt and very helpful reply from Sian Hughes who was able to resolve my issue. Thank you

The team responded in a timely manner and Abbi specifically was very helpful in giving me the answer that I needed about my property that is managed by LSH.

Quick service support with my query - really appreciated !