Lu-B-Lu's 

I ordered 3 sets. The sets are prettier in person than they show in photograph.. For one thing they look BIGGER in their photos but they are better because they are smaller and suit every day. They are sturdy, well made. I am very pleased. Also I had a question which they answered immediately, so I got excellent customer service. My sets came in sturdy little boxes.

Ordered some earrings as a christmas present , they arrived today and they are absolutely lovely , very pleased with them . Longer delivery than i expected but otherwise fab . Will buy again from here

I can see there are a lot of negative comments and tbh if I had read them first I wouldn't have ordered from them.
But...I ordered the "bee" earings...they took a few weeks to come but well packaged and they are lovely.

I ordered the Bohemian Mosaic Lamp. It took a couple of weeks to arrive but I was constantly updated. It came with a bulb and a spare and I love it!

Ring arrived with no protective packaging, not even put into the felt pouch provided, causing ring to be bent. Also I thought it was coming from the UK as it used the pound sign, yet packaging said it came from China?

I ordered items 10 days ago and I'm still waiting for it to arrive. The tracking number states it's being processed...still! Really unhappy and hope it arrives soon. I have also sent two emails and not received a reply.
Update.
Necklaces have arrived and look tacky and nothing like the picture. Will never order from here again. Total waste of money.

I'm hard pushed to give these thieves a 1 because they are quite obviously just thieves. DON'T BUY ANYTHING FROM THIS COMPANY. They are total scam artists and just out to take your money. The jewellery is total crap and not worth putting in a jamboree bag. If these low life pigs want money they should ask and not steal from unsuspecting customers. TOTAL UTTER PIGS.

Still waiting for an item ordered 2 weeks ago to be shipped. Their customer service hurried out a tracking ID that is just Royal Mail waiting to receive the item 2 days after I was told it was dispatched... really disappointing! Won’t be ordering again, if I ever even receive my first order.

Totally disappointed, opal ring a fake, metal band cheap feels like plastic,I’m fearful of the other two items I ordered

Ordered the Temporary Hair Dye Comb. It was tiny, about 4 inches long. Not worth £9.99. So decided to return it, requested to use tracked postage. £6.70 !
So with £1.98 p.p plus the £6.70 return postage, a very expensive exercise!! Beware!! Waiting now for my refund, fingers crossed.

I ordered a handbag and it got stuck in customs. Customer service is very responsive and resolved my query very quickly.
Cannot be happier with their communication and service.

Absolute scam artists. The earrings pictured on facebook bare absolutely no resemblance to what I recieved. All the positive reviews are clearly fake. I am furious. Avoid this like the plague. I want my money back but I can see from other reviews that it wont happen.

There is no way to get a refund on anything other than full-priced items. I bought a pair of hair slides which unfortunately I cannot use as they're too heavy for my hair. As they were in the sale, Lu-B-Lu states they do not refund sale items. You only find this out after visiting their refund policy. Very bad merchandising.

My wife say a pair of earrings on their web site that she would like for her birthday. It stated that they were in stock. So with her birthday in mind, I brought the earrings for her. Got the usual response email stating thanks for the order... etc. So i waited and waited and waited. My wife's birthday has come and gone and I am still waiting. The tracking states that they have dispatched the items but still no delivery yet. I can only imagine that they have sellotaped the box to the shell of a tortoise but he is struggling in the heat getting to my house. In this day and age delivery is never an issue and NO supplier can use that as an excuse for slow delivery. DO NOT use these people.

Pessimo sito! Tempi di consegna oltre i 30 giorni lavorativi, l’anello è arrivato imballato in un sacchetto senza alcuna protezione. Ma soprattutto NON È ARGENTO come indicato sul sito e sulla pagina Facebook! Non è marcato 925 e inoltre dopo 4 giorni indossato lascia il nero sulla pelle, da una parte si è scurito e dall’altra sta completamente diventando rosa, sta perdendo tutto il rivestimento. È una fregatura!!! NON ACQUISTATE!

Bought earings and a watch. I am very happy with the jewelry.
Delivery can take a while, but sites as wish and Ali express are not much faster....

Thank you for my lovely ring. It came beautifully packaged. My only criticism is the length of time it took to arrive. But that could a problem with the postal service. Many thanks once again.

90 days waiting for my earring... no response from them ...

tried to order a watch 9n here 3 times. hopeless site askedfor my details 3 times which I stupidly did and kept crashing when I wrote to site told me no longer available and related my message. DO NOT USE THIS SITE