Lube Mobile Opiniões 

2970
TrustScore: 3 em 5

3,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

$950 for a service. They forgot to tighten up the coolant system resulting in coolant leaking heavily in the garage. Came back to rectify. Next time vehicle used- Engine goes into limp mode as the mec... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I made contact with Lube Mobile to replace a Starter Motor that was noisey and ready to fail on my Mazda CX5. John was prompt in offering me a suitable quote with their current promotional deal. Bikas... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I booked Lube Mobile for a yearly service on my 2015 Nissan Navara. The service itself came to $385.95, which I considered reasonable. However, I was then charged an additional $286.92 to re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Being able to book in and have them come out same day was perfect for my busy, ever changing work schedule. Carl arrived on-time and explained what would happen and how long he expected to take, he... Ver mais

Informações sobre a empresa

  1. Oficina de reparação automóvel
  2. Loja de acessórios para automóveis

Sobre Lube Mobile

Informação fornecida por diversas fontes externas

Welcome to Lube Mobile. Car Service and Car Repair with ultimate convenience provided by our friendly mobile mechanics.

Stay at home or work and relax. All work quoted before starting, keeping you in control of costs. Nationwide Warranty for peace of mind.

Click or call now for a quote.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(2970)

37 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Disregard of customer service

Got my Amarok serviced by Rawal from Lube Mobile at my property on Thursday. He found the rear brakes and rotors needed to be replaced as the pads were worn down to the metal. The cost was $1150 (not including service) in total which seemed relatively pricy, but I was still willing to pay. At 5:30pm I was told he couldn't finish the job as the brake caliper had popped out and would need to be taken away to get refurbished. He left my car in the middle of my garage so the garage door could not be closed. I have a worshop/storage area attached to the garage which contains items of value. He arrived at my property at 12:30pm which should have been enough time to assess the situation and he also knew that the caliper popping out was a common problem with Amaroks, yet didn't think to position the car so we could close the garage door in case it wasn't finished that day. When my partner and I told him about how our insurance would be void if anything was stolen he didn't seem to care and left the car as it was with the garage door open. I was also told that he would take the caliper first thing on Friday morning so he could take it to get refurbished at a cost between $150 - $250 and would finish the job by the weekend. The next day he didn't arrive until 12pm, without letting me know he would be late. Later that day he told me the job wouldn't be done until the Saturday or Monday. On the Monday I was then told the caliper wasn't ready and someone else would come out on the Tuesday to finish the service and brake caliper. As the original mechanic called in sick another one came out on the Tuesday to finish the job. He informed me that the cailper refurbishment cost was $450, not $150 - $250 as I was told. It was an inconvenience and frustrating not having my vehicle for 5 days even though I was told it should be done by the weekend. Also, the fact the caliper was twice as much as quoted. Finally, the disregard by the first mechanic as to how this has inconvenienced me with regard to my garage door being left open and car not available for 5 days. I do not feel compensated by Lube Mobile.

16 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Dangerous!

$950 for a service. They forgot to tighten up the coolant system resulting in coolant leaking heavily in the garage. Came back to rectify. Next time vehicle used- Engine goes into limp mode as the mechanic had forgotten to top up the coolant! 2 days' business lost. Contacted them "You'll have to take it to a dealer it's not our problem to fix".

9 de julho de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Frank, we're very sorry to hear about your experience and the inconvenience this has caused, particularly the lost business time. This certainly isn't the level of service we aim to provide.

We'd appreciate the opportunity to investigate what happened and discuss this with you directly. Please contact our Customer Care team at info@lubemobile.com.au or call 13 30 32 with your booking details so we can review your concerns thoroughly and work towards a resolution.

Thank you for bringing this to our attention.

Kind Regards,
Lube Mobile

Classificada 5 em 5 estrelas

I made contact with Lube Mobile to…

I made contact with Lube Mobile to replace a Starter Motor that was noisey and ready to fail on my Mazda CX5. John was prompt in offering me a suitable quote with their current promotional deal. Bikash the mechanic arrive within 2 hours at my address and confirmed the Starter Motor was definitely on its was out. He carried out the work after sourcing the Started Motor locally. The replacement was done within a couple of hours. I am now back on the road with confidence of my vehicle starts and I won't be inconvenienced if the breakdown happened away from my home. Thanks so much to the Wollongong team. Cheers to your professionalism and prompt service.

10 de julho de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Thank you for your fantastic review! We are so pleased John and Bikash were able to get your Mazda CX-5 back on the road quickly and with confidence. Thanks for choosing Lube Mobile, and safe driving!

Classificada 5 em 5 estrelas

I have used LUBE MOBILE since June 2026…

I have used LUBE MOBILE since June 2026 more recently on 2 July I want to recommend them highly as an experienced organisation to undertake mechanical repairs and I can assure all I have no business association other than a very satisfied customer honestly they are prompt professionals and honest from the mechanic that attends your home to the head mechanic SEFO and the manager. I am writing this reference to let people know if you use them once you’ll go back again.

2 de julho de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Amedeo,
Thank you so much for your wonderful review! We are delighted to hear you have had consistently great service from our team. We really appreciate your recommendation and look forward to helping you again in the future.
Thanks,
Lube Mobile

Classificada 2 em 5 estrelas

I booked Lube Mobile for a yearly…

I booked Lube Mobile for a yearly service on my 2015 Nissan Navara. The service itself came to $385.95, which I considered reasonable. However, I was then charged an additional $286.92 to replace an engine air filter and two windscreen wiper blades.

The breakdown was:

Air filter: $80.41
Two wiper blades: $122.64
Labour: $57.78

In my opinion, nearly $287 for an air filter and wiper replacement is excessive, particularly given how straightforward these jobs are. The final bill was $672.87.

My advice is to ask for a detailed quote on any additional work and parts before authorising repairs. I won't be using the service again.

16 de junho de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Ben,

Thank you for your feedback. We're sorry to hear you're unhappy with the charges for the additional work completed on your vehicle.

We'd appreciate the opportunity to review this with you. Please contact our customer service team directly, 13 30 32 so we can discuss the invoice in detail and look into your concerns.

Classificada 5 em 5 estrelas

Nathan was the mechanic that came and…

Nathan was the mechanic that came and looked at my car. He was very professional and friendly and very understanding of my financial situation and gave me great advice. I will be using Lube Mobile service again. Highly recommend as they give you great advice and suggestions for your car. They are also great at explaining what is needed for your car. Thank you Nathan for your help and amazing service. Again highly recommend.

28 de maio de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Thank you for your amazing feedback! We are pleased to hear Nathan provided such professional, friendly and honest service.

We will be sure to pass your kind words onto Nathan, he will really appreciate it. Thank you again for recommending Lube Mobile and we look forward to helping you again in the future!

Classificada 1 em 5 estrelas

Dont pay anything beforehand

Called to get a diagnosis for an issue with my car. All good so far

Charged a deposit for a part, didnt turn up for a booking. Took my car for a full 2 days to their workshop and still no fix, said the issue was something else

I asked for my deposit back and they left the part in my letterbox at my house. Turns out the part doesn't even fit my car

Another busineess with a competent mechanic has fixed the issue in 2 hours by ordering the correct part. Im out of pocket my deposit still

Edit: Have tried to enail the head office a few times and only contact back has been a call from someone from the workshop in Kewdale who yells and then hangs up.

Done with these guys. Not worth the time and effort

11 de maio de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Dan,

We’re sorry to hear about your experience and understand your frustration. This is certainly not the level of service we aim to provide. Could you please reach out to us directly with your booking details so we can look into this further and work towards a resolution.

Thanks,
Lube Mobile

Classificada 1 em 5 estrelas

Was quoted a price960

Was quoted a price, left work early, then once arrived, tried charging me more.

13 de maio de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi,
Thank you for sharing your feedback with us. We understand your concerns regarding the pricing and appreciate you bringing this to our attention. If you would like to discuss this further we kindly invite you to contact our customer care team with your booking details so we can review the matter and provide further assistance.
Kind Regards,
Lube Mobile customer service team

Classificada 5 em 5 estrelas

LubeMobile

We’ve had Alex from LubeMobile out twice for our sons’ cars… super polite, on time, thorough and explains everything in away you can understand. So convenient for my boys as Alex did the service while they were at work. Could not recommend him more highly!

10 de abril de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Victoria,
Thank you for taking the time to share your feedback with us. We’re delighted to hear that Alex provided polite, punctual, and thorough service, and that he took the time to explain everything clearly. It’s great to know the convenience of servicing your sons’ cars while they were at work made such a difference, and we truly appreciate your high recommendation.
Kind Regards,
Lube Mobile customer service team

Classificada 5 em 5 estrelas

Fast, thorough & knowledgeable

Very happy with the Wollongong team, Chris in particular. My Merc suddenly started sounding like a 2-stroke leaf blower and my mechanic couldn't take a look for 2 weeks. Chris arrived next day, found the failed hose in 5 mins and ordered, fitted and tested it in 24 hours. Major damage and expense averted.

4 de março de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Tracey,
Thank you for taking the time to share your feedback. It is great to hear Chris was able to attend quickly, identify the issue, and have everything resolved so efficiently. We appreciate your kind words about the Wollongong team and are pleased the repair helped avoid further damage and expense.
Kind Regards,
Lube Mobile customer service team

Classificada 5 em 5 estrelas

Lube Mobile Mechanics the best in the business

I recently used Lube Mobile Mechanics for a logbook service and I was extremely impressed with the experience from start to finish. The service was prompt, professional, and very efficient. Everything was handled smoothly and with great attention to detail.
A special mention to Rustin, the technician who assisted me. He was very professional, friendly, and clearly knowledgeable in his work. He approached the job with confidence and efficiency, quickly identifying the issue and resolving it without any hassle. His professionalism and positive attitude made the whole experience stress-free.
It’s not always easy to find reliable service these days, but Lube Mobile Mechanics certainly delivered. I truly appreciate the high level of service provided and would not hesitate to recommend them to anyone needing a dependable logbook service.
⭐⭐⭐⭐⭐ Highly recommended.

5 de março de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Alp,
Thank you for sharing such wonderful feedback. We’re delighted to hear your logbook service was handled promptly and professionally, and it’s great to know the experience was smooth from start to finish. We especially appreciate your kind words about Rustin and the knowledgeable, friendly service he provided. Thank you for your recommendation and for choosing Lube Mobile.
Kind Regards
Lube Mobile customer service team

Classificada 1 em 5 estrelas

Faulty or Dirty EGR

I took the day off on Friday 29th Jan and booked a Lube mobile appointment.
$99 call out and the first 15 minutes free.
I told the 2 gents who came out the problem with the EGR.
I asked if it could be taken out and cleaned or just replace it.
After 15 minutes of them looking at engine numbers, bin number and so on, they used the scanner and it told them exactly what I had already told them.
They said this could take a while to get out and they pointed to we’re the EGR was located.
I told them not to worry about it and I will pull it out my self.
Being a business owner of the last 26years, it seemed to me that they only wanted to justify the $99 call out fee.
My company will not use Lube monbile again.
Beware punters.

29 de janeiro de 2026
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Jaffar,

Firstly, we apologise for the delay in responding, we have recently been reviewing past feedback to ensure no customer concerns go unanswered.
We are sorry to hear that your experience did not meet expectations. This is certainly not the standard of service we aim to provide. We take all feedback seriously and are always looking for ways to improve both our workmanship and communication.
While we can’t comment on the specifics without reviewing your booking, we would genuinely appreciate the opportunity to look into this further and better understand what occurred.
If you’re open to it, please reach out to us directly at 13 30 32 with your details so we can investigate and work toward a resolution.
Thank you for taking the time to share your feedback.

Kind Regards,
Lube Mobile Team

Classificada 1 em 5 estrelas

Someone could have died

Had a clutch replacement undertaken in December 2025. The next day severe scraping noises forced me to take the car off the road immediately.

Critical Safety Issue:
BOTH front axle nuts were completely loose after their service. This could have caused a catastrophic accident to myself or other road users. Completely unacceptable from any mechanical service provider.

Three Failed Repair Attempts:
Lube Mobile attended three separate times but couldn't complete repairs because they "didn't have the parts" My car remained undriveable for an extended period due to this.

Additional Issues:

- Mechanic used a removed wheel from my vehicle as a step ladder whilst car was on jack stands to look into the engine bay
- Vehicle panel damage, incorrectly jacked up the car and broke several panel clips and popped the panel from its flush position
- Extended loss of vehicle use

Company Response:
After the loose axle nuts and three failed repair visits, they offered a "free yearly service" as compensation. I declined and raised formal concerns because who wants the same mechanics to continue to work on their car after this?

Their response: scheduled an "inspection," and then performed unauthorised work without permission, then claimed "all reasonable obligations have been met" with zero acknowledgement of the safety failure.

Bottom Line:
Loose axle nuts on both wheels after a clutch service is inexcusable. Three visits with missing parts to fix their own dangerous mistake is unacceptable. Their dismissive response to legitimate safety concerns shows complete failure of professional standards and a lack of accountability.

Will never use Lube Mobile again. Strongly caution others before trusting them with your families safety and the maintenance of your vehicle.

5 de dezembro de 2025
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Scott,

Firstly, we apologise for the delay in responding, we have recently been reviewing past feedback to ensure no customer concerns go unanswered.
We are sorry to hear that your experience did not meet expectations. This is certainly not the standard of service we aim to provide. We take all feedback seriously and are always looking for ways to improve both our workmanship and communication.
While we can’t comment on the specifics without reviewing your booking, we would genuinely appreciate the opportunity to look into this further and better understand what occurred.
If you’re open to it, please reach out to us directly at 13 30 32 with your details so we can investigate and work toward a resolution.
Thank you for taking the time to share your feedback.

Kind Regards,
Lube Mobile Team

Classificada 1 em 5 estrelas

I was told they could replace an…

I was told they could replace an ignition switch.
I paid $50 for someone to tell me that’s not what they do,’
I’m seriously pissed of with this company.

22 de novembro de 2025
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Firstly, we apologise for the delay in responding, we have recently been reviewing past feedback to ensure no customer concerns go unanswered.
We are sorry to hear that your experience did not meet expectations. This is certainly not the standard of service we aim to provide. We take all feedback seriously and are always looking for ways to improve both our workmanship and communication.
While we can’t comment on the specifics without reviewing your booking, we would genuinely appreciate the opportunity to look into this further and better understand what occurred.
If you’re open to it, please reach out to us directly at 13 30 32 with your details so we can investigate and work toward a resolution.
Thank you for taking the time to share your feedback.

Kind Regards,
Lube Mobile Team

Classificada 1 em 5 estrelas

A mechanic came in to service two of my…

A mechanic came in to service two of my cars on a Friday morning . I handed over the keys after exchanging pleasantries and went back to the house.

Within one hour, there was a knock on the front door and I met a totally different person and I was a bit confused as to why he was there in the first place. He went ahead to explain that one of my cars had a leaking radiator and plugs that required $2000 to replace. I asked for more time to think through it as he was able to confirm that the second car was okay and I could use it in the meantime. The first mechanic then mentioned that the last service did not tighten up something correctly and that he had corrected the issue to avoid further oil leakage.***FYI the last service and Mechanic was from their company.

I drove the car on the subsequent Sunday for 76kms and on Monday for about 38kms before the car started jerking and the engine running out of power(weakened acceleration) . I called their offices and a mechanic was dispatched to my location which was 38kms away from home.

The mechanic then came in a booked the car in for towing and said “The guy who serviced your car messed it” I have organised for towing and repair and confirmed that I would not incur any expenses.

They they sent the same second guy who came to my house and it was easy to tell that it’s the person who comes in for these kind of situations and he was there to push back. He cancelled the towing as he was asking for atleast $900 to fix the issue. He told me
That my issue is that “ The are old cars” painfully taken on the chin as I have a near funatical sentimental value for my cars. They were not old when I booked them in for service and now they are old after they messed up both the radiators?
I towed the car at a cost of $400 and now waiting for an official dealer to help out.

I saw common sense type inconsistencies but they could hear none of it- my partner wondered out loud how we could have a whole leakage in the radiator with nil spillage on the driveway where I park the car every day.

My quest for cheap and convenient has turned out to be super-costly and CHEAP!

They appear to be having sales targets for further mechanical works with zero regard for the peace of mind that they have attached to their sales pitch.

Buyer Beware!!!!?

10 de novembro de 2025
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Brian,

Firstly, we apologise for the delay in responding, we have recently been reviewing past feedback to ensure no customer concerns go unanswered.
We are sorry to hear that your experience did not meet expectations. This is certainly not the standard of service we aim to provide. We take all feedback seriously and are always looking for ways to improve both our workmanship and communication.
While we can’t comment on the specifics without reviewing your booking, we would genuinely appreciate the opportunity to look into this further and better understand what occurred.
If you’re open to it, please reach out to us directly at 13 30 32 with your details so we can investigate and work toward a resolution.
Thank you for taking the time to share your feedback.

Kind Regards,
Lube Mobile Team

Classificada 5 em 5 estrelas

Great service for both the car and customer!

Being able to book in and have them come out same day was perfect for my busy, ever changing work schedule.
Carl arrived on-time and explained what would happen and how long he expected to take, he was super efficient and talked me through what needed to be done as well as some options moving forward to keep my car running smoothly.
Would absolutely recommend and will be using Lube Mobile again!⭐⭐⭐⭐⭐

20 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First time i,ve used lube mobile and…

First time i,ve used lube mobile and was very pleased with the workmanship of the mechanic who came to service my car, i found Ruan,van w24 very polite and answered all my questions , i will be using lube mobile again to fix some minor issues that were shown to me that need attention,was vefy happy with the price of my service considering they came to me 👍🤗

18 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you, Robel and Team at Lube Kewdale

Thank you for the fabulous service and kind and friendly assistance. Thank you to Robel for being efficient and ensuring we received a great quote for our vehicle. Thank you for dropping our vehicle back home as a courtesy service. We have used Lube mobile service in the past and have always had great service.

17 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

APPALLING SERVICE

Appalling service.I had to call and talk to Rob the Manager as the technician did not even show , call, or text. Rob the manager stated there was a technical error with my contact number one digit different as to no contact. I found that interesting as I received prior confirmations via text and email to my device through the booking system.Rob the manager also stated the technician had finished early on the prior job and could not make contact. I also found this interesting as the system had all my booking and contact details correct.
Customer service absolutely appalling.
Place yourself in my position with all confirmed booking details correct and not even the technician to reach out to the Lubemobile office to say no contact here. Even though the details were correct in the system and on hand readily available.I will say it again one last time " Appalling Service"

15 de outubro de 2025
Opinião espontânea
logótipo da Lube Mobile

Resposta da Lube Mobile

Hi Angelo,

Firstly, we apologise for the delay in responding, we have recently been reviewing past feedback to ensure no customer concerns go unanswered.
We are sorry to hear that your experience did not meet expectations. This is certainly not the standard of service we aim to provide. We take all feedback seriously and are always looking for ways to improve both our workmanship and communication.
While we can’t comment on the specifics without reviewing your booking, we would genuinely appreciate the opportunity to look into this further and better understand what occurred.
If you’re open to it, please reach out to us directly at 13 30 32 with your details so we can investigate and work toward a resolution.
Thank you for taking the time to share your feedback.

Kind Regards,
Lube Mobile Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais