Pet Circle Opiniões 7585

I’ve never had an issue in the 5+ years of being a customer but….
I know there are many issues regarding fuel atm but the cost of my dog food does not warrant jumping $36 from my last order. Disappointed?!, very much so.

Very fast delivery 1 day at a very good price. Keep up the work

I found it difficult to set up automatic delivery by myself but once I could communicate with your staff , they did it for me. Very fast delivery and great price compared with our pet shop. Thankyou.april

Quick delivery

I have been shopping from pet circle for a while know I love the auto delivery

The delivery was fast, and all the products were in the parcel.

Always good value and very helpful if any issues

Ordering was easy and omg placed my order on the Tuesday and it arrived on the Wednesday, unbelievable!. It was also packed very well. Very happy allround.

Amazingly fast delivery and always very competitive prices.

My delivery was an absolute nightmare. Not long after delivery to the wrong address I contacted your customer service. The only “help” they could provide was send an email to the “courier partners” who would get back to me in 48 hours. The delivery was blocking my neighbours access to her garage. She was not happy. I was distressed. I was forced to move 5 x 13kilo boxes away from the garage door & having a back injury it was extremely difficult. Having customer service support offshore, who cannot contact the courier company is not great. I ended up contacting the courier company myself & was in contact with them until re delivery on Monday lunchtime. Do better PetCircle, employ staff in Australia who can troubleshoot when a delivery goes wrong.

The delay in shipping had barely any communication on why. Lucky I wasn't in desperate need and planned ahead. Better communication in between ordering and shipping would be great. Once shipped less notice would also be great. I recieved over 8 emails once the package left. I really only needed 1 . This resulted in me cancelling my auto shipped items as I donot trust i will recieve on time in actual busy periods.

I can find what I looking for easy and delivered very quickly NO COMPLAINTS

Delivery was always on time and reliable. It was really great to support other businesses and not have to worry about getting these from the supermarket. Better prices here too!!

Every time I order from Pet Circle, the delivery instructions are never followed.
I live in an apartment and have clear instructions to leave the order IN the lobby.
Every single time the order is left on the street OUTSIDE my apartment without the driver even ringing the intercom.
I have alerted Pet Circle of this 5 times, to no avail.
My orders are generally $100-$250 not exactly the best customer service leaving orders on the street OUTSIDE.
Petbarn match the prices of Pet Circle and delivery instructions are followed.

It was the delivery that I had a problem with. I was notified the parcel had arrived and I had to walk up and down the street hoping I could find it. My $70 parcel had been put on #7s doorstep not #3. I did emal Pet Circle who did apologise.

Purchase was easy as normal but delivery was a bit slow compared to normal.

Excellent service. It was only a couple of days after I ordered that my parcel arrived. Really spot on service.
Thank you very much.

Easy to use website.
Great prices