Luciela Opiniões 

43
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Love this brand! I've ordered from them 3 times and they always remember that I'm a returning customer and send a little personalised note. I was worried the first time that I would get charged custom... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Luciela Lingerie se distingue par son engagement sincère, sa passion et son sérieux. On sent derrière la marque quelqu’un de profondément investi, qui porte son projet avec cœur et cohérence. Son appr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I own sets from the Poppy and Thistle collections—and I truly can’t pick a favourite. Each one is beautifully designed and incredibly flattering. I wear them regularly and they’ve all held up perfectl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently purchased some Luciela lingerie as I’ve struggled to find luxury product that doesn’t break the bank or end up digging into my sides. I have to say I was not disappointed! The fabric is sup... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de lingerie

Escrito pela empresa

Luciela is the luxury lingerie brand for the modern woman. Inspired by today’s confident women who don’t want to compromise between lingerie that looks good and feels good, our mission is to empower modern women to move through their busy lives with grace and confidence. Designed for both the everyday and the extraordinary, each piece is carefully crafted to be understatedly sexy, embracing a femininity that is both sensual and elegant. Created by founder Lucienne in 2023 after years of development, Luciela crafts luxury intimate wardrobes that uniquely combine colourful yet delicately sophisticated designs with ethical craftsmanship. The brand’s capsule collections are a harmony of rich colours, vibrant prints and form-flattering silhouettes, celebrating vibrant femininity and effortless elegance, but also championing comfort, sustainability and integrity. Collections are developed between London and Madrid, ethically sourced and sustainably made by a lingerie atelier based in Lisbon. Transparency is of key importance to the brand, which promises to use sustainable materials in each and every one of its pieces. Luciela’s commitment to conscious, integrity-driven practices ensures that each item is not only a luxury to wear, but also a reflection of a deeper commitment to sustainability and ethical values. The result is a redefined intimate wardrobe experience that resonates with the modern woman’s desire for elegance, authenticity and substance.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

43 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(43)

17 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Muy buena calidad y llegó rápido

Compré un conjunto de bralette y short de Luciela y la verdad es que me sorprendió gratamente: la calidad es preciosa y la tela se siente muy suave y ligera sobre la piel. La talla fue perfecta y se veía igual que en las fotos. El envío fue más rápido de lo que esperaba. ¡Definitivamente volveré a comprar!

16 de maio de 2025
Opinião espontânea
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Resposta da Luciela

Muchas gracias!

Classificada 5 em 5 estrelas

Absolutely love this brand!

The designs are stunning and it's amazing to see a complete breakdown of the materials used so you know you're getting sustainable quality. Their customer service is also great—super responsive and genuinely helpful. Highly recommend.

2 de abril de 2025
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Resposta da Luciela

Thank you so much!

Classificada 5 em 5 estrelas

Precioso y realmente único

Precioso y realmente único
Estaba buscando algo azul para llevar la mañana de mi boda y encontré el kimono azul de Luciela - fue amor a primera vista. Después de buscar por todas partes, fue la única prenda que me pareció verdaderamente especial y diferente a todo lo demás que había visto. La confección es excepcional y la calidad del tejido se nota al instante. Me gustó tanto que acabé comprando uno también para mi madre y mi hermana para prepararnos juntas las tres.

4 de abril de 2025
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Resposta da Luciela

Muchísimas gracias, Carmen!

Classificada 5 em 5 estrelas

Can't wait to see what they create next!

I own sets from the Poppy and Thistle collections—and I truly can’t pick a favourite. Each one is beautifully designed and incredibly flattering. I wear them regularly and they’ve all held up perfectly over time, which speaks volumes about the quality. The colours are soft, feminine, and absolutely gorgeous—exactly what I was looking for. Luciela has such a unique and timeless aesthetic. I’m already looking forward to seeing what new pieces they create next!

23 de janeiro de 2025
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Resposta da Luciela

Thank you so much!

Classificada 5 em 5 estrelas

Both beautiful and comfortable

I've found that with a lot of luxury lingerie brands, the gusset is really narrow and uncomfortable for actual wear. I was hesitant about trying Luciela for that reason, but I'm so glad I did - their knickers are extremely comfortable and the gusset is a good width, I can happily wear them all day. I think their pieces really are made to be both beautiful and genuinely wearable.

15 de abril de 2025
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Resposta da Luciela

Thank you, Karen!

Classificada 5 em 5 estrelas

Really happy with my order and…

Really happy with my order and impressed with the brand. The whole process was easy and shipping was quick. The lingerie looks even better in person too :)
You can tell they care about what they’re doing. Will definitely be coming back

4 de abril de 2025
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Resposta da Luciela

Thank you!

Classificada 5 em 5 estrelas

Lovely luxurious product

I got some lingerie from Luciela for Valentine's Day (a baby doll and matching knickers). I'd never heard of the brand but my husband came across it on Wolf & Badger, and the pieces are exquisite! Beautiful colours, quality materials and lovely packaging. I'm always on the lookout for new brands so very happy to have discovered this one, will be buying again!

14 de fevereiro de 2025
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Resposta da Luciela

Thank you for your kind review!

Classificada 5 em 5 estrelas

Lencería elegante, cómoda, ÚNICA

Compré el sujetador Poppy por impulso porque estaba buscando algo cómodo y elegante, ¡y superó mis expectativas! Es tan cómodo que me olvido de que lo llevo puesto, delicado y es perfecto para llevar debajo de blusas y vestidos sueltos. Los detalles de encaje son preciosos y me encanta que la marca sea sostenible

2 de abril de 2025
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Resposta da Luciela

Muchas gracias Laura!

Classificada 5 em 5 estrelas

Will be buying more!

I recently purchased some Luciela lingerie as I’ve struggled to find luxury product that doesn’t break the bank or end up digging into my sides. I have to say I was not disappointed! The fabric is super lush and soft, is clearly high quality and shaped to fit the body so comfortably. I feel so confident wearing it. It’s a wonderful plus that everything is sustainably made too. I will definitely be purchasing Luciela again!

4 de março de 2025
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Resposta da Luciela

Thank you so much!

Classificada 5 em 5 estrelas

Luciela = SUPER QUALITÄT

Ich bin so beeindruckt von Luciela! Die Qualität ist erstaunlich - super weich, atmungsaktiv und wirklich gut verarbeitet. Es ist selten, dass man Dessous findet, die sowohl nachhaltig als auch schön designt sind, aber Luciela macht es genau richtig. Die Passform ist sehr schmeichelhaft, und man merkt, dass viel Wert auf die Materialien und die Verarbeitung gelegt wurde. Ich finde es auch ein tolles Plus, dass die Verpackung umweltfreundlich ist!

12 de março de 2025
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Resposta da Luciela

Vielen Dank, Carmen!

Classificada 5 em 5 estrelas

epitome of conscious luxury lingerie

Luciela is the epitome of eco conscious luxury lingerie. From the quality of the construction to the sustainability of the fabrics, you can tell each piece was made with intention. I also love that eco conscious is not just a buzzword and actually comes down to where the fabric comes from, how the lingerie is made and it’s non toxic and zero waste: while still being sexy and sophisticated. The styles are also super wearable (no digging, actually comfortable) with colors and patterns that are timeless. Love the super chic robes and wisteria the best!

7 de fevereiro de 2025
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Resposta da Luciela

Thank you for taking the time to leave us a review!

Classificada 5 em 5 estrelas

Preciosos diseños!!

Me encantan los colores y diseños de esta marca!!! Son tan delicados y femeninos y realmente únicos, a veces es difícil encontrar lencería bonita que no sea negra!

10 de fevereiro de 2025
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Resposta da Luciela

Muchísimas gracias Paula!

Classificada 5 em 5 estrelas

Calidad y lujo

Calidad y lujo. La lencería que he recibido es verdaderamente preciosa. La calidad al tacto no te deja indiferente. Me ha encantado el color,el modelo, el tejido. Elegí el modelo Wisteria bralette y la braguita de encaje talle bajo y sienta de maravilla. Feliz de haberos encontrado.

24 de fevereiro de 2025
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Resposta da Luciela

Muchas gracias, Belén! Nos alegra mucho saber que te ha gustado!

Classificada 5 em 5 estrelas

Un body preciosoo

Pedí el body Thistle después de enamorarme del diseño, ¡¡¡y es aún más impresionante en persona!!! Elegante y super favorecedor. Llegó muy rápido.

28 de janeiro de 2025
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Resposta da Luciela

Muchas gracias!

Classificada 5 em 5 estrelas

Sustainable and good quality

It's really hard to find (actually) sustainable lingerie brands, so I was excited and cautiously hopeful when I found Luciela. They did not disappoint!! I really like the transparency around the materials used, and the pieces feel well made and very soft. So far they have survived the washing machine with no problems. I will definitely keep my eye out for new pieces from them!

27 de janeiro de 2025
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Resposta da Luciela

Thank you! Sustainability is extremely important to us and we continue to work for it in all areas of our business!

Classificada 5 em 5 estrelas

Lencería linda y sostenible

Vi esta marca hace poco en Instagram y me encantó!!! Además, me gusta mucho que sea sostenible, hay pocas marcas de lencería sostenible y ninguna tan linda como esta. Mi pedido llegó rápido y las prendas son tal y como se ven en la web. Estoy encantada!!!

13 de janeiro de 2025
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Resposta da Luciela

Gracias Julia, nos alegra mucho que te haya encantado!

Classificada 5 em 5 estrelas

Nice for a gift

Bought some lingerie from this brand as a present for my girlfriend and she loved it. Smooth delivery, nice packaging.

17 de janeiro de 2025
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Resposta da Luciela

Thank you!

Classificada 5 em 5 estrelas

Lingerie délicate et agréable à porter

J'ai découvert la marque Luciela via instagram. J'ai commandé un premier ensemble. Livraison rapide. Le tissu et les motifs sont si délicats, et surtout le soutien-gorge sans armature est tellement agréable à porter ! Très flatteur pour la silhouette. Je sais déjà quel sera ma prochaine acquisition !

3 de janeiro de 2025
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Resposta da Luciela

Merci beaucoup !

Classificada 5 em 5 estrelas

Beautiful product, excellent quality

I came across this brand on Instagram a few months ago and fell in love with the kimonos. They are more than I would usually spend so I asked for one from my other half for Christmas and it's so beautiful! It's just like in the photos, although I'm shorter than the models so it reaches my feet.

25 de dezembro de 2024
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Resposta da Luciela

Thank you for your kind review!

Classificada 5 em 5 estrelas

Responsive customer service

I had some questions about the sizing for bralettes since I’m between sizes, so I decided to reach out to Luciela’s customer support before placing my order. Honestly, I wasn’t sure whether I would get a response, but I was blown away by how helpful they were!

They replied quickly and were super detailed, guiding me on which size would fit me best based on the items I wanted. I ended up going with their recommendation, and it was spot on. Really responsive and friendly.

10 de dezembro de 2024
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Resposta da Luciela

We are glad that we could be of help!

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