The dress and hat were lovely but the sizing was all wrong. I bought age 5-6 and the size would fit a 3 year old - way too small. There were no return options (even though I had paid for delivery) , s... Ver mais
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Leia as opiniões dos outros
Great clothes. Was a problem with lost order but eventually resolved satisfactorally hence loss of one star.
Ordered two blankets and 2 baby vests. The vests are a wonderful peacock pattern and are so vibrant and a wonderful change from baby pastels. The blankets however are even more fabulous. They are wond... Ver mais
No communication Took 3 weeks to deliver I emailed and left messages on Facebook got nothing back When my order arrived they sent the wrong size ! I ordered 0-3 they've sent 9-12 months This c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ORGANIC AND ORIGINAL, UNIQUE AND UNISEX These are the four key points we always strive to work towards with the direction of our brand. We believe in high quality cotton garments that are made to last and can be reused as much as possible by constantly growing little people, no matter the gender. Buy well and buy less is a sustainable choice that we support by using 100% organic cotton in everything we make. It increases the life cycle of each garment, as well as encouraging pre-loved clothes to be shared and passed on in our LS Forever Bags.
Informações de contacto
Reino Unido
- info@lucyandsam.com
- lucyandsam.com
3,2
Aceitável
728 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great baby sleeping bag lovely design…
Great baby sleeping bag lovely design at a reasonable price! The delivery was great and in a timely manner, very happy!
12 de dezembro de 2021
Nice experience
Had a nice experience buying from them. Easy and quick delivery, loved the item I bought. Will buy from them again
9 de dezembro de 2021
Hello and thank you so very much for my…
Hello and thank you so very much for my beautiful items — both items are gifts for my friends’ children and not only are the items beautifully presented and packaged ; they are also of a very high quality —— again many thanks 😊:) Dian
30 de novembro de 2021
Gorgeous tiger pram suit
Gorgeous tiger pram suit, arrived quickly and well packaged
13 de novembro de 2021
Great products
Great products, lovely bright colours, good pricing and fast delivery!
25 de outubro de 2021
Love the pattern on the chameleon print…
Love the pattern on the chameleon print track suit ....my little boy can be spotted wherever he hides now 🤣🤣
21 de outubro de 2021
I absolutely love the pramsuit
I absolutely love the pramsuit, fantastic quality and gorgeous colours.
The delivery was so speedy, I cannot wait for my baby to wear it out and about!
20 de outubro de 2021
Very nice items and good value for money
Lovely items, good value for money, well packaged. The products seem to be good quality. Why it lost a star - it took about a week to arrive and I did start to wonder whether I’d missed the delivery.
11 de outubro de 2021
Decent products
Products are amazing, and well made. Contact with customer service ends up in spam for some reason?
So soft, and maybe a bit on the larger side?
8 de outubro de 2021
Absolutely delighted with the clothing
Absolutely delighted with the clothing. Beautifully designed and lovely quality.
5 de outubro de 2021
I loved to shop
I loved to shop: good quality, nice customer service and fast shipping
20 de agosto de 2021
SO GLAD I FOUND YOU!!!
1 de agosto de 2021
Good independent local company using…
Good independent local company using organic materials. Good quality, better some high street brands!
14 de julho de 2021
Great quality :) a bit larger than some…
Great quality :) a bit larger than some clothing of the same size but she looked very cute and will wear it later on in the summer. Lovely packaging!
26 de junho de 2021
These clothes have never disappointed!
I have bought various clothes from lucy&Sam over the last year and have not been disappointed with any of them - our 3 year granddaughter loves them too. I am now buying baby clothes for our youngest 3 month old granddaughter. Excellent quality and a good fit.
23 de junho de 2021
Easy to order
Easy to order. Arrived promptly. Beautifully made. Eco packaging. Discounts and a personal message.
Just how a company should be.
Perfect.
6 de junho de 2021
Baby sun hat
It is a very nice hat but it is ENORMOUS. It was for 0-6 months but baby’s dad is wearing it!!
2 de junho de 2021
Resposta da lucy&sam
Hi Sharmini, thank you for your review and sorry to hear about any fit issues with the Sun Hat. All of our products are fitted prior to production and the size spec for the sun hat is accurate for the 0-6 month age group.
Thank you
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