The dress and hat were lovely but the sizing was all wrong. I bought age 5-6 and the size would fit a 3 year old - way too small. There were no return options (even though I had paid for delivery) , s... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The dress and hat were lovely but the sizing was all wrong. I bought age 5-6 and the size would fit a 3 year old - way too small. There were no return options (even though I had paid for delivery) , s... Ver mais
A empresa respondeu
Great clothes. Was a problem with lost order but eventually resolved satisfactorally hence loss of one star.
Ordered two blankets and 2 baby vests. The vests are a wonderful peacock pattern and are so vibrant and a wonderful change from baby pastels. The blankets however are even more fabulous. They are wond... Ver mais
No communication Took 3 weeks to deliver I emailed and left messages on Facebook got nothing back When my order arrived they sent the wrong size ! I ordered 0-3 they've sent 9-12 months This c... Ver mais
A empresa respondeu
ORGANIC AND ORIGINAL, UNIQUE AND UNISEX These are the four key points we always strive to work towards with the direction of our brand. We believe in high quality cotton garments that are made to last and can be reused as much as possible by constantly growing little people, no matter the gender. Buy well and buy less is a sustainable choice that we support by using 100% organic cotton in everything we make. It increases the life cycle of each garment, as well as encouraging pre-loved clothes to be shared and passed on in our LS Forever Bags.
Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
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Absolutely beautiful clothes! Such lovely quality and amazing bright colours! Its so nice to find a clothing range that is fun and colourful and comfortable! I have recommended every one to Lucy and Sam!
Love the items, my friends have loved the clothes for their babies. Would highly recommend
Always love the clothes from Lucy and Sam. Beautifully made, fun, and sustainable… what’s not to love?
I bought a babygro for a present for friends and hen they had a new baby. They absolutely love it. So soft and a great design.
Great clothes, they last long and don't bobble or look shabby. Great to pass on to others as they look new long after your child has grown out of it. Love the designs and colours. They are different from the dreary clothes found on the high street.
Loved the sweater..Great material.. but I washed it once on a cold hand-wash even and thr orange leached loads onto the white and hood.
Excellent service first parcel arrived late and damaged Royal Mail fault Contacted Lucy and Sam sent a replacement 👍
Beautiful clothes, well made. The quality is amazing and just love the designs. a great company.
Gorgeous quality trapper hat and jacket…only problem was I think the sizing of the hat is a bit smaller than average- I got a size larger for my daughter as she takes after me! But it was still too small, it just kept falling off. Have given it to a pregnant friend and keeping an eye out for when it comes back into stock in a bigger size!
I was unable to add a note card for a gift, so the receiver never knew who they came from. I have no idea how they liked since I never heard about it.
Have purchased multiple times and the quality is always excellent and delivery prompt. Another fab order - thanks Lucy & Sam
Brilliant service, Brilliant quality of items, love the brightness of the tiger print pram suit and hat I ordered, love the thickness of the pram suit, will definitely keep baby warm in the cold weather, will definitely be ordering again !!
Prompt delivery. Quality very good. Such fun clothing, for our little ones.
Was impressed with the free 48 hour delivery. Really pleased with quality of the product, it’s such a lovely sleeping bag! Happy customer :)
The items I ordered are fabulous. I was really impressed with the speed of delivery and that it was all plastic free. The clothes are a gift so I can’t comment more fully but they look well made and really funky designs.
Lovely products, bought as a gift and they loved them. Prompt service and delivery too.
Loved the service that was quick and efficient. Also a great variety of things. Only thing I was slightly disappointed with was that the pram suit I ordered was of a very soft material on the exterior which doesn’t make it durable or waterproof
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