The dress and hat were lovely but the sizing was all wrong. I bought age 5-6 and the size would fit a 3 year old - way too small. There were no return options (even though I had paid for delivery) , s... Ver mais
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Great clothes. Was a problem with lost order but eventually resolved satisfactorally hence loss of one star.
Ordered two blankets and 2 baby vests. The vests are a wonderful peacock pattern and are so vibrant and a wonderful change from baby pastels. The blankets however are even more fabulous. They are wond... Ver mais
No communication Took 3 weeks to deliver I emailed and left messages on Facebook got nothing back When my order arrived they sent the wrong size ! I ordered 0-3 they've sent 9-12 months This c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ORGANIC AND ORIGINAL, UNIQUE AND UNISEX These are the four key points we always strive to work towards with the direction of our brand. We believe in high quality cotton garments that are made to last and can be reused as much as possible by constantly growing little people, no matter the gender. Buy well and buy less is a sustainable choice that we support by using 100% organic cotton in everything we make. It increases the life cycle of each garment, as well as encouraging pre-loved clothes to be shared and passed on in our LS Forever Bags.
Informações de contacto
Reino Unido
- info@lucyandsam.com
- lucyandsam.com
3,2
Aceitável
728 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great sleeping bag and qyick delivery!
9 de dezembro de 2020
Great customer service
7 de dezembro de 2020
Great website
Quick delivery, great updates and service. Great quality sleep bag with a very handy zip for nappy changes.
7 de dezembro de 2020
Amazing clothes
Amazing clothes! So cute and the quality is great. I would definitely recommend them.
7 de dezembro de 2020
Amazing quality beautiful products with…
Amazing quality beautiful products with quirky designs. Way better than the high street! Love this brand.
5 de dezembro de 2020
Lovely product
Lovely product, good quality and cute design. Great customer service.:)
4 de dezembro de 2020
Such good quality
Such good quality! I bought the 6-12mth and its quite long which is good as some I have bought aren’t that much bigger than the 0-6mths so this one will last us a good while. Love the cute penguin print! A shame I can’t see any other sleeping bags on L&S as I would’ve bought a couple more as I’m so pleased with it :)
3 de dezembro de 2020
Opinião espontânea
Really pleased with my purchase from…
Really pleased with my purchase from Lucy & Sam. Will definitely be ordering again from the website. The sleeping bag is super soft! Have already recommended to family and friends. Delivery was also very quick! Thank you again!
3 de dezembro de 2020
Beautiful items, speedy delivery
Excellent service, beautifully packaged and speedy delivery.
Love the Bee Kind items I bought for my Great Nephew's first Christmas, thank you ☺️
28 de novembro de 2020
Excellent quality and service
Prompt service, nice after-sale email, and the sleeping bag was better quality than I expected, super soft and beautifully packaged with no plastic. I've recommended them to friends and will buy here again as soon as they have more sizes back in stock.
28 de novembro de 2020
Excellent company
28 de novembro de 2020
Bee leggings
Beautiful bee leggings for my granddaughters. Soft and cute.
Excellent customer service.
27 de novembro de 2020
Lovely products
Lovely products I loved mine so much I got in a bigger size so I can keep putting my daughter in it.
17 de novembro de 2020
Yet again good quality clothing and…
Yet again good quality clothing and great service. Thank you
26 de outubro de 2020
Excellent products and excellent service
17 de outubro de 2020
Fantastic quality xxxx
13 de outubro de 2020
Amazing eco-friendly company
I bought a gorgeous set of babygros and a little hat from Lucy & Sam. They are beautifully made and came in lovely plastic-free packaging. I will definitely shop with them again.
5 de outubro de 2020
Opinião espontânea
Beautiful clothing ..
Beautiful clothing ... quirky fun designs .. well made and all in soft organic cotton, which washes great.
4 de outubro de 2020
Opinião espontânea
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