The dress and hat were lovely but the sizing was all wrong. I bought age 5-6 and the size would fit a 3 year old - way too small. There were no return options (even though I had paid for delivery) , s... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The dress and hat were lovely but the sizing was all wrong. I bought age 5-6 and the size would fit a 3 year old - way too small. There were no return options (even though I had paid for delivery) , s... Ver mais
A empresa respondeu
Great clothes. Was a problem with lost order but eventually resolved satisfactorally hence loss of one star.
Ordered two blankets and 2 baby vests. The vests are a wonderful peacock pattern and are so vibrant and a wonderful change from baby pastels. The blankets however are even more fabulous. They are wond... Ver mais
No communication Took 3 weeks to deliver I emailed and left messages on Facebook got nothing back When my order arrived they sent the wrong size ! I ordered 0-3 they've sent 9-12 months This c... Ver mais
A empresa respondeu
ORGANIC AND ORIGINAL, UNIQUE AND UNISEX These are the four key points we always strive to work towards with the direction of our brand. We believe in high quality cotton garments that are made to last and can be reused as much as possible by constantly growing little people, no matter the gender. Buy well and buy less is a sustainable choice that we support by using 100% organic cotton in everything we make. It increases the life cycle of each garment, as well as encouraging pre-loved clothes to be shared and passed on in our LS Forever Bags.
Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely little outfit and the packaging is pretty too so it makes an excellent gift!
Fantastic customer service, Lucy & Sam are really professional and can't do enough to help, their passion for childrens clothing shines through. Thoroughly recommend them and their high quality products, will definitely be using them again!!
I am very pleased with the quality of the jacket I bought for my 2 year old. A lovely, lovely product. Honestly can't remember how fast delivery was ( I have a 2 year old) but it must have been pretty good.
Beautiful fabric! Well made and very cute.
Lovely little jacket.. great price. My daughter has been desperate for this. Love it ..
Quick delivery and the the quality of the product is amazing. Fits my little one perfect.
This was my second purchase from Lucy and Sam and I was again delighted with the quality of the clothes along with the excellent service. It would be nice to have a greater selection of baby boys’ clothes.
Two lovely tops bought for my future grandson. So soft and great design. Excellent service.
Great service. Quick delivery. Good quality clothing.
Really pleased.
Lovely products, beautifully packaged. Really excited to hand this gift over to baby and mum! X
Arrived in good time, well packaged and great product! Loved the bag it cane with too - nice touch. Dress fits well and washes well too! Thank you!
Very happy customer.
The items arrived when expected. Packaged in a handy reusable bag. Items are adorable, excellent quality and appear very well made. Very happy with the service and clothes.
Such beautiful clothes for children. Locally made in Europe with cute designs and a quality finish. Love the bag they come in too, little touches like this are what makes this company stand out. Can't wait to see what next seasons designs are.
Fantastic quality very fast delivery definitely recommend
Great quality, super cute clothing, arrived promptly
Absolutely gorgeous well made clothing... very pleased with product & service.
Super speedy delivery, fabulous products. Will definitely buy again.
Absolutely beautiful clothes baby is not here yet but just couldn't resist my daughter inlaw loves them .... brilliant service and very quick delivery will definitely buy again from Lucy &Sam .
So easy to order, delivered on time. Mum was very pleased with her daughter’s birthday present! Thank you .
Wonderful service - items were delivered really promptly after ordering on-line and were just as I expected. Thank you
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