Had an issue with delivery & expected the worst . 2 emails later & another jacket was sent out promptly with different courier & an apology even tho it wasn’t there fault 💪👌. More than happy to orde... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Had an issue with delivery & expected the worst . 2 emails later & another jacket was sent out promptly with different courier & an apology even tho it wasn’t there fault 💪👌. More than happy to orde... Ver mais
A empresa respondeu
Hoodie bought as I had previously bought t-shirts, nominally the same size (L) which were excellent in both size and weight. The hoodie met the weight requirement but the size was much smaller than ex... Ver mais
A empresa respondeu
The order was great quality at an excellent price. I had a delivery issue which was resolved very quickly. I cannot fault or speak highly enough for the excellent customer service and the quality of g... Ver mais
A empresa respondeu
Luke is a standout brand for me and to avail of clearance prices was just a great wee bonus. i actually started buying Luke wholesale at its inception for Pulse clothing in Belfast and ever since its... Ver mais
A empresa respondeu
An Independently owned British Clothing brand, supplying innovative and creative collections for over 20 years. Designed with pride in the UK, we champion quality products and outstanding customer service. Shop our Mainline, Athletic Leisure and specialist Teamwear collections, in-store or online.
4a Prowse Pl, NW1 9PH, London, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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My husband well pleased only wears Luke very fussy but Luke allways perfect fitting & quality

Resposta da LUKE 1977
Excellent customer-first service - received refund before I'd even sent the product back. that shows trust in customers, which in turn creates trust in your brand - well done

Resposta da LUKE 1977
It was easy to order and items arrived swiftly.

Resposta da LUKE 1977

Resposta da LUKE 1977
Great Delivery time and Packaging.
Ordered two pairs of Joggers one for myself and one for a relative in the Outlet Sale. Not sure if the 2XL were faulty because they was so Small, so much so a Friend who wears a Large had them instead and fitted him well.
I had a Medium and just about get away with them, perhaps it's just the style and fit on the Rome version?

Resposta da LUKE 1977

Resposta da LUKE 1977

Resposta da LUKE 1977
Hoodie bought as I had previously bought t-shirts, nominally the same size (L) which were excellent in both size and weight. The hoodie met the weight requirement but the size was much smaller than expected given that the t-shirts sized similarly were spot on. I am 6’2” and it didn’t even reach my belt, also very tight, was it mislabelled? Don’t know, however returned with no issues and refunded immediately. Bit disappointed because I have been really pleased with their other product.

Resposta da LUKE 1977
I’ve been shopping this brand for many years and have always been satisfied with the quality. The delivery is super quick and the returns is even quicker. Overall, I am very happy with my orders and the excellent service Luke provide.

Resposta da LUKE 1977
great quality, and the XL is a really good fit, Very pleased with everything

Resposta da LUKE 1977
Have always ordered from Luke1977 and had no problems but placed 2 separate orders and thy didn’t even arrive and one was just stuck in process and th other had some issue which I as not made aware of what it was.
Trying to get someone of what was going on was a nightmare and birthday presents were missed due to this.
Have not ordered since i was completely dissatisfied with the service and time that was wasted and had to go to town to buy an alternative and told the customer service this and they refunded my money which took days and didn’t even say sorry

Resposta da LUKE 1977
Excellent customer service and no issues with the delivery - everything was seamless.

Resposta da LUKE 1977
I love Luke’s clothes, they wear well, wash well and look great. Always a style for every occasion.

Resposta da LUKE 1977
Very poor. Words cannot discribe how cruel you guys are. Instead of addressing my complaint. You take to trust pilot to get it removed and then failed. ARE YOU NOT ASHAMED. PUT THE CUSTOMER FIRST. NOT YOUR SELFS. Imagine a company reporting your reveiw after giving you terrible service. Instead of trying to fix it. You complain to trust piltot, Jokes on you they didnt remove it as i didnt breach any guidelines. Like you claimed!!!!! SHOCKING!!!!

Resposta da LUKE 1977
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