Lumi Global | Meeting Platform Opiniões 60

TrustScore: 2 em 5

1,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Like other reviewers here, I would give zero stars if it were possible. Lumi have been hired (at unknown cost) to provide an online voting platform for the first-ever elections for directors... Ver mais

Classificada 1 em 5 estrelas

Should be negative stars! This company dings 99 cents when you sign off on something and then BOOM $50 in a couple of days. I set up no account and can't log in for services. Doesn't recognize my purc... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Objet ludique mais coûteux pour le peu d albums gratuits. Tout est payant par la suite. Et l enregistrement studio peu fonctionnel ( son bas et mauvaise qualité retranscrit) son sur enregistrement tél... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The software and hardware solutions are among the best available. The Lumi team is responsive and attentive to both our needs and the needs of our clients. The entire team is always available for supp... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de empresa para empresa
  2. Serviço de soluções de tecnologia para eventos
  3. Empresa de software

Escrito pela empresa

Corporate business meeting platform to power AGMs, IR meetings, and election based member meetings. (Not to be confused with Lumi.Place fashion or Lume deodorant).


Informações de contacto

1,8

Mau

TrustScore: 2 em 5

60 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Strongly recommend to avoid LUMI who have allowed themselves to be part of UNFAIR RTM ELECTION

Like other reviewers here, I would give zero stars if it were possible. Lumi have been hired (at unknown cost) to provide an online voting platform for the first-ever elections for directors of the Chelsea Bridge Wharf (London SW11) Right to Manage company. There is a long history of electoral manipulation at this development (which is not Lumi's fault), but in my view they have allowed themselves to become part of another unfair election.

They have set up a voting system that does not offer an “Abstain” option but instead offers “Discretionary” and mentions casually that these votes will go to the Chair (unnamed). What they fail to mention is that the Chair is also a candidate in the elections and can use these votes for himself or his allies, and against those he does not favour. This is not made clear at all.

Further, Lumi state they will not publish how many discretionary votes are used by the Chair to elect himself or his allies. So when we see the results, we have no way to distinguish how many leaseholders voted for each candidate and how many of that candidate’s votes came from the Chair.

This means not only an unfair election but also a total lack of transparency, making it impossible to judge the extent to which the results have been distorted.

Mr Ben Riley of Lumi refuses to say whether he was instructed by the current directors to withhold “Abstain” and replace it with “Discretionary” in order to give them an advantage, and he refuses to comment or provide me with Lumi’s complaints policy. I assume Lumi have no complaints policy, or else they do and Mr Riley is acting contrary to it. In either case, it shows a lack of ethics and professionalism, which is another reason to avoid them.

Therefore, I strongly recommend avoiding the use of Lumi.

5 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Customer service is really bad

Customer service is really bad. Saudi guy sitting at jeddah tahlia branch cery rude. No way it is acceptable when i asked the information he refused to provide and showed rudeness. Very bad service providing by the lumi worker veru bad experience.

12 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The same thing happened to me

The same thing happened to me, as in one other customer reviewing, I should have read first also!! I would like a refund, and nobody is answering my emails, and they are still taking out of my account!!!I am going to the better business next!!!

12 de abril de 2024
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi, Lumi Global is a B2B company who specialise in Annual General Meeting and Investor Relations platform solutions. We have unfortunately been mistaken for Lumi.Place, a styling company that seems to be providing bad experiences to some people.

Please do confirm that if your experience was indeed with Lumi.Place and not LumiGlobal.com, perhaps you might be so kind to consider updating your review to the relevant company listing here: https://uk.trustpilot.com/review/lumi.place.

Thank you, Lumi Global

Classificada 1 em 5 estrelas

Definitely a scam

29 de março de 2024
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi there,

Please note that you have the wrong company. I assume you are referring to Lumi.Place.

Karmen
The Lumi Team

Classificada 1 em 5 estrelas

Warning against Lumi service

Signed up but I was stupid to do so before reading legitimate reviews. This is a scam. I got nothing - no email or assistance - couldn't even cancel. All of a sudden PayPal notified me of automatic payments totaling close to $100! Trying to cancel....

21 de março de 2024
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi, Lumi Global is a B2B company who specialise in Annual General Meeting and Investor Relations platform solutions. We have unfortunately been mistaken for Lumi.Place, a styling company that seems to be providing bad experiences to some people.

Please do confirm that if your experience was indeed with Lumi.Place and not LumiGlobal.com, perhaps you might be so kind to consider updating your review to the relevant company listing here: https://uk.trustpilot.com/review/lumi.place.

Thank you, Lumi Global

Classificada 1 em 5 estrelas

Scammy

Scammy. Hidden $35 charge and when I contacted them they pretended not to know what was going on even though I had the receipts to prove it. They are evil.

18 de setembro de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi Claire,

Please note that you have the wrong company. The Lumi you are looking for can be found here: https://www.trustpilot.com/review/lumi.place

Karmen
The Lumi Team

Classificada 2 em 5 estrelas

Does not work any better than something…

Does not work any better than something half its price

21 de setembro de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi Alan,

Please note that you have the wrong company. The Lumi you are looking for can be found here: https://www.trustpilot.com/review/lumi.place

Karmen
The Lumi Team

Classificada 1 em 5 estrelas

This is a scam

This is a scam. I only signed up for the $.99 and just was charged an additional $49.99

13 de agosto de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi there,

We have received a few live chats and complaints similar to yours. Please note that you have the wrong company. We specialise in voting software for companies and thus do not deal with any monies deducted from personal accounts. You can visit our website on lumiglobal.com to see what services we offer.

Thank you,
Lumi

Classificada 1 em 5 estrelas

Lumi is a scam !!

I don’t even know what Lumi is but I was charged 49.99 also just like similar post, have called and emailed started a dispute with my bank.. I keep seeing where Lumi is replying to some post saying that it’s not them but that’s a blatant lie it’s them just trying to cover up the fact that they’re stealing from people !! This is not a reputable company so not go to their site you will be loosing $50 before you know it !!

3 de agosto de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi there,

We have received a few live chats and complaints similar to yours. Please note that you have the wrong company. We specialise in voting software for companies and thus do not deal with any monies deducted from personal accounts. You can visit our website on lumiglobal.com to see what services we offer.

Thank you,
Lumi

Classificada 1 em 5 estrelas

Thieves,

Thieves,

I wish I would see those reviews before I fell into a spam. My experience is the same as others who have reviewed. I was checking out a site...taking a quiz on my style and selected the .99 cent trial. And than a nice 39.99 is billed to my account. Stay away. No point to email “support” they will not refund you money even if you call within 5 mins from the charge on the account. BEWARE

1 de agosto de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi there, Renata

We have received a few live chats and complaints similar to yours. Please note that you have the wrong company. We specialise in voting software for companies and thus do not deal with any quizzes or monies deducted from personal accounts. You can visit our website on lumiglobal.com to see what services we offer.

Thank you,
Lumi

Classificada 1 em 5 estrelas

The app is BS

The app is BS, I was charged .99 cents a few times them 4.99 without even knowing why. Then they said all es non refundable. No glimpse of what I am getting. Not trustworthy, stay away!

13 de julho de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi there, Francesca

We have received a few live chats and complaints similar to yours. Please note that you have the wrong company. We specialise in voting software for companies and thus do not deal with any quizzes or monies deducted from personal accounts. You can visit our website on lumiglobal.com to see what services we offer.

Thank you,
Lumi

Classificada 5 em 5 estrelas

Works in high humidity!

I got sweaty from being outside in high humidity. I put Lumi to the test instead of showering and it dried me right out! I was shocked. I would have showered, but I didn't need to after the Lumi!!

9 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Should be negative stars!!

Should be negative stars! This company dings 99 cents when you sign off on something and then BOOM $50 in a couple of days. I set up no account and can't log in for services. Doesn't recognize my purchase. ZERO response from customer service after several attempts. Stay away!!!

11 de junho de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hello,

Lumi Global is a corporate meeting software provider, we do not charge small amounts in USD, so it's quite likley you're reviewing the similarly named Lumi.Place, of which we've been misidentified with multiple times here on TrustPilot.

Their review profile is here: https://uk.trustpilot.com/review/lumi.place

Perhaps you might be so kind to update your review and leave it there instead to help others.

Classificada 1 em 5 estrelas

Gross product and gross doctor who invented it!

I used this under my arms after my shower at night and the next morning I had body odor for the first time ever. I use different forms of Secret deodorant and never have body odor.
Also, the woman doctor on tv is disgusting the way she talks, butt crack, boobs, etc. Don’t buy this product!

24 de fevereiro de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi there, Susan

We have received a few live chats and complaints similar to yours. Please note that you have the wrong company. We specialise in voting software for companies and thus do not deal with any quizzes or monies deducted from personal accounts. You can visit our website on lumiglobal.com to see what services we offer.

Thank you,
Lumi

Classificada 1 em 5 estrelas

SCAM, HORRIBLE PRODUCT!!!

Used lumi ended up at the dermatologist, terrible rash. DO NOT USE. This stuff is dangerous.

6 de dezembro de 2022
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi there, Laura

We have received a few live chats and complaints similar to yours. Please note that you have the wrong company. We specialise in voting software for companies and thus do not deal with any quizzes or monies deducted from personal accounts. You can visit our website on lumiglobal.com to see what services we offer.

Thank you,
Lumi

Classificada 1 em 5 estrelas

It wasn’t edible

It wasn’t edible, the taste/smell down there made me gag!!!!!

2 de fevereiro de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi there,

We have received a few live chats and complaints similar to yours. Please note that you have the wrong company. We specialise in voting software for companies and thus do not deal with any quizzes or monies deducted from personal accounts. You can visit our website on lumiglobal.com to see what services we offer.

Thank you,
Lumi

Classificada 1 em 5 estrelas

NOT SUPER HAPPY...I ordered your Lumē deodorant stick and…

I ordered your Lumē deodorant stick and am not pleased at All. Maybe it's the clean tangerine that's not working for me. It's not the smell it just doesn't work!
Any suggestions?

2 de fevereiro de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi there, Valerie

We have received a few live chats and complaints similar to yours. Please note that you have the wrong company. We specialise in voting software for companies and thus do not deal with any quizzes or monies deducted from personal accounts. You can visit our website on lumiglobal.com to see what services we offer.

Thank you,
Lumi

Classificada 1 em 5 estrelas

Horrible

Horrible
Customer service stinks
Don't get fooled.
They charged me and won't give me my money back
Wont even help me when I contact customer service

30 de janeiro de 2023
Opinião espontânea
logótipo da Lumi Global | Meeting Platform

Resposta da Lumi Global | Meeting Platform

Hi there, Gail

We have received a few live chats and complaints similar to yours. Please note that you have the wrong company. We specialise in voting software for companies and thus do not deal with any quizzes or monies deducted from personal accounts. You can visit our website on lumiglobal.com to see what services we offer.

Thank you,
Lumi

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