I just wanted to complement John.H.Lunn in Belfast for the service we recice my Husband and I last Saturday. My wife had purchased a Rolex Watch 25 years ago in the very same shop and needed... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I just wanted to complement John.H.Lunn in Belfast for the service we recice my Husband and I last Saturday. My wife had purchased a Rolex Watch 25 years ago in the very same shop and needed... Ver mais
A empresa respondeu
I recently purchased a white dial Omega Speedmaster for my 50th birthday. Cain and Travis from the Omega boutique at Lunns were top class lads. Friendly knowledgeable and just down to earth. Great ser... Ver mais
A empresa respondeu
We left in my wife's engagement ring for a repair 36 yrs after buying it at Lunn's. We were treated as if we were buying it for the first time. They understood how special it was to my wife and wh... Ver mais
A empresa respondeu
Attended Belfast for a medical conference. By chance ventured to Lunns and met Darrin. For the following hour + we had a great chat about watches, history of different models and the direction of trav... Ver mais
A empresa respondeu
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Free Delivery to the UK and ROI
Queens Arcade, BT1 5FE, Belfast, Reino Unido
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very quick delivery. When I emailed with a query they were very quick to respond. Watch was delivered well protected in a lovely sturdy box. Overall a first class service.

Resposta da Lunn's Jewellers
Packaged my omega very nicely with chocolates and customer service was great.

Resposta da Lunn's Jewellers
A lovely place to browse and purchase jewellery. Kind and helpful staff. Great quality products.

Resposta da Lunn's Jewellers
Customer focused
Provide full attention
Listen to customers needs
Surroundings are perfect
Staff are great

Resposta da Lunn's Jewellers
A great buying experience from Lunns which was part of great memory
Dawn was very helpful

Resposta da Lunn's Jewellers
Great friendly service and advice.
Lovely staff each time I’ve been in store.

Resposta da Lunn's Jewellers
Good choice Great customer care
& advice No pressure to purchase
Great attention & care from Liam pity more shops don't have staff like him

Resposta da Lunn's Jewellers
Travelled up from Dublin to the Omega boutique to purchase a piece I’d long had my eye on that was actually on sale. Spoke to Cain the day before on the phone and he greeted myself and my family warmly upon arriving at the store. From the moment we entered the boutique until the time we left we were made to feel special. Cain was a consummate professional, extremely knowledgeable and even showed us a variety of other Omega products while they removed the links from mine. We spoke at length about various watches, we even enjoyed some complimentary champagne to celebrate! I want to give a huge shout out to Cain, and the entire omega team. This was truly the most enjoyable purchasing experience I’ve ever had, and I will absolutely be back in the future.

Resposta da Lunn's Jewellers
Amazing service, I recently bought a watch and the staff were incredible — knowledgeable, friendly, and very professional. One of the best shopping experiences I’ve had. Highly recommended!

Resposta da Lunn's Jewellers
Fantastic service from start to finish. Hannah kept me updated with all the info and her knowledge and advice was second to none. Thank you!

Resposta da Lunn's Jewellers
I bought a ring for my wife at a very busy time of year, just before Christmas, and yet the staff at Lunn’s were exceptionally helpful, friendly and professional at all times - before, during and after the purchase.

Resposta da Lunn's Jewellers
As a first time buyer from Lunns I was very impressed. My online shopping experience was amazing. The staff were friendly and advised me every step of the way until my order was delivered. The order arrived so fast by the courier and this was between Christmas and New Year holidays. I could easily be tempted to look online in the future.

Resposta da Lunn's Jewellers
After a week of searching for a new watch i had finally found what i was after, Tissot seastar 1000, what was even better it was on sale and in lunn's belfast only 10mile from me. Didn't hesitate and reserved it through there website, minutes later i got a confirmation email saying the item has been booked against your name and will be held for you for 3 days. A member of the team will contact you shortly to arrange an appointment. All seems good as id expected from a shop like lunn's until after 24 hrs still nothing back about an appointment? After several calls i finally got through to the store about calling up to collect the Tissot only to get told sorry we have sold that to someone else, after i expressed my disappointment i was told let us see what we can do and we will call you back. Fair enough i did get a call back and they said we a able to get another one 7 to 10 days, sounded to good to be true and it was, next was we can get it for you but itll be an extra £230 because its not on sale this time.
If that didn't help they said sure why not call into the shop and you might see something else.
The following day the store manager contacted me and offered to honour the sale price for a new watch.
All i can say is thanks to lunn's for their understanding and this has completely returned my faith dealing with a local store

Resposta da Lunn's Jewellers
Couldn’t ask for better service from everyone involved.

Resposta da Lunn's Jewellers
My Sales Associate provided the highest standard of service. She made me feel valued as a customer and called me as soon as my desired Rolex was available.

Resposta da Lunn's Jewellers
Excellent service, we purchased a two rings and the service was second to none. Yana was super knowledgeable and accommodating

Resposta da Lunn's Jewellers
Luke was amazing to deal with buying my Rolex Explorer. This was a watch I always wanted and Luke made it an amazing experience. Submariner next please.

Resposta da Lunn's Jewellers
A Fantastic Company. I have been purchasing from Lunns for years now and they are an amazing company who really go out of their way to accommodate you and make the experience feel special.

Resposta da Lunn's Jewellers

Resposta da Lunn's Jewellers
I recently had the pleasure of visiting the Rolex store to find a special birthday gift for my husband, and I must say, the experience was nothing short of exceptional! From the moment we walked in, we were greeted with warmth and professionalism by Sian and Deborah, who truly made us feel valued as customers.
Sian's extensive knowledge about the watches and their features was impressive. She took the time to understand what my husband likes and guided us through various options, making it easy to find the perfect fit.
What started as a plan to purchase one watch quickly turned into an exciting decision to take home two! Both Sian and Deborah made the entire process seamless, ensuring we felt comfortable and confident in our choices. Their dedication to customer satisfaction is commendable and truly sets this store apart.
Overall, this visit to the Rolex store was a memorable experience that exceeded our expectations. I can't recommend Sian and Deborah enough for anyone looking to make a special purchase. Thank you for making my husband's birthday memorable!

Resposta da Lunn's Jewellers
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.