Lupe Technology Opiniões 

600
•
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fuimos de los primeros compradores por croufandi y estamos encantados con esta aspiradora. La potencia es increíble y la limpieza de las alfombras excepcional, Tuvimos hace dos años un pequeño proble... Ver mais

Classificada 4 em 5 estrelas

Our vacuum started to smell like burning plastic/electrical. When we investigated some fluff and hair had wrapped around the bearing and literally melted and parts. So had to order a new brush roller... Ver mais

Classificada 4 em 5 estrelas

Pros: Cordless vacuum Maneuverable Cleans well Cons: The front roller clogs with cat hair frequently The waste container has to be cleaned frequently Difficult to push on some rugs without... Ver mais

Classificada 3 em 5 estrelas

I have almost been using my Lupe for a year now. Not a heavy user, just regular carpet vacuum for a small 2bedroom apartment. The power is just as good as the other "best brand Dxxxx" that I have... Ver mais

Informações sobre a empresa

  1. Loja de aspiradores
  2. também em
  3. Empresa de equipamento electrónico
  4. Loja de eletrodomésticos

Sobre Lupe Technology

Escrito pela empresa

Free, no-quibble returns for 90 days

Try your Lupe at home for 90 days, no cords attached.

If for any reason you are not happy with a product you have purchased, you can request a free return within 90 days of delivery.

Returns of the Pure Cordless are free of charge. Lupe will arrange for a courier to collect your unit.

Shop Now

Nothing sucks like a Lupe

Cleaning 44% more effectively, for 33% longer than other vacuums.

See how the Pure Cordless stacks up against the competition.

COMPARE US

Our Story

How our founders put product over profit

We like to think of ourselves as the rebels of the cleaning world, in that we do what we should, not what we could.

We use our extensive expertise, and our desire to be kind to the planet, to make class-beating products.

Maybe it's the Bristol engineering heritage that drives us (that's where we're based), or maybe it's high time someone cleaned up the cleaning market.

ABOUT LUPE


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

600 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(600)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ordering was easy

Ordering was easy. My Lupe was packaged with no excess or wasted space. The vacuum was well protected. I have been using my Lupe for a while and I love it. It does a great job on the low setting. Great battery life and so easy to use

1 de agosto de 2022
logótipo da Lupe Technology

Resposta da Lupe Technology

Thank you for posting a review of your Pure Cordless service experience.

Classificada 1 em 5 estrelas

Glad I didn't throw out my Dyson

1. Falls over 2. Marks the floor 3. Battery life is terrible 4. Carpet roller stopped working 5. Won't pick up small sand like pebbles 6.the attachments won't stay on holder7. It does pick up micro dust. 8. It's a filthy dusty mess to empty9. Have to use on high in order to clean 10.etc....

31 de janeiro de 2023
logótipo da Lupe Technology

Resposta da Lupe Technology

As per our email to you Mr. Quinlavin these reviews are the first we are aware of any dissatisfaction that you have had with the product in many months of ownership. It is regretful we weren't given the opportunity to help. It is possible there is a problem with your unit.

The door is always open but we note your request in a further review not to be emailed again.

Thank you

Classificada 4 em 5 estrelas

Great Vacuum

I wanted a coreless vac that still had enough power to clean up even the dirtiest floor and I am happy with the Lupe. My only complaint is with battery life. However, I assume this negative is the cost for giving me the power to clean the floor. The battery is not horrible, I can still clean a few rooms before I even notice that the vacuum is slowing down a little. Still happy to be a Lupe ower

31 de janeiro de 2023
logótipo da Lupe Technology

Resposta da Lupe Technology

Hello,

Thank you for your review. We really appreciate any feedback we receive on your experience. If you are in need of an extra battery they are available to purchase on our website.

Kind regards
Lupe Technology

Classificada 5 em 5 estrelas

Love the power and how lightweight and…

Love the power and how lightweight and maneuverable my Lupe is. I have had no issues with it over the many months I have owned it (using it every day). Great vacuum!

31 de janeiro de 2023
logótipo da Lupe Technology

Resposta da Lupe Technology

Thank you so much for your review

Classificada 5 em 5 estrelas

Responsive, caring compant

Communicated with company reps re: minor performance issue
Very responsive and helpful

31 de janeiro de 2023
logótipo da Lupe Technology

Resposta da Lupe Technology

We are glad to hear the Technician was able to assist you in resolving the problem.

Classificada 5 em 5 estrelas

Converted Skeptic

At first, I was a little skeptical of the literature and the reviews. However, the modular design of the Lupe is very handy in cleaning the vacuum, as well as in obtaining parts (should that become necessary... so far... not). It also has a very powerful suction for a cordless vacuum. It also is easy to hold and use... ie doesn't strain your back or arm when vacuuming. Easy to store. I should note that I bought a second battery, so really battery life isn't that big of a deal for me. Overall, very pleased.

31 de janeiro de 2023
logótipo da Lupe Technology

Resposta da Lupe Technology

Thank you for you review. We are glad to hear you have been converted.

Classificada 5 em 5 estrelas

Service was fine

Service was fine. Order was delayed several times past the expected delivery date set at pre-order time, however there was communication with updates which gave reassurance.

5 de setembro de 2022
logótipo da Lupe Technology

Resposta da Lupe Technology

We are sorry that there was a delay in getting your order to you. We are looking into this and will aim to have a better system shortly.

Classificada 5 em 5 estrelas

Great customer service

The brushes on the head of the vacuum stopped spinning. After a very brief interaction with Lupe, the new parts were sent out immediately. It was less than 1 week from the date reported, until the new parts got our vacuum back going. Great customer service.

6 de dezembro de 2022
logótipo da Lupe Technology

Resposta da Lupe Technology

Glad we were able to help and thank you for your review

Classificada 4 em 5 estrelas

The vacuum works as advertised

The vacuum works as advertised. It does a good job of cleaning carpet, vinyl and hardwood floors. I think it was worth the 600 bucks US I paid for it. Customer service was fine. I had a couple questions for them before we bought the vacuum. None since. Only gave it 4 starts cause it likes to jam up a bit if you have any hay pieces or anything other than dust type dirt. We have a few farm animals so small pieces of hay will get in the house from time to time. It is easy to take apart and clean but you have to do it a lot or it will not work well. There is a small wiper strip in front of and behind the wheels that spin. The trailing strip gets blocked by dust and or debris and then just sweeps dirt backwards. The trailing edge came loose so I just ripped it off. Works better now. I use compressed air to clean the vacuum which works fine. The main hose leaving the floor attachment is made of spiral plastic hose. It has internal valleys in the spirals that like to capture anything other than dust. Don't get me wrong, this is a good vacuum and it cleans like crazy. We had a 30 year old Electrolux that was better but modern battery powered products just do not measure up to the old school stuff. If you have a typical 1500-2000 Sq. Ft. home it will do the whole house on a single charge. Just not on the highest setting. If you run it in high speed it pulls so hard it is difficult to move it across the floor. It will have to be cleaned according to their instructions before it will do that house again. Satisfied overall and use it regularly.

31 de janeiro de 2023
Classificada 2 em 5 estrelas

Rubbish battery

Was very disappointed with this unit, the battery lasts at best 20 to 25 minutes. We bought Lupe for the power but unfortunately can use it because it full power the batter may only last 5 minutes.

31 de janeiro de 2023
logótipo da Lupe Technology

Resposta da Lupe Technology

Dear Mr. Gonzales,

Sorry to hear you are unhappy- we don't want that! I can't see any record of you reaching out for help but please do so if you think we can help fix the issues. For example- have you tried the machine in the low power setting? We also have the 90 day money back guarantee if the machine is just not right for you.

Thanks,

Pablo

Classificada 5 em 5 estrelas

Two specific things make this vacuum…

Two specific things make this vacuum superior to other competing models. The “smooth” foam roller picks up everything (I have two parrots and a dog) and surprisingly misses nothing. Also, the ease of access to clean out the roller or brush is as simple as inserting a coin and turning 1/4 rotation. Besides those two specific things it’s a very strong motor and vacuum with lightweight flexibility…..perfect in a cordless unit.

28 de janeiro de 2023
logótipo da Lupe Technology

Resposta da Lupe Technology

Hi Gregg,

Thank you for reviewing your Pure Cordless. It's great hearing how happy you are with the product.

Kind regards
Lupe Technology

Classificada 5 em 5 estrelas

Great quality

Great quality, simple to use and ergonomic.

26 de janeiro de 2022
logótipo da Lupe Technology

Resposta da Lupe Technology

Thank you for your review of your Pure Cordless

Classificada 3 em 5 estrelas

I’ve had this vacuum for few months now…

I’ve had this vacuum for few months now & It’s not as great as it’s advertised…while vacuuming after sometime the dirt comes out if it…not sure why??? The power suction mode only last 15mins which I wish it should have been be highlighted as well. So I think the price paid us not worth it.

26 de janeiro de 2023
logótipo da Lupe Technology

Resposta da Lupe Technology

Hello

Thank you for your review.

We are sorry to hear that there is an issue with your Pure Cordless. It sounds like there may be a blockage in the hose. I will arrange for one of our Technicians to contact you to get this resolved.

Kind regards
Lupe Technology

Classificada 2 em 5 estrelas

Vacuum roller shuts off constantly…

The vacuum roller shuts off constantly in thicker carpet, almost useless. I contacted Lupe for a replacement and no one ever followed up with me. Rest of the vacuum is fine but nothing like the power of Dyson.

3 de outubro de 2022
logótipo da Lupe Technology

Resposta da Lupe Technology

Dear Mr. Goldshtein. Sorry about your issue- I can see the support ticket you sent in last summer got answered by us but then didn't get a reply back from you. I'll ask one of the team to reach out to get this sorted.

Classificada 5 em 5 estrelas

Multiple uses

Bought vacuum for high power, replaceable parts, have found it very useful especially for quick family room maintenance. The I used it with the detachable hose for my car after a long trip and (you may have heard) a lot of rain in California. It cleaned our car amazingly well, better than anything else has ever done.

9 de janeiro de 2023

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais