Lupe Technology Opiniões 

600
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fuimos de los primeros compradores por croufandi y estamos encantados con esta aspiradora. La potencia es increíble y la limpieza de las alfombras excepcional, Tuvimos hace dos años un pequeño proble... Ver mais

Classificada 4 em 5 estrelas

Our vacuum started to smell like burning plastic/electrical. When we investigated some fluff and hair had wrapped around the bearing and literally melted and parts. So had to order a new brush roller... Ver mais

Classificada 4 em 5 estrelas

Pros: Cordless vacuum Maneuverable Cleans well Cons: The front roller clogs with cat hair frequently The waste container has to be cleaned frequently Difficult to push on some rugs without... Ver mais

Classificada 3 em 5 estrelas

I have almost been using my Lupe for a year now. Not a heavy user, just regular carpet vacuum for a small 2bedroom apartment. The power is just as good as the other "best brand Dxxxx" that I have... Ver mais

Informações sobre a empresa

  1. Loja de aspiradores
  2. também em
  3. Empresa de equipamento electrónico
  4. Loja de eletrodomésticos

Sobre Lupe Technology

Escrito pela empresa

Free, no-quibble returns for 90 days

Try your Lupe at home for 90 days, no cords attached.

If for any reason you are not happy with a product you have purchased, you can request a free return within 90 days of delivery.

Returns of the Pure Cordless are free of charge. Lupe will arrange for a courier to collect your unit.

Shop Now

Nothing sucks like a Lupe

Cleaning 44% more effectively, for 33% longer than other vacuums.

See how the Pure Cordless stacks up against the competition.

COMPARE US

Our Story

How our founders put product over profit

We like to think of ourselves as the rebels of the cleaning world, in that we do what we should, not what we could.

We use our extensive expertise, and our desire to be kind to the planet, to make class-beating products.

Maybe it's the Bristol engineering heritage that drives us (that's where we're based), or maybe it's high time someone cleaned up the cleaning market.

ABOUT LUPE


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

600 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Todas as opiniões

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Classificada 4 em 5 estrelas

Good vacuum with very good suction and…

Good vacuum with very good suction and “simple” build. Glad to have it. A v2.0 could make it the best vacuum you can buy. Two big fixes needed: anti-hair clog roller, and rework the handheld / attachment system (which is really too complicated and lacking).

3 de dezembro de 2022
Classificada 3 em 5 estrelas

Actually more like a 3.5(+) rating

Actually more like a 3.5(+) rating. Liked the concept and mechanically superior in some ways to Dyson. But at the end of the day, did not work well with attach. on carpeted stairs (note: we have dogs). We do not have any carpet, but many low-pile rugs (~3500 sqft). The design requires that you fight the vacuum on the short pile rugs. Too easily tiring the operator. Hose & attach. too short & under-powered. Cannot see dirt accumulation in canister (& it accumulates towards the top causing issues). Seemed like this was more of a beta test than ready for prime time. My wife prefers the V11 Dyson.

1 de novembro de 2022
Classificada 5 em 5 estrelas

Great Costumer Service & Attention to Error

I got the vacuum in a reasonable, timely manner. Although my vacuum had a missing screw with the handle and the connecting clip. It was tough to explain, but I emailed them with a video, and they got back to me within the business days. James Hick was very helpful with figuring out how to help me. I was given a new handle for no charge. Very thankful for the help and attention to what was missing. Vacuum is excellent at picking up dust and trash. I would recommend it. Good customer service and good quality vacuum.

28 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Quick and friendly

Service was quick and reliable even though there had been some mix up and I wasn't in the system even though I was a Kickstarter supporter of this project. Quick delivery as well considering I'm in Canada.

27 de novembro de 2022
Classificada 4 em 5 estrelas

Needs a little improvement to become the best

I would rate 5 if there is a quick response to the emails and also, the upholstery tool is too small for vaccuming the stairs. It would be great to add a wider tool especially useful for carpeted stairs, its especially helpful when we have so many stairs in the house. Last time I used my small upholstery tool on my stairs, I had a sore back.

11 de novembro de 2022
Classificada 5 em 5 estrelas

Great quality and so easy!

I'm so happy with our new Lupe vacuum! It was easy to assemble and is easy to maneuver around our small apartment. I have dustmite allergies and I've already noticed a big improvement to our indoor air quality while cleaning. I love the Lupe model of durability and replaceable parts. I work in the sustainability field and this is the first new purchase I've felt good about in a long time.

25 de novembro de 2022
Classificada 5 em 5 estrelas

Very professional

Very professional and prompt response, solved my problem and delivered the parts quickly. Very impressed. Thank you.

10 de novembro de 2022
Classificada 5 em 5 estrelas

Beats the Dyson cordless!

Shipped very quickly. I packaged so beautifully. I love how easy it is to assemble. I bought this to replace the V11 dyson cordless because after 2 years of hard use the cannister is broken and would require a completely new vacuum because the parts are not replaceable.
I love how it stands on its own. I love how versatile it is. 1 battery has been plenty to clean my whole main floor and basement.
I have 2 golden retrievers and it easily keeps up with them and 2 kids.

5 de novembro de 2022
Classificada 1 em 5 estrelas

The replacement parts I ordered does…

The replacement parts I ordered does not fit the unit I purchased 2021.
I need to talk to someone but they need to text me due to spam blocker.

Lesia Franzen

13 de novembro de 2022
logótipo da Lupe Technology

Resposta da Lupe Technology

Hello

I'm sorry there has been an issue with the parts you received Our Technician responded to your email which shouldn't cause any issue with the spam blocker. Please email us back, so we can resolve the issue.

Kind regards
Lupe Technology

Classificada 5 em 5 estrelas

It's a great vacuum

It's a great vacuum. Can do the whole house on one battery. The upright with short hose format is super usable. No cord and no tools that aren't on the machine to go fetch makes cleaning so much quicker. The bin is larger, easier and cleaner to empty than my previous Dyson. The Lupe cleans way better too.
Update 21/01/23: I when it first arrived I noticed what looked like a minor manufacturing defect with the bin. I thought it was only cosmetic and continued to use it. After 2 months I realised it was clinging onto hair inside the bin making it harder to empty. I sent a message and photo to the help chat and although we seemed out of sync with replies, I was sent a new bin within a week! Brilliant!!

21 de novembro de 2022
Classificada 5 em 5 estrelas

Phenomenal vacuum

Phenomenal vacuum. I was highly skeptical because I've been using Dysons for over 10 years, and I'm now a convert. I regularly have to vacuum up large bits of cat litter (pine pellets) which the Dysons would only push around. The Lupe just devours everything in sight. I don't even know what a MkII version of this would look like, it already does everything I'd ever want a vacuum to, it just works.

17 de novembro de 2022
Classificada 1 em 5 estrelas

No written warranty provided

No written warranty provided. I requested a printable warranty via their website email account and have never received a response in two weeks. I am pleased with the vacuum and my only complaint with the equipment is that it doesn't have a light on the front. I was convinced they were a reputable company but if they don't respond to emails and they won't provide a written warranty with their product, it certainly leaves doubts. For a $499 product, I certainly expected better.
Dan Smalling

18 de novembro de 2022
logótipo da Lupe Technology

Resposta da Lupe Technology

Hello Daniel

Our Technician sent over the warranty document on 14th November via email. Please check your junk/spam mail. I have additionally resent the document today.

Kind regards
Lupe Technology

Classificada 4 em 5 estrelas

Great Vacuum with a few quirks

Overall this is a great vacuum. It’s lightweight, easy to maneuver, goes under most furniture. It’s incredibly versatile since it breaks down to a hand held vacuum with great attachments. Does great on carpet and hard floor. I have 5 dogs in the house I live in so I need a good vacuum. This handles dog hair great. The vacuum is also Incredibly easy to maintain and maintenance. The dust bin breaks down and cleans out easy. It’s also easy to empty with no funky latch or switch from some weird angle. Just press the button and empty. The battery life is good on medium and low power. High power… well it’s high power. And the vacuum puts out a lot of it on high so don’t wait around when using the vacuum on high cause you will at best get 16 minutes on high power. But for most uses medium is more than acceptable. Also every part on this vacuum is replaceable and the parts are very well priced! So my biggest issues with the vacuum are these: the suction intake hole in the floor head between the two brushes, is rather small and tucked in a bit so larger debris tends to sometimes get stuck in between the brushes on medium or low power. High power I have t had any issues with this. Another problem I have is the absence of some kind of led light on the front. For carpet it doesn’t matter much but on hard floor, having some kind of light on the floor or when you go underneath furniture just makes seeing and getting the dust on the floor better since then you know you got it. A few nit picks I can think of are the material of the front brush is susceptible to being cut or slashed if you have any sharp objects poking out of the floor like the tip of a nail or something. One caught and made a small tear in the brush. Nothing that affected its ability to pull debris into the head but it’s worth mentioning. Also the regular brush roll that’s inside the head is susceptible to hair tangle but because it’s super easy to remove the brushes with just a quarter it’s not a big deal or hard to clean. If any of these issues or nit picks are deal breakers then I would look elsewhere but if not then I really can’t recommend this vacuum enough. I’ve tried just about every vacuum you can think of in the past year as I haven’t found one that works for my needs till this one. I love it and look forward to years of using it.

16 de novembro de 2022

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