Luviacure  Opiniões 

168
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ I couldn’t recommend Luviacure enough! From start to finish, the whole experience was incredibly well organised, and the team made travelling abroad for surgery feel so much less daunti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an amazing experience in Turkey with Luviacure. Breast reduction with upper and lower blephoraplasty. Wonderful surgeon, great hotel and lovely hospital. Ulas was a brilliant communicator and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic company, made me feel at ease from the start , all questions fully answered and explained throughout. The co-ordinator, Ulas was very helpful and kind, he helped with any translation issues... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very happy with my experience at Luviacure. Communication was really good. Our PA Ulas was really on the ball, everything was organised and explained clearly. Very proactive and even after I returned... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Clínica de saúde

Escrito pela empresa

Luviacure is a UK-registered medical tourism company (Companies House No. 12557749) based in London, arranging cosmetic surgery, hair transplants, dental and eye treatment in Istanbul for patients travelling from the UK. Surgery takes place in JCI-accredited hospitals, with surgeons holding European Board, American Board or ISAPS certification. Every package covers the procedure, the hospital stay, five-star hotel accommodation, private airport transfers and an English-speaking coordinator throughout the trip. What separates Luviacure from a clinic abroad is what happens afterwards. Aftercare continues for 12 months from the London office, managed by a named UK-based coordinator who monitors recovery and liaises with the surgical team. Patients sign contracts under English law and pay into a UK business bank account, so the same legal protection applies as it would for treatment at home. Prices are fixed in writing before travel and can be paid in instalments, with a price match guarantee against comparable written quotes. Rated 4.98 out of 5 on ProvenExpert. Treatments: breast augmentation, breast lift, breast reduction, mommy makeover, tummy tuck, liposuction, rhinoplasty, facelift, eyelid surgery, hair transplants, dental veneers, crowns and implants, and eye surgery. Registered office: 107-111 Fleet Street, London EC4A 2AB Website: luviacure.co.uk


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

168 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(168)

28 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Life changing decision made very easy…

Life changing decision made very easy through LuviaCure, small issue with hotel but all was rectified in the end. Pickup from airport and transfers were amazing, my translator Zeyneb is an asset to the company and kept me reassured throughout the week. A highly reputable surgeon and great end results. A video will be uploaded on my YouTube channel in a few weeks highlighting the recovery process and overall experience. Highly recommend LuviaCure if you want a hassle free comprehensive package! Thank you!

12 de outubro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for your kind review Nabeel, You are always welcome! :)

Classificada 5 em 5 estrelas

I'm especially greatful to the team who…

I'm especially greatful to the team who supported me once I set foot in turkey. Zeynep made me feel comfortable even before my arrival, continually made me feel safe, kept me updated throughout my journey, extremely supportive and a message away be in night or day and is a intelligent woman who was able to retrieve any answers I awaited.
I am greatful for Dr Nazim Durak who was extremely accommodating, hugely comforting, supportive, funny and warm but more importantly he knows what's he's doing and gets the job done. I was extremely nervous, extremely scared as its our face wer talking about and I am critical best of times but in all honesty I was greatful for the treatment and transfer.
I will now go to London to get my stitches removed as Zeynep and Dr Nazim Durak tried to fit me in and guide me through my steps accordingly for this.
The whole team was very accommodating and kind from the drivers who helped me travel to and fro the hospital and to and fro the airport, zeynep who helped me with all my queries, worries and feelings, the hotel staff, my doctor, the nurses there were brilliant with the before and after care, so kind and so humble.
Thank you to the whole team.

23 de outubro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for your kind review Sabiha. We genuinely do our best for all of our patients, and we know what you are talking about, we solve little problems instantly! :)

Classificada 4 em 5 estrelas

Rhinoplasty with Luviacure

My rhinoplasty experience with Luviacure was very good, considering the low prices they have, it was a quite good service.
Dr. Tahsin listened to all my requests, the pre op consultation went very well and the surgery as well. I'm excited to see my new nose once the cast is off.
Ceren, our translator and guide was very kind and answered all of our questions and was reassuring when me and my sister were nervous about the surgery, we had some help from Busra and she was also amazing the whole time.
The clinic was very clean and modern and we have received the care needed. Even though none of the staff spoke English, some of the nurses were very kind and showed proper consideration.
The hotel was perfect for us to hide away until we felt better and the staff was super helpful with providing ice for our faces.
All transfers were on time and all drivers were very kind.
I do have a one suggestion:
- Inflation is real everywhere, but possible price increases should be communicated in advance, before customers arrive in Turkey, not 5 hours before the hospital tests. This was corrected in the end and we appreciate Luviacure took responsibility for the delayed communication.
Overall a pleasant experience, there is always room for improvement and I think Luviacure has great potential to lead by example. Thank you for everything 😊

11 de outubro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Nearly a week and a half post op

I would like to offer special thanks and recommendation to Büsra Who is an asset to the company and definitely offers and reassurance and it’s always eager to help and Ceren was also very nice. To be honest all of the team what I dealt with in Istanbul had great customer service and wanted to keep me happy. In this I cannot fault them and they do deserve recognition for their efforts. I believe it is only fair to highlight that.

4 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Hair Transplant

Hair Transplant

The overall experience was very good
I am now back from turkey, Istanbul and yet to see the full results of the
Hair transplant.

Caren was my PA while In turkey
She was good but fairly New to the job so had little knowledge about the hair transplant process. Although she did make it her mission to gather the information I had asked for.

11 de outubro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Dear Joe,

Thank you for your insightful review; we are sorry you had to go through these. However, we find this review unfair, and we explained to you multiple times that the increase in the hotel price was related to the hotel itself. Initially, you were booked for a 5* Hotel, and at the beginning of October, we were informed that they had cancelled our bookings because they sold their rooms for high prices to the groups, which is out of the control of our company. We had to arrange your hotel last minute, It was also difficult to find availability and you did not inform us that you were going to bring a guest with you; that's why you have been charged the hotel's current amount for a double room, which is not about our company.

We kindly request you consider your review,

Thank you.

Classificada 5 em 5 estrelas

Very good service

My overall experience was very good and the service provided by the company was excellent. Busra was very helpful and assisted me very well, making the overall experience much easier, so a special thanks to Busra and the team at Luviacure

11 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Blessed…

I had the most amazing people supporting me, any worries they took care of it and helped me, I chose the company out of a few and it was the best as it was uk based so I felt more safe. The hospital was the best bit of my trip, they treat you so good and the surgeon was amazing and made sure I got the best results that I wanted, the company are so supportive and amazing. Thank you Büşra and can for your amazing support you guys helped me so much ✨🙏🏻

1 de outubro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

We are over the moon by your kind review Lauren, you have been such a kind patient for us, you are always welcome!

Classificada 5 em 5 estrelas

Luviacure have been an excellent host…

Luviacure have been an excellent host and helped us really enjoy our time in Istanbul. In particular we would like to give special thanks to Busra who looked after us and explained everything as we went along as well as arranging all our transport and other details. Both the hotel and clinic were clean, well presented and we would highly recommend Luviacure.

22 de setembro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you Andrew, we would love to welcome you again!

Classificada 5 em 5 estrelas

Was an amazing experience from start to…

Was an amazing experience from start to finish. Really got took care of and always had contact via WhatsApp. Would 100% recommend luviacure for cosmetic surgery.

29 de setembro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for your review Kaziah, hopefully you are satisfied with your procedure too! :)

Classificada 5 em 5 estrelas

Great experience with Luviacure

Great experience with Luviacure, all the procedures went very well and couldn’t be happier with the service provided.
My interpreter Kardelen was very helpful and made the whole experience a lot easier, with all the good communication Via WhatsApp for all the appointments, pick ups etc.

GREAT SERVICE!

15 de setembro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for the kind review!

Classificada 5 em 5 estrelas

From start to finish my Experience with…

From start to finish my Experience with Luviacure was Fantastic, the transfers were prompt and luxury, the hotel was stunning and clean.

My assistant Zeynep who looked after me spoke very good English and understood what I desired for my teeth and new smile, I wanted my teeth fixed but not Hollywood style looking and that was the result they are so natural…I would like to Thank Zeynep for holding my hand literally (terrified of needles) through my treatment and having the patience to get to the right results and understanding my needs.

Thankyou for everything Luviacure and Zeynep is a great asset to your company.

14 de setembro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

We are over the moon for your kind review, thank you Danielle. We wish to welcome you soon again!

Classificada 5 em 5 estrelas

Amazing Luviacare!!!

Great service from start to finish ,they went the extra mile,especially my driver. I was looked after and they ensured my experience gave me the best chance of successful transplant,even going as far as getting me complimentary specialist aftercare !

15 de setembro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for the kind review Michael, we were more than happy to welcome you for your hair transplant!

Classificada 5 em 5 estrelas

Luviacure's Service is Second to None

A friend had referred us to Luviacure and we couldn't be happier! Everything went smooth because of them.

Apart from some communication hiccups with the sales staff (had to be a little pushy to get responses/clarification), my experience was great all together and the doctors they work with are generally top notch.

A big Thank You to Büşra (Bushrah)! She has exceptional interpersonal & and customer/patient relations skills (haven't seen this quite often - and I've lived east and west.) She'll communicate on your behalf, make all necessary arrangements, always is prompt and one step ahead, and maintains a great deal of professionalism - while remaining human. Simply a real gem and you're in good hands if you have her as your local coordinator!

I'll definitely be back for more work in the future - thanks Luviacure!

12 de setembro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for your kind review Rose, Luviacure team is friendly and welcoming for all of our patients, thank you putting your trust in us and choosing our company!

Classificada 5 em 5 estrelas

I don’t normally write reviews but know…

I don’t normally write reviews but know some of you will be thinking should I or shouldn’t I? I had rhinoplasty just over a month ago for a deviated septum and mid shaped nose. All I can say is yes you should. I wish I’d done it years ago. The care I received was absolutely top class. The price, very good. The hotel, superb. The surgery went smoothly with very little pain and the aftercare was amazing. The pick up and drop off were perfect and my personal helper could not have been better she was excellent. I am so pleased with results. My nose is straight and I can breathe much better. I am still swollen and will be for a few months, it can take up to a year for it to settle into its permanent new size and shape. Thank you Luviacure, very highly recommended.

6 de setembro de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for the kind words Alan, we genuinely care about our patients, your review will be a clear indicator for the people who consider medical travel with Luviacure!

Classificada 4 em 5 estrelas

Great surgeon

My experience with Luviacure was fantastic. My only fault was with William from the London office. He was very communicative up until I payed the down payment and then did not answer questions following. I booked for rhinoplasty but was interested in hair transplant and he provided minimal information although prompted. He also misquoted me on the total price as he miscalculated the nights staying in accommodation. I was told I had to pay an extra £200 once I had arrived. With no apologies. The transport to the hotel and appointments was second to none. The surgery went well and my surgeon listened to what I wanted. My translator Büşra made me feel at ease and still answers any questions I have post op. I recommend Luviacure and think they done a great job.

In response to your response: I have checked my messages and I asked the same questions three times without an answer. I am happy to provide screenshots ☺️

23 de agosto de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Hi Sylvi, thank you for your kind words, and there may be misunderstandings occurred between you and William because everyone in Luviacure would answer all of your questions, regardless you are booked or not. We checked your conversation with him; he has responded to all of your questions, and he could explain more if you would tell him about this; however, this is still our fault that we had to make sure you understood everything regarding hair transplant too. We will improve and do better! Thank you for your review!

Classificada 5 em 5 estrelas

Your location

Your location

Luviacure London

107-111 Fleet St, London EC4A 2AB

Medical group

Laura sweeney mackle

45 points

 

5 days ago

I have just returned home from rhinoplasty and cannot recommend Luviacure enough. From start to finish I was delighted with the outstanding service they provided. Can was fantastic in explaining everything involved in whole procedure in the initial stage of booking the procedure. From the initial enquiries, transfers, 5 star hotel, amazing hospital, wonderful staff and after care, I couldn't have asked for more. My daughter came with me on the trip and during the day of surgery she was given 3 hot meals and was allowed to stay over. The staff in the hotel was fantastic and were so experienced and accommodating with the aftercare requirements of rhinoplasty (plenty of ice) A special mention to my translater and chaperone, Kardelen who made me feel at ease from start to finish and reassured me when I had any worries or concerns. If you go through Luviacure,, you'll pay a fraction of the price that you would in the UK and receive top of the range care. If you're considering rhinoplasty, take the plunge and go for it, and most importantly go for Luviacure!

Response from the owner 5 days ago

Thank you for your insightful and kind review Laura, We are over the moon that you are satisfied with our services overall, you are so welcome always!

29 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Luviacure!

I am always skeptical about things that seem too good to be true. However Luviacure truly lived upto expectations and the end to end process was perfect. All appointments and taxis were taken care of from the moment I landed. Every thing was on time and I am super happy with the final result of my rhinoplasty!

23 de julho de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for your kind review Jake, We don't hear this for the first time when you say "this is too good to be true" this is what we are trying to achieve, giving the best quality service at affordable prices thus our patients can experience the dream! Thank you!

Classificada 5 em 5 estrelas

I’ve just had Rhinoplasty done with…

I’ve just had Rhinoplasty done with Luviacure and from the very start I’ve been in safe hands! If you want it done don’t second question it “Just Do It” you won’t regret it! From the transfers, the hospital which is Amazing by the way, the 5star hotel the friendly staff you couldn’t possibly ask for more. A special thanks goes to Zeynep who was there for me 24/7 she’s brilliant. I waited so long for this to happen back home and decided to take control. And I’m glad I did and I’m forever grateful to Luviacure!!

16 de julho de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for your inspirational review Carole, We do our best as usual, and thankfully we get appreciative patients like yourself, a huge thank you for your review, it would help us grow and serve more patients with motivation! :)

Classificada 5 em 5 estrelas

Rhinoplasty

I had a rhinoplasty and was really happy with how everything went. I had Kardelen as my translator and she was lovely and made the process a breeze. She was very reassuring which is what you need when you're having surgery abroad and you're nervous. It was great not to worry about any of the logistics as all the transfers are sorted for you- you can just focus on the recovery. I would definitely recommend Luviacure.

13 de julho de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for your kind review Laura, we are so happy to hear that you are satisfied with the service provided overall, you are always welcome!

Classificada 5 em 5 estrelas

Wouldn’t want to go anywhere else!

iAs someone with anxiety this trip was a one off for me, and at first I was extremely terrified to be in Istanbul. The entire flight and airport experience was awful for me and I was extremely worried about how this entire experience with Luviacure was about to go. Until I got to my absolutely gorgeous hotel after been driven and greeted by lovely people. I was also there in IST airport with other people going to surgery from the UK which was relieving.

I got my surgery the following day with the nicest surgeon, and I met Kardelen from luviacure who would be helping me with my transfers, translation and just keeping in touch day to day to make sure i’m okay. She was absolutley amazing the entire time, I felt so lucky to have her with me. She was so detailed in explaining things and was extremely patient as I mentioned I have massive anxiety and this was so very reassuring. She was absolutley lovely and I feel she really cares about the patients she talks to, she’s always checking up and asking if you have any problems throughout the days you’re in Turkey.

The hospital room was beautiful, plenty of space for you to being someone in overnight with you. The hotel was gorgeous and the hotel staff where amazing too. I really don’t have any complaints. I’m 7 days post op and my bandages have just come off and I am over the moon with my nose. It was scary obviously! but I felt I had so many people to help me when and if needed.

4 de julho de 2022
Opinião espontânea
logótipo da Luviacure

Resposta da Luviacure

Thank you for your kind words Jessica, We always try our best! You are always welcome!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais