I have been ordering from Luxcias for over two years. All of their products are of exceptional quality. From their handbags, shoes, hats, sunglasses and scarfs are exact 1:1 replicas, and I have comp... Ver mais
A empresa respondeu
Obrigado(a) por visitar a Trustpilot. Infelizmente, deixou de ser possível escrever uma opinião aqui porque o site da empresa já não existe. Se tiver alguma dúvida, por favor contacte-nos.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I have been ordering from Luxcias for over two years. All of their products are of exceptional quality. From their handbags, shoes, hats, sunglasses and scarfs are exact 1:1 replicas, and I have comp... Ver mais
A empresa respondeu
I purchase 2 bags : LV bag and DIOR bag and completely love it !!! All my friends love it . I juts purchase a VALENTINO bag that I will take to my summer vacation pretty soon ! Highly recommended and... Ver mais
A empresa respondeu
The bag was exactly as described, excellent condition. Packaging was well done to protect the bag. Communication was good. Shipping took a little long, but not too bad.
A empresa respondeu
The many bags I have purchased are all great quailty and extremely stylish. What makes my purchases even better is the incredible customer care I receive. Rosie, Maris, and Annie take such excellent c... Ver mais
A empresa respondeu
Estados Unidos da América
Awesome products! Customer service has been amazing. If anything goes wrong or not as you hoped, they will do their best to make it right.

Resposta da Luxicas
Love the purses I have bought from this site. I had an order that the boxes got damaged in shipping. Maris made sure I got some replacement ones and quickly. I will keep buying mine from here.

Resposta da Luxicas
Easy purchase! I got a great deal and it was delivered quickly! The product was as described and pictured. Great quality!

Resposta da Luxicas
I ordered a LV wallet and received the wrong print. I reached out to them, and Maris quickly responded with an apology and sent out the correct wallet. No questions asked… and even told me to keep the other one. They even stayed in touch letting me know when I would receive my package. What great customer service and the products look amazing. I will definitely order from them again.

Resposta da Luxicas
I have purchased several items...LV, CHANEL, PRADA. They are all excellent replicas of the real designer items (I have gotten compliments...some people I tell they are knock offs, but not everyone!😉)
Along the way, I have had some issues ( odor, wrong color sent), but Customer Service has always been excellent in making it right (New item without having to return problematic item). My recent experience with Maris was above and beyond...excellent communication leading up to a satisfactory resolution! Many thanks!

Resposta da Luxicas
Please give me a timeline when l will get my order-thanks

Resposta da Luxicas
Amazing customer service and the products are beautiful!

Resposta da Luxicas
Here is my review of my complete experience with Luxicas.
My initial order was a Louis Vuitton Graceful MM and a Louis Vuitton Sarah wallet. I received my items in a reasonable amount of time, but the quality of the items I initially received I found to be extremely subpar and very obviously fake looking. It smelled very strongly of harsh chemicals, appeared to be constructed with low quality materials, and the stitching was extremely poor. I was very disappointed to have spent upwards of $500 on those items.
I left an extensive review of my experience on this site and the company was very quick to address my concerns. They expressed a sincere willingness to do whatever it took to make it right and create a positive customer experience for me. Their solution including sending me a link to a different site that seemed to have higher quality purses than advertised on their main site. I was offered the opportunity to choose any purse that I’d like that was under a threshold of $459, and I wouldn’t even be required to send back the merchandise I’d already received.
***Their only catch they required was that I remove my initial review that called the company out in great detail for sending me a shoddy product before they would agree to send me the new purse.*** (Companies are prohibited from inducing customer to remove honest reviews of their experience).
Their $459 threshold was insufficient for me to get a purse large enough for every day use, so they lifted it and allowed me to choose whichever one I desired. I received a true 1:1 replica, so good in fact that the date code inside shows up as being authentic on Louis Vuitton verification sites.
I received great customer service from Annie via text with timely updates regarding the status of my purse every step of the way.
Though I am thoroughly content with the quality of the new bag I received, I feel it is their intent to hustle customers by initially sending extremely poor quality bags, and you only get access to the “good ones” if you know better and complain publicly, since they’re most concerned about the public reputation of their business being threatened.
Would I purchase again? Probably not, but for those who do, be sure to thoroughly inspect your package and don't settle for the first item they send you if you're in any way dissatisfied.

Resposta da Luxicas
Quality products with timely delivery. Great customer service.

Resposta da Luxicas
I’ve ordered several items from Luxicas and have been 100% satisfied! Both the quality of the products and the level of customer service have been excellent! I will definitely shop here again!

Resposta da Luxicas
My only order with this company was the LV Slouchy PM. Unfortunately I’m not pleased with my order. I didn’t receive the lock, and although the outside of the bag looks great, the inside is in no way close to LV red. The burgundy interior is a dead giveaway the bag is fake. I’ve contacted the company twice by email but have not yet received a reply.

Resposta da Luxicas
I ordered a Gucci purse and wallet. I was immediately contacted by Robert, my representative, to answer any questions that I may have. My order came in 10days. They are absolutely beautiful! The quality is amazing! I am a customer for life! Between the customer service, the quick delivery, and the quality of the products I feel like I’ve hit the lottery!!

Resposta da Luxicas
Excellent customer service and assistance ordering! Excellent communication! Quick shipping! Beautiful bag, extremely soft leather. Very very pleased!

Resposta da Luxicas
Whist browsing the internet, I stumbled across this site ... and I feel like I've won the lottery! I have purchased three Louis Vuitton items (a MM Onthego, a Bumbag and a wallet), a YSL bag, and an Hermes belt. I have been obsessed with luxury items/brands for over two decades and own several items that I purchased directly from the manufacturers. These replica 1:1 items are AMAZING! I can not tell the difference, truly (and no one else will, either!) Now I can own any luxury item I've ever dreamed of and save A FORTUNE. But wait, there's more ... the customer service has been remarkable! I feel like a VIP. Robert has been my point of contact via texts and he has been so helpful, communicative and kind. He even texted one of my friends and shared a discount code at my request (bc she fell victim to one of those crappy replica sites) The reviews on Trustpilot gave me the confidence I needed to place my first order, so I hope my genuine review helps someone else. Bookmark this site and never pay a ridiculous amount of money for a luxury item!

Resposta da Luxicas
This bag is top quality and arrived quickly. I am very pleased and will certainly be a return buyer.

Resposta da Luxicas
The product that I ordered was absolutely perfect, it also came within a week and they were always sending me updates on when it would arrive. It was in perfect condition with dust cover & box. I will definitely make another purchase.
Thank you so much,
Suzanne

Resposta da Luxicas
Very fast delivery, great communications with order status updates.

Resposta da Luxicas
I received my second order from Luxicas
The quality is amazing
THIS is a trustworthy company to work with when buying high-end items!

Resposta da Luxicas
I received my second order from Luxicas and I am still in awe over my new handbag. I thought my previous shoe order was great. So when I unboxed my handbag I was ecstatic with the quality and details of the designer inspired Hermes oyster color bag. Exquisite quality! Fast shipping, delivery and excellent customer service with Nancy! Will be ordering AGAIN!

Resposta da Luxicas
I had a situation with an order that I made, the order was taking too long to get to me but when I emailed your company about the situation, your customer service representative by name MARIS, went above and beyond to make sure I received my order. What really impressed me was that I needed the bag for a wedding on the 7th of June Maris followed up and made sure that I received my bag on the 6th of June. Thank you Maris

Resposta da Luxicas
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.