Never ordering from this company again. Took 2 weeks for my oder to arrive when I was promised a sooner date to arrive. Poor customer service. Didn't get my tracking order days after i tried asking... Ver mais
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Leia as opiniões dos outros
Lux Perfume is awesome! They’re always adding new scents, so there’s something new every time I visit. Their prices are way better than most big-name stores, and their customer service is super quic... Ver mais
A empresa respondeu
Very prompt shipment and seller reached out to ensure that I was informed as to when the shipment would go out. Product is genuine and sealed. Overall very good experience. I will definitely check wit... Ver mais
Great experience! I've been shopping around for Oud Wood by TF and almost bought it at the store. Found Lux at a way better price for the same thing! Great customer service & communication the entire... Ver mais
A empresa respondeu
4,4
Excelente
60 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Never ordering from this company again
Never ordering from this company again. Took 2 weeks for my oder to arrive when I was promised a sooner date to arrive. Poor customer service. Didn't get my tracking order days after i tried asking someone for assistance on my order. I was given faster shipping but it took longer. Never again!!!! Also no one answers the phone. Terrible. PLEASE order from another store. Dont spend your money here.
11 de maio de 2026
The experience with the company was…
The experience with the company was outstanding from ordering to shipping products are authentic and I have so verified. Thank you LUX.
8 de maio de 2026
The perfume came opened box and was…
The perfume came opened box and was used.I already sent 3 times request for returning but still no response.I’m so disappointed.Never by again
5 de maio de 2026
Great seller
Great seller, Item was original new in box.
Fast delivery
Would buy from Lux Perfume again
24 de abril de 2026
Very prompt shipment and seller reached…
Very prompt shipment and seller reached out to ensure that I was informed as to when the shipment would go out. Product is genuine and sealed. Overall very good experience. I will definitely check with them next time I buy a fragrance.
30 de abril de 2026
Opinião espontânea
Delivery was quick!
23 de abril de 2026
Opinião espontânea
Excellent service
Excellent service. I order online quite a bit and Lux was on it with the shipping. Price is on point too!
8 de abril de 2026
Great customer service who actually…
Great customer service who actually responds to your concerns and solves them!
27 de março de 2026
Brendan is an amazing!
Brendan is an amazing rep and helped us the whole process! We are very happy!
16 de março de 2026
Super fast shipping
Super fast shipping! With great customer service and authentic perfumes
12 de março de 2026
The best customer service!
So impressed with the communication here. They were very understanding of my concerns regarding the scent and worked with me to find a resolution right away. Very professional and polite throughout the whole process. Highly recommend!
19 de março de 2026
Opinião espontânea
Cologne men's the seeing of the different items .most of all the ease security of ordering was great
The ease in ordering my product. And the pricing of my order was great
3 de fevereiro de 2026
Just as described
30 de janeiro de 2026
Came fast and in great condition
26 de janeiro de 2026
Opinião espontânea
Fantastic service
My order was processed and shipped speedily and the perfume was authentic and made a fantastic gift.!.
8 de janeiro de 2026
Opinião espontânea
Lo ame!!!!excelente entrega y muy…
Lo ame!!!!excelente entrega y muy excelente precios !!
6 de janeiro de 2026
A Experiência Trustpilot
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