Professionele kapsalon en de dames weten allemaal hoe ze extensions moeten plaatsen zonder je haar te beschadigen. Ook kunnen ze elke gewenste haarkleur verven wat bij jouw haar past.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Ich liebe die Qualität eurer Haare. Einzige was man an den Extantions bemängeln könnte wäre, dass sie nach einigen Jahren nicht mehr so gut halten beziehungsweise die Clipper an Kraft nachlassen. Auß... Ver mais
Bij Luxury for Princess werden al mijn wensen perfect omgezet! Het advies was professioneel en persoonlijk, en tussendoor konden we ook nog lekker kletsen, echt een fijne ervaring. Het totaalpakket is... Ver mais
Vandaag heeft een gespecialiseerde kapper met veel moeite de slecht geplaatste tapes verwijderd. De lijm liet haast niet los. Had zelf tape-verwijder moeten bestellen op internet. Het bedrijf nam... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Get longer, fuller hair with Luxury For Princess Hair Extensions. 100% Remy Human Hair extensions. Free Access Point Delivery within EU. Buy now, Pay later! Fast Worldwide Delivery.
Informações de contacto
Rennemigstraat 19, 6413 BR, Heerlen, Holanda
- info@luxuryforprincess.com
- luxuryforprincess.com
3,5
Aceitável
879 opiniões
Respondeu a 41% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Geen goeie kwaliteit ponytail blijft…
Geen goeie kwaliteit ponytail blijft niet zitten!
19 de abril de 2024
Resposta da Luxury For Princess
Hi Sharona,
Jammer om te horen dat je niet tevreden bent met jouw synthetische ponytail.
Via e-mail heb je ons aangegeven dat je de ponytail wilde ruilen voor een kortere lengte. Hierbij hebben wij jou onze retourbeleid toegemaild en duidelijk aangegeven dat het niet mogelijk is geopende items te retourneren. Bij ontvangst van jouw retour was deze volledig geopend en gedragen. Je hebt toen aangegeven dat de ponytail te zwaar voor je zou zijn. Dit heb je ons op voorhand niet aangegeven. De ponytail was geopend, de haren zaten vast aan de klittenbad en de ponytail had een parfum geur wat voor ons aanduidt dat deze wel gedragen is geworden.
We hebben je daarnaast een aantal tips en tricks via de email toegezonden.
We hopen dat je de ponytail toch nog steeds kunt dragen.
Xoxo,
Vera
Luxury For Princess
Tolles Echthaar
Tolles Echthaar, hab das zweite mal Bestellt. Kam am nächsten Tag schon an!
7 de maio de 2024
Resposta da Luxury For Princess
Hi Maria,
Thank you so much for your 5-star review.
Have fun with your new Luxuries!
Xoxo,
Vera
Luxury For Princess
Resposta da Luxury For Princess
Hi Wafa,
Bedankt voor je 5-sterren review. Wij wensen je heel veel plezier met de extensions.
Xoxo,
Vera
Luxury For Princess
I am very satisfied with the hair
I am very satisfied with the hair, it is very high quality and if I ordered hair, I would do it again and again at Luxury for Princess
17 de abril de 2024
Resposta da Luxury For Princess
Hi Devon!
Thank you so much for your 5-star review. This means a lot to us. Have fun with your Luxuries and hopefully we see you again in the future.
Xoxo,
Vera
Luxury For Princess
Super snel en altijd betrouwbare…
Super snel en altijd betrouwbare levering. Een betrouwbaar bedrijf ik bestel hier al jaren!
16 de abril de 2024
Resposta da Luxury For Princess
Hi Monique,
Hartelijk bedankt voor je 5-sterren review. Wij waarderen het dat je al zo lang bij ons besteld en tevreden bent. Hopelijk tot snel weer! <3
Xoxo,
Vera
Luxury For Princess
Katastrophe wirklich
Katastrophe wirklich, ich hätte mir auch bon Shein welche bestellen können für 10€ wäre genauso .. schade! Halten nicht und sehen auch nach dem Waschen genauso billig aus wie davor, abpudern hilft leider auch nicht!!
25 de março de 2024
Resposta da Luxury For Princess
Hi Sham,
Sorry to hear that you are not happy with the Hollywood Ponytail at this moment.
If you can email us at info@luxuryforprincess.com then we can see how to help you further with this.
Xoxo,
Vera
Luxury For Princess Hair
Ik had me haar terug gestuurd en geen…
Ik had me haar terug gestuurd en geen geld terug ontvangen
18 de março de 2024
Resposta da Luxury For Princess
Hi Danyela,
Wij hebben tot op heden jouw retour nog niet ontvangen. Heb je deze wel met een track & trace nummer retour gestuurd? We raden aan deze z.s.m. te controleren. Gelieve ons te mailen via info@luxuryforprincess.com zodat wij je verder kunnen helpen!
Xoxo,
Vera
Luxury For Princess
Ik bestel al zeker meer dan 8 jaar mijn…
Ik bestel al zeker meer dan 8 jaar mijn Extensions bij Luxury for Princess.
En ik ben in alle jaren nog nooit teleurgesteld.
Het team staat ook altijd klaar, ze mailen altijd snel terug mocht ik vragen hebben.
Het haar is in kwaliteit en in prijs, veruit de beste. qua lengte, aantal gram, en kwaliteit van het haar kun je het echt niet beter verkrijgen elders.
Ik doe erg lang met een set haar, en kan het zeker aanraden om het haar te kopen.
De dames van het team staan ook voor je klaar om je te helpen voor kleurbepaling, en dit gaat echt zelden mis. Ik heb jullie al eerder bedankt, maar nogmaals super bedankt voor jullie goede service alle jaren :)
Liefs, Monica
28 de março de 2024
Opinião espontânea
Resposta da Luxury For Princess
Hi Noor,
Thank you very much for your 5-star review.
Have fun with your Luxuries!
Xoxo,
Vera
Luxury For Princess
Snelle levering, maar wel enorme retourkosten
Snelle levering. Jammer is dat je een kortingscode niet opnieuw kan gebruiken wanneer je een verkeerde kleur hebt gekozen. Daarna kost het retourneren ook nog eens €7,50.
6 de março de 2024
Resposta da Luxury For Princess
Hi Kelly!
Wat vervelend dat de kortingscode niet werkt, je mag ons altijd mailen dat we je een nieuwe kortingscode toesturen.
De retourkosten zijn voor eigen rekening, dit staat ook op onze website vermeld. We hebben daarnaast een retourportaal waarin het zeer gemakkelijk is jouw retour aan te melden en het artikel te retourneren.
Xoxo,
Vera
Luxury For Princess
Resposta da Luxury For Princess
Hi Annette,
Fijn om te horen dat je tevreden bent met de extensions! Wij wensen je veel plezier met de extensions.
Xoxo,
Vera
Luxury For Princess
Everything is Perfect! I love the Hair
I love their quality. I’m buying them for over 7 years !!❤️❤️❤️❤️ the best
12 de fevereiro de 2024
Resposta da Luxury For Princess
Hi Melek!
Thank you for your 5-star review. This means a lot to us! Have fun with your new extensions.
Xoxo,
Vera
Luxury For Princess
Ich verfasse diese Bewertung nachdem…ich bei LFP bestellt habe
Ich verfasse diese Bewertung nachdem ich mehrfach mit dem Kundensupport in Kontakt war, auf meine letzte E-Mail aber keine Antwort kam und ich mich nun entschlossen habe andere Kunden vor meinem Fehler bewahren zu wollen. Ich habe 2014 das erste mal bei LFP bestellt und war sehr zufrieden mit den Haaren und entschloss mich daher wieder dort zu bestellen, gleiche Haaarfarbe und Dichte der Extensions-knapp 300 Euro. Als ich die Extensions öffnete fiel mir direkt auf die dünn sie in den Spitzen sind und das vom Haaransatz an abgebrochene Haare abstanden, die man wenn man die Extensions so gut wie möglich kaschieren möchte in jedem Fall auffallen würden. Sehr enttäuscht wandte ich mich an den Kundensupport, welcher mir versicherte, dass das Absicht sei, weil echte Haare ja auch am Haaransatz abbrechen würden und das so dann authentischer ausehen würde. Ungläubig, dass das ernst gemeint war, bekam ich jedoch das Angebot zu einer Qualitätskontrolle die Haare an LFP zurückzuschicken-für weitere knappe 17 Euro Versand auf eigene Kosten, da es in die Niederlande versendet werden musste. Als die Haare dort ankamen, wurde mir versichert, dass mit den Haaren alles in Ordnung sei und letztere mir zurückgesendet werden würden. Ich habe im Kontakt mit dem Kundenservice Bilder mitgeschickt wo ich meine 8 Jahre alten Extensions neben den Neuen fotografiert habe und man deutlich gesehen hat wie wenig Fülle in den Spitzen ist-darauf wurde mir nur entgegnet, sie würden ja trotzdem gleich viel wiegen. Ich bin super enttäuscht, da ich ja nicht wusste, dass das Unternehmen qualitativ so abgebaut hatte und nach Öffnen der Packung kein Umtausch mehr möglich war. Finger weg.
17 de fevereiro de 2024
Opinião espontânea
Resposta da Luxury For Princess
Hi Mona,
Sorry to hear that you are not happy with your current hair extensions set.
We have inspected your hair extensions set at our claim department. We have weighed the full set on our scale and the weight is in total 220g, to be exact 232g. After that, the full set is also inspected by our professional hairstylist that have experience with hair extensions in general for almost 20 years. They have concluded that the set is in perfect condition and meets the quality standards that we currently apply.
We included an video the email attachment for your reference. This is the reason that we will send the full extensions set back to you today. We also send you the Luxury Storage Case & Hanger for free to prevent damage and to storage them the best way.
We hope you still can wear your hair extensions set.
Xoxo,
Vera
Luxury For Princess
Quality went down..
I order extensions here every 2 years, the quality of the set I received is worse than the set I received 2 years ago. Hair is way thinner now, and doesn't blend in well with my hair. Looks unnaturally shiny. Hard to curl, won't take shape unless use extreme heat...
Will not order there again..
It's unfortunate spending so much money on something you will never use.
9 de fevereiro de 2024
Resposta da Luxury For Princess
Hi Kiara,
We're here to help! Sorry to hear that you are not happy with the extensions at this moment.
If you can email us at info@luxuryforprincess.com then we can see how to help you further with this.
Xoxo,
Vera
Luxury For Princess Hair
Perfect!
The website is very clearly laid out. You can get straight to where you want to go. I also really like the fact that before and after pictures and explanatory videos are shown. Shipping is fast as promised. I would order again. The extensions are of very good quality.
18 de fevereiro de 2024
Resposta da Luxury For Princess
Hi Ozlem,
Thank you for your 5-star review. We appreciate your feedback and we are happy to hear that you love the quality of the extensions. Have fun with your Luxuries!
Xoxo,
Vera
Luxury For Princess
The rigid attitude regarding the return…
The rigid attitude regarding the return policy is not okay. People make mistakes but luxury doesn't care about that. It is all about making money. I will never order there again.
20 de janeiro de 2024
Resposta da Luxury For Princess
Hi Najoua,
We would like to clarify some points regarding your review.
We would like to point out that we have a clear return policy, which specifies that hair extensions cannot be returned once the netting and hygiene seals have been removed. Unfortunately, as you removed both netting and hygiene seals, we are unable to provide you with a refund.
While we recognise your disappointment, we must adhere to our policy to maintain high standards of product hygiene for the safety of our customers.
Xoxo,
Vera
Luxury For Princess
The quality is not good
25 de janeiro de 2024
Resposta da Luxury For Princess
Hi Aylin,
We're here to help! We are sorry to hear that.
if you can email us at info@luxuryforprincess.com then we can see how to help you further with this.
Xoxo,
Vera
Luxury For Princess Hair
I have ordered from you before
I have ordered from you before, the hair is perfect. I was in doubt about the color, but you helped me and I received an identical shade of my color. Delivery is express, it arrives at the address in less than a week. My recommendations!
15 de fevereiro de 2024
Resposta da Luxury For Princess
Hi Ivona,
Thank you for your kind review! We're so glad you can count on your Luxuries to always be a match! Have fun with your extensions.
Xoxo,
Vera
Luxury For Princess Hair
It’s very very good quality
It’s very very good quality. I love it. My hair is long and beautiful now.
21 de janeiro de 2024
Resposta da Luxury For Princess
Hi Halla,
Thank you for sharing your 5-star review on Luxury For Princess. Have fun with your Luxuries!
Xoxo,
Vera
Luxury For Princess Hair
The quality decreases + price increase
After fairly contacting the company first to find a solution before writing a review, I am disappointed with no solution or refund. Being a loyal customer for 10 years, I ordered several new sets. Color is really beautiful, the prior set I had I used it over 4 years with no problem styling and no detangeling. Now styling and curls do not hold, they tangle fast and quality and thickness is not like used before. I’m sad, because I made 3 orders for 500€ in the same month - I do not get further answers on resolving my issues via mails anymore. Will look for other companies now.
12 de janeiro de 2024
Resposta da Luxury For Princess
Hi Melanie!
We have checked our email conversation and see that we have sent you various tips, but we have not received a clear answer from you. We cannot do much more at this time and hope that you can use our tips.
xoxo,
Vera
Luxury For Princess
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