Customer Service was great. There was an issue with the delivery company and I had a problem getting my package. Lea from Luyors Customer service was very helpful and she made sure I got my package.... Ver mais
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Leia as opiniões dos outros
Bought 2 years ago. I think the mask its self is effective but the quality is poor. For the amount of money you spend it shouldn’t break in less than 2 years and I had 2 break. The part where the mas... Ver mais
A empresa respondeu
The customer service at this company is outstanding. I found right away the straps were too short for my head and the eye protectors were not comfortable. I immediately got a response and within wee... Ver mais
Really great mask, lots of colour choices including NIR red and NIR yellow! I have bought Omnilux before this one, which dosnt have as many lights and I think is inferior to Luyors. ALWAYS fabulous a... Ver mais
Pede aos clientes que escrevam opiniões
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Respondeu a 66% das suas opiniões negativas
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Product support is fantastic
The product ( wand) and my customer service was exceptional.
Awesome customer service
Customer Service was great. There was an issue with the delivery company and I had a problem getting my package. Lea from Luyors Customer service was very helpful and she made sure I got my package.
Surprising Compliment Shows Me The Mask Is Working!
I am 64 years old and just recently felt that I needed to try revitalize my appearance. After lots of research into creams, supplements, and other methods to reduce fine lines and build collagen back up, I came across red light therapy. I was already using it for osteoarthritis in my knees with good success so I thought I would try Luyors face and neck masks on my skin.
It is difficult to measure results because they are subtle and you see yourself every day. However, my skin quickly started to feel tighter and softer. But, the clincher for me was a visit to my 94-year old dad. He is one of those guys who would always greet you with some sort of negative comment (which he thought was funny) such as "What on earth did you do to your hair?" or "Are you still breaking out at your age?"
Therefore, my last visit was the most surprising ever. His first comment was "You've lost weight!" Well, I hadn't lost weight, but I had been using the red light therapy masks for about a month. Tighter skin with diminished fine lines makes you look and feel younger and, obviously, gives the illusion of having lost weight! 😁
Very pleased with the product, ease of use, and Luyors Customer Service. I think you will be too!
I highly recommend this LED mask!
Over the past 10 months I have been using it, I have had visible improvements in my skin. I suffered from bad acne and the blue light has helped to reduce spots and also helped to heal spots quicker, compared to no light therapy. The pigmentation and scarring has faded and almost gone, thanks to yellow and red light! From the comfort of my home, I've been able to use my mask and I can definitely say that now that I'm in my 30's, using the mask on red or NIR light, has helped make my skin look so much younger. I highly recommend this product! Customer service team is fantastic too, Thanks Luyers!
I have been using my mask for 6 months…
I have been using my mask for 6 months now and I can honestly say it has been a dream come true. Obviously reduction in lines and jist overall skin rejuvenation.
Thank you so much!
Really great mask
Really great mask, lots of colour choices including NIR red and NIR yellow! I have bought Omnilux before this one, which dosnt have as many lights and I think is inferior to Luyors.
ALWAYS fabulous and quick responses from Lea for any Customer service you may require.
Customer service is outstanding
The customer service at this company is outstanding. I found right away the straps were too short for my head and the eye protectors were not comfortable. I immediately got a response and within weeks had both replaced. The face and neck masks are doing a fabulous job of making my skin look and feel so much smoother and glowy!! So glad I did my research before purchasing.
Luyors LED Face Mask is an INVESTMENT
Luyors LED Face Mask is an INVESTMENT. For the past 6 months, i have used mine a minium for 3 times a week, my blemishes have lightened (using the yellow light) and using the Red light my skin has become silky soft.
This makes for a wonderful gift 💝 ❤️
Really good product
Really good product. Ive been using for 2 months now, 5 times a week. My skin is really good and Ive been getting comments that im glowing and I look younger! I personally have noticed that my skin is great now and when I wear make up I dont use foundation at all only eye concealer.
Don’t recommend
Do not recommend. Huge rash and eczema issue. Got this as a Christmas gift . Wish she researched before instead of reading questionable 5 star reviews and getting caught up on their marketing tactics.
2 months of use and my skin is horrible. Bumpy , dark spots , super sensitive. My chest has a massive breakout. I contacted customer service, they said it’s not the mask ( of course ). I now have to spend so much money reversing the effects of this at a skin care clinic and face. Not a good experience with this product. No $900 mask should ever do this. Maybe that’s why it’s always on sale
Great customer service
I just bought the product and I have used it only two times but so far it is great. I like the way it is presented and the box looks fancy. The company’s customer service is excellent. I had an issue with my address, I emailed them and they responded immediately and resolved it right away. I will definitely purchase from them again.
I ordered my mask over a weekend
I ordered my mask over a weekend. It said 2-4 business days to come and it came on Tuesday. I’ve been using it since Christmas Eve. It’s New Year’s Day and I’ve notice the texture of my skin is so smooth. I’ve gotten blemishes and it has flattened my blemishes and my back acne. I use it on my chest but then flip it to my back and my skin on my back is so smooth. I’ve thought about using the chest piece in my stomachs stretch marks too. I was looking at omnilux bc it’s been said it’s the gold standard of masks. But at the same price point I get chest piece, and more wavelengths, and a longer warranty. So happy with my purchase and I’m very hopeful it helps with my spots lines and stretch marks as well.
It works!!!
This mask is awesome! Fast shipping, good battery life, great customer service, multiple modes and intensities for various skin concerns, and best of all, it gives real results! An added bonus I notice is my eyelashes and eyebrows are growing fast, and I have really fun colorful vivid dreams when I use it at night before bed. It’s only been a couple weeks but I definitely see a difference in the tone/texture of my skin. Can’t wait to see the long term results with consistent use. This is the best quality mask you will get at this price point!
I love the mask
I love the mask. I use the red and yellow light setting at night and the red and blue in the morning. I'm seeing a real difference in my skin and break-outs.
I really liked the effect this had on…
I really liked the effect this had on my skin but the battery died soon after the warranty period and the company did not offer a replacement.
It is a pretty expensive item if you can only use it for 14 months.

Resposta da Luyors
Love Love Love my equinox pro LED face…
Love Love Love my equinox pro LED face and Neck Device from Luyors. Literally the best in the market, doesn't feel heavy and comfortably sits on my face. My skin looks clearer, brighter and more lifted, I pack it with me everytime I travel. So worth It.
I love my Luyors Equinox pro LED…
I purchased the Luyors Equinox pro LED facemask about three months ago. I use it 2 to 3 times a week and I’m totally thrilled with the results. It’s so easy to put on, I can walk around with it on, watch TV or even read and it’s so fast. Only 10 minutes and I’m done. I get compliments on my skin constantly and I’m sure it’s because of the mask (and using good skin care products.) I had a very expensive handheld infrared facial wand that I was using but it took a long time to cover the whole face and only had one setting. I also love that the equinox has the neck and chest covered as well as five different light settings!! it’s perfect.
Bought 2 years ago
Bought 2 years ago. I think the mask its self is effective but the quality is poor. For the amount of money you spend it shouldn’t break in less than 2 years and I had 2 break. The part where the mask plugs into controller is flimsy and will eventually get loose and not work properly.
Bought because I wanted to support Canadian company, will repurchase another mask from Kala which is also a Canadian company with science backed products and better warranty.

Resposta da Luyors
So after 3 failed attempts at led masks…
So after 3 failed attempts at led masks I was very skeptical... the first 1 I bought hurt my face, the 2 second did absolutely nothing, the 3rd broke.. this is my 4th but my first luyors one... it took me ages to buy this after the bad experiences with other brands.. this one is absolutely amazing... best money I've spent....I wish id known about this company first...it is AMAZING....
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