The delivery of the items took way longer than expected. When I finally received the items they were not as I expected, made from very thin sheet metal. The item is overpriced.
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Leia as opiniões dos outros
I did a review recently that wasn't so positive and can't find it to update it but I've changed my review from negative to positive. I posted a review before my item arrived and the USPS communicat... Ver mais
It was VERY worth the wait! More than exceeded my expectations. Love my Tesla sign I ordered for the garage! Even came with mounting materials kit and remote with low, medium, high modes of brightnes... Ver mais
My new Alpha Romeo light is awesome and better than expected. Took about 2 1/2 to 3 weeks to get but was well worth the wait for such a unique piece and great addition to my garage. I was afraid at... Ver mais
Informações sobre a empresa
Escrito pela empresa
LYNSERIESS is a part of JENNA RAE DIETZ AGUILAR SOLUTIONS LLC, a company committed to excellence and innovation. Lynseriess.com stands as a beacon of creativity, offering a diverse range of high-quality neon signs, metal sign art, and customizable neon creations. Our commitment to quality, customer satisfaction, and cutting-edge creativity sets us apart as an industry leader.
Informações de contacto
307 Hartwood Rd, 22406, Fredericksburg, Estados Unidos da América
- +1(703) 747-9237
- support@lynseriess.com
- lynseriess.com
3,9
Bom
102 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 12% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not happy with the customer service
Not happy with the customer service. Very unresponsive
14 de setembro de 2024
Resposta da Lynseriess
Hi, Your order #LYN471937 tracking number: 1Z8843A30327021921 has been delivered.
Great, high quality custom sign!
I ordered a custom sign, and couldn’t be happier with it. The quality and look are fantastic, not to mention how secure it was packed for shipping. It also arrived in the timeframe they stated when I ordered.
I would definitely order from this company again.
25 de julho de 2024
Opinião espontânea
Resposta da Lynseriess
Thank you very much for choosing us.
It was a very nice sign to add to my…
It was a very nice sign to add to my collection
31 de julho de 2024
Resposta da Lynseriess
We are thrilled to have the opportunity to serve you. Thank you!
Great customer support response time
Had an issue with tracking information but the company reached out quickly and addressed the situation and it was the carriers fault for not updating the status. (Proof was provided) Loved the quick response.
29 de julho de 2024
Resposta da Lynseriess
It’s our pleasure to have the opportunity to assist you.
It was VERY worth the wait!
It was VERY worth the wait!
More than exceeded my expectations. Love my Tesla sign I ordered for the garage! Even came with mounting materials kit and remote with low, medium, high modes of brightness and standard On, strobe, blinking features is a nice perk. At first I was sketchy about ordering after seeing some of the reviews but I was proven wrong. Thank you again Lynseriess for being legit!
12 de julho de 2024
5 star for neon sign
30 de maio de 2024
Opinião espontânea
Fake company
Fake company. Do NOT buy from them. Their phone number is disconnected and fake tracking information. You cannot get in contact with the company via email either.
19 de janeiro de 2024
Opinião espontânea
Resposta da Lynseriess
Incorrect. Our support email is always available, and we also have a live chat box.
At first I didn't believe this shop
At first I didn't believe this shop, in the end I went to the shop and the result was that they were all scammers
What UPIC Uxxx said is true
It turns out that these are all fake reviews to make us believe it's time wasting platform
10 de outubro de 2023
Opinião espontânea
Resposta da Lynseriess
Hi, Our all reviews on Trustpilot are ORGANIC. Only your review is fake, You have never ordered from us yet.
We love our sign
We love our sign! It looks beautiful on our wall, great craftmanship and quite a conversation piece! I ordered another sign for a gift and I will order more.
20 de junho de 2023
Opinião espontânea
I would personally give 10 stars
I would personally give 10 stars. ** I mistakenly ordered 2 Milwaukee Bucks lights for my sons birthday being sent to another state- I emailed them and they PROMPTLY took care of it and refunded me! **
So happy for their rockstar team !
13 de maio de 2023
Opinião espontânea
Cool item
Cool item
I ordered a SEATTLE KRAKEN metal sign. Carefully packaging, quickly support and PERFECT sign.
The only minus point is shipping time, over a week.
But I still love it! 5 stars.
2 de maio de 2023
Opinião espontânea
Expensive, low-quality product, non-existent customer service. Avoid.
I ordered a neon sign (a Christmas present) from this company in early December. After 2 weeks, I hadn’t gotten a shipping notification, so I sent an email asking about it. Lo and behold, the next day I got a notification that it was on its way. The sign I received does NOT look like the website photo. It is badly made and looks terrible—it’s as though it’s a knockoff of its own product. (Also, it was filthy when it arrived—covered in greasy black fingerprints.) I emailed Lynsseries and said I’d be sending the item back, considering this sign qualified for a refund according to their own Terms, and got a series of emailed responses asking me if instead I’d like a 15, then 30, then 50% discount of my original price ($130.), until finally an email letting me know I wasn’t eligible for a return, because my sign was a ‘custom product’ (not the case—it was a stock item.) Life events forced me to give up at that point.
The website has some pretty glowing reviews, but my experience was 0/5 stars.
Cheap product, very slow, expensive shipping, extremely poor customer service.
1 de janeiro de 2023
Opinião espontânea
Resposta da Lynseriess
Hi, We haven't received your order, and our focus is on the American market. If you can provide the proof your order from us, we will refund 200%.
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