My experience with Lyphe is fantastic. A brilliantly organised company with set of staff who are caring compassionate and well trained. They give their best to the patient and go the extra distance to... Ver mais
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The staff at Lyphe are exceptional !!!!!! I have problems doing things online, I don't think my laptop likes me, but the angels at Lyphe are always so helpful and polite and make sure I can get my me... Ver mais
A empresa respondeu
Friendly staff always willing to help. They listen to my concerns and advise me with resolutions. Most definitely recommend. 5/5 stars.
I've been with lyphe for years now, they are good bad and ugly, but they've gone steadily downhill. Cancelling appointments and then leaving you with no pain relief- this has happened a few times now,... Ver mais
A empresa respondeu
Informações sobre a empresa
- Clínica de saúde
- Praticante de medicina alternativa
- Loja de canábis
- Farmácia online
- Clínica de controlo da dor
- Clínica especializada
Sobre Lyphe Medical Cannabis Clinic & Dispensary
Escrito pela empresa
Your patient-first path to wellness.
Lyphe Clinic is proud to be among the very first medical cannabis clinics to begin treating patients in the UK.
We are all about providing quality care and are dedicated advocates for medical cannabis as a vital treatment option for chronic diseases when conventional medications have failed to enhance patient quality of life.
Our Lyphe Doctors are leaders in medical cannabis treatment with unmatched experience in their specialist field.
We offer video appointments for patients who cannot travel to our clinic, which was built from the ground up to treat and serve patients remotely.
We have a direct supply chain from our growing partners, providing peace of mind and continuity of care through uninterrupted access to high-quality medical cannabis.
Our team of patient coordinators provide unwavering support every step of the way on your healthcare journey.
Offering unmatched value, our subscription program is designed to enable all patients to afford their treatment.
If you are ready to begin your medical cannabis journey, start by checking if you are eligible by visiting lyphe.com where you can also book your online appointment from anywhere in the UK and Channel Islands.
Informações de contacto
Reino Unido
- 0204 538 2273
- info@lyphe.com
- lyphe.com
4,5
Excelente
2 mil opiniões
Respondeu a 88% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had the pleasure of dealing with Becca…
Had the pleasure of dealing with Becca today via the online chat, was extremely helpful and took the time to look into notes and make sure full clear picture and understanding of what was required was known and then met. Great experience was left feeling confident task in hand will be completed.
26 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Stephen,
Thank you so much for your kind words! We're thrilled to hear that Becca was able to provide such helpful and thorough support. We take pride in making sure every detail is understood and addressed, so it's wonderful to know you left feeling confident. We'll be sure to pass your feedback along to Becca, it will mean a lot to her. If you need anything else, we're always here to help!
—The Lyphe Clinic Team 💚
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Richard,
Thank you so much for your feedback, we really appreciate you taking the time to do this.
—The Lyphe Clinic Team 💚
Will was very helpful and I very much…
Will was very helpful and I very much appreciate his effort. Thank you.
19 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Jordan,
Thank you so much for your kind feedback! We're really pleased to hear that Will was able to support you, he truly goes above and beyond for our patients. We'll be sure to pass along your appreciation to him!
—The Lyphe Clinic Team 💚
Great live chat support from Kimberley…
Great live chat support from Kimberley responsive and efficient. Dealt with my request for a repeat prescription within in a few minutes with no issue whatsoever.
I have been really impressed with Lyphe clinic and dispensary in the last 6 months things have really improved and has become such smooth process for both appointments and repeat prescription.
17 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Mark,
Thank you for your wonderful feedback! We're so pleased to hear Kimberley was able to assist you quickly and efficiently, she’s a valued member of our team. It’s also fantastic to know you’ve noticed the improvements over the past six months. We’re committed to making the entire process as smooth and stress-free as possible, and it’s great to hear that reflected in your experience!
—The Lyphe Clinic Team 💚
Jazmin and Claire were kind
Jazmin was kind, thoughtful and sensitive. She listened really well and was very helpful. She answered my questions fully and explained everything to me. I then had a phone call from Claire who went through a questionnaire with me. She was also very helpful, explained things fully to me and was kind and thoughtful. What more could you ask for?
17 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Shirley,
Thank you so much for your kind words! We're delighted to hear that both Jazmin and Claire provided such compassionate and thorough support. It’s wonderful to know you felt listened to and well-informed throughout the process. We'll be sure to pass on your feedback to them, they’ll be thrilled! We're always here if you need anything else.
—The Lyphe Clinic Team 💚
The communication with Lyphe is very…
The communication with Lyphe is very thorough who I spoke with was knowledgeable and friendly. The delivery of my product was very quick.
13 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Danny,
Thank you for the great feedback! We're so pleased to hear that your experience with our team was both informative and friendly, and that your delivery arrived quickly. We really appreciate your support and are always here if you need anything!
—The Lyphe Clinic Team 💚
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Walid,
Thank you for your feedback! We're glad to hear you found our staff helpful and the information useful. We're always here to support you, please don’t hesitate to reach out if you need anything else!
—The Lyphe Clinic Team 💚
After many years with Lyphe
After many years with Lyphe, they still go out of their way to meet my needs as a patient.
And may I add.... Will is a true Legend at Lyphe clinic, he is so helpful and friendly.
Thank you Lyphe and Will for all your help, support and clean effective mediation over the years 🙏
J PEARCE
11 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Jamie,
Thank you so much for your continued trust and loyalty over the years, it truly means the world to us. We're thrilled to hear that our team, especially Will, has made such a positive impact on your experience. We'll be sure to pass along your kind words to him! We're always here for you, and we're proud to support you on your journey.
—The Lyphe Clinic Team 💚
Very very helpful willing to stay on…
Very very helpful willing to stay on chat even after closing hours
6 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Michael,
Thank you so much for your kind words! We're glad to hear our team was able to support you, even beyond regular hours. We always strive to go the extra mile for our customers. If there's anything else we can help with, we're just a message away!
—The Lyphe Clinic Team 💚
Great service by Maisie
Great service by Maisie, good chat very helpful had issues connecting, she tried calling me back due to connectivity issues, obviously on it, pleasure dealing with her👍👏
5 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Victor,
Thank you so much for your kind words! We're delighted to hear that Maisie was so helpful and proactive, even with the connectivity issues. She always goes the extra mile, and it’s wonderful to know it made a difference. We’ll be sure to pass your lovely feedback on to her — it will mean a lot.
Thanks again, and take care!
—The Lyphe Clinic Team 💚
Superb assistance with my travel…
Superb assistance with my travel letter. Thank you.
4 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Tom,
Thank you for your lovely feedback! We're so glad to hear that you received the assistance you needed with your travel letter. If there's anything else we can help with in the future, don’t hesitate to reach out.
Safe travels and all the best.
—The Lyphe Clinic Team 💚
Kimberley understood exactly what I…
Kimberley understood exactly what I needed as I am.not tech savvy. She is exactly what I needed during my anxiety about my medication and reassured me that everything had been ordered correctly. If Kimberley can see this, thank you so much it was much appreciated, if she can't see this please pass my thanks on again.
3 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Mrs M Fitzsimons,
Thank you so much for your kind words! We're so pleased to hear that Kimberley was able to support you so well, especially during a stressful time. We know how important it is to feel reassured when it comes to something as personal as medication, and we're glad Kimberley could provide exactly the help you needed.
We've made sure to pass your thanks on to her – it truly means a lot. Wishing you all the best, and please don’t hesitate to reach out if you ever need anything else.
—The Lyphe Clinic Team 💚
Repeat over the phone !! Made so easy
Was on the phone this morning ordering a repeat and spoke with Jazmin who made it so easy and straight forward Jazmin was very professional ,polite and very helpfull .
Cheers again
3 de junho de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Keith,
Thank you for your wonderful feedback! We're so glad to hear that Jazmin made the process easy and straightforward. We’ll be sure to share your kind words with her.
—The Lyphe Clinic Team 💚
Have been a patient of Lyphe’s for…
Have been a patient of Lyphe’s for years, have always received timely, effective treatment. Customer service has always been second to none.
30 de maio de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Callum,
Thank you for your feedback! We look forward to continuing your journey with us!
—The Lyphe Clinic Team 💚
Great before, will see if there's better
Were great and helpful before, and I used to recommend them all the time. Over the last few months it has become more difficult and expensive. Debating moving to others but hope they go back to being good. Had a nice CS member help me but they were also struggling with the way lyphe has changed.
27 de maio de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Joe,
Thank you for your feedback. We really appreciate any feedback given to us and will pass on this to our business development team. We are always looking at ways to improve!
—The Lyphe Clinic Team 💚
So Helpful
So Helpful!
Becca is so helpful on live chat and got me all booked in for my repeat appointment.
27 de maio de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Zed,
Thank you so much for your kind words! We're thrilled to hear you had a helpful experience. Becca will be especially pleased to know her help made a difference – we’ll be sure to pass along your appreciation.
—The Lyphe Clinic Team 💚
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Anthony,
Thank you for your feedback, we look forward to you continuing your journey with us.
—The Lyphe Clinic Team 💚
Friendliest experience possible from…
Friendliest experience possible from start to finish. Queries are dealt with super efficiently, can’t fault them. Brilliant
22 de maio de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi JJ,
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with us. It means a lot to know our team was able to assist you efficiently and leave a great impression.
—The Lyphe Clinic Team 💚
Very poor service experience
I joined Lyphe as a patient in March 25, I didn’t get my first consultation for a month and over a month later after that I am still waiting for my first prescription.
I feel scammed.
I don’t think they can be trusted.
19 de maio de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi AVJ,
Thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations, and we truly value the opportunity to improve. We’d appreciate the chance to learn more about what happened and see how we can make things right. Please contact us directly at 0204 538 2273 or info@lyphe.com at your earliest convenience. We look forward to speaking with you.
Kind regards
Lyphe Clinic
Excellent service and completely…
Excellent service and completely trouble free. I highly recommend there services. Becca was extremely helpful so most appreciated
16 de maio de 2025
Opinião espontânea
Resposta da Lyphe Medical Cannabis Clinic & Dispensary
Hi Kevin,
Thank you so much for your kind words! We're thrilled to hear you had an excellent and hassle-free experience. Becca will be especially pleased to know her help made a difference – we’ll be sure to pass along your appreciation. We truly value your recommendation and look forward to serving you again in the future!
—The Lyphe Clinic Team 💚
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