I am impressed with your service. So professional and timely. Thank you for making my company JIOCHAEL LTD deliver to her clients with no complaints.
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Leia as opiniões dos outros
My name is LASISI OMOTAYO, I love ❤ ltyehosting llc swift response to finding solution to our challenge on their hosting. and untiring supportive mindset to bring solution to their client challen... Ver mais
Seriously it's my first time using lytehosting... For over years now I have been using other platform..... I WAS very happy with there swift response on any issue I enchanter during my purchase and mo... Ver mais
A empresa respondeu
This is one chance bus.... Firstly when you joined things will start working fine, but later it would be disaster and disappointment. The worst thing is that - they can't even able to fix a serio... Ver mais
Informações sobre a empresa
Escrito pela empresa
We offer the best and reliable services. No downtime. No security issue. If your website is your personal business, we want you to succeed. A ton of website hosting options, 99.9% uptime guarantee, free SSL certificate, easy WordPress installs and other CMS.
Informações de contacto
1942 BROADWAY STREET, 80302, BOULDER, Estados Unidos da América
- +15622671766
- support@lytehosting.com
- lytehosting.com
4,3
Excelente
157 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I can't even recommend to my enemy
I can't even recommend to my enemy, customer service is the worst I have ever seen, they will take 24 hours to reply your ticket and still end up asking you what your problem is after you already sent them the details in first ticket, just avoid them I really regret using them
20 de novembro de 2024
Opinião espontânea
Resposta da LyteHosting LLC
We sincerely apologize for your frustrating experience with our support service. Over the past few days, we've been experiencing an unusually high volume of support tickets, which has impacted our response times. While this explains the delay, it doesn't excuse it.
We recently sent communications to all customers requesting them to review their tickets and inform us if any issues remain unresolved. We're actively working to improve our response times and ensure better continuity in ticket handling to avoid asking for information that was previously provided.
We take no pleasure in creating difficulties for our customers - quite the opposite. Our goal is to provide efficient, helpful support. We've noted your feedback and are using it to improve our service delivery.
If you're still experiencing any issues, please contact us directly with your ticket number, and we'll prioritize resolving your concerns.
Super Bad Hosting
for your own metal health , just avoid this hosting provider,
The will ignore at most important time.
customer services is super bad.
I deeply regret the day i found about this useless company.
i wrote more that 10 ticket they ignored me for 8days and still counting.
Lytehosting need to shut down for Good
23 de outubro de 2024
Opinião espontânea
Resposta da LyteHosting LLC
We deeply regret your negative experience and the frustration caused by delayed responses to your tickets. We understand that waiting 8 days for a response is completely unacceptable, and we sincerely apologize for this breakdown in our support service. We also acknowledge our delay in responding to this review, which further demonstrates the issues you experienced with our response times.
We are currently experiencing an unprecedented volume of support tickets, but this should not result in such extended delays. We've recently implemented measures to address all pending tickets and have sent communications to all customers to review their unresolved issues.
If you could provide your ticket numbers, we will immediately escalate your case and ensure your concerns are addressed promptly. We are committed to making this right.
We value every customer and are actively working to improve both our support response times and our review response times to better serve our customers.
The Best and most affordable hosting company in Nigeria
I don't regret using lytehosting. They remain the best and the most affordable hosting company in Nigeria. They prompt to response. If I can give beyond 5 stars, I will definitely do. I will use you again and again as well as recommending your service to friends and family.
27 de outubro de 2024
Opinião espontânea
Their customers support is bad
Their customers support is bad, they will not handle you problem on time, change policy at will without informing the users, they don't keep to their words, I requested for refund from them because the service was not what dey said dey offer, up till now I haven't gotten the refund ticket as not been updated going 2 weeks now, I won't advise anyone to use their services
9 de outubro de 2024
Opinião espontânea
Resposta da LyteHosting LLC
We sincerely apologize for your experience. We want to clarify that we have already submitted your refund request to the payment processor. Any delay is occurring at the processor's end, not from our side.
For your security, all refunds are processed through your original payment method via the payment processor you used for the initial transaction.
Please provide your ticket number so we can:
Review your case details
Follow up with the payment processor
Provide you with a detailed status update
We take all refund requests seriously and want to ensure yours is properly processed.
Excellent customer service team
Excellent customer service team. They've always been very responsive to me
26 de setembro de 2024
Opinião espontânea
Their hosting is very affordable and…
Their hosting is very affordable and their costumer service is the best
5 de maio de 2024
Opinião espontânea
I got their ads from Instagram
I got their ads from Instagram, and I told my dev about it. We decided to use it and it is amazing so far.
Thank you LyteHosting.
8 de janeiro de 2024
Opinião espontânea
Great experience but…
Great experience and good customer service. But I often experience downtime during midnight. Please this needs attention. Changes to production stage can occur anytime from respective teams, but this is a setback for them.
29 de dezembro de 2023
Opinião espontânea
Resposta da LyteHosting LLC
Thank you for your positive feedback on our customer service! We're thrilled you've had a great experience. Apologies for any midnight downtime; we haven't had any reported issues lately. If you're facing difficulties, kindly contact our support team for immediate assistance.
Excellent Customer Service.
Lyte hosting customer service is top-notch. Aside that they are affordable, your technical issues are attended to promptly. I recommend them especially for beginners and professionals.
23 de dezembro de 2023
Opinião espontânea
Resposta da LyteHosting LLC
Thank you so much for your kind words! We're thrilled to hear that you find our customer service top-notch and appreciate our affordability. It's fantastic to know that our team is attending to your technical issues promptly. We aim to provide excellent service for both beginners and professionals alike. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out.
I recently started using Lytehosting…
I recently started using Lytehosting and so far, my experience has been positive. As a first-time user, I've found their services to be satisfactory and haven't encountered any issues. If any problems arise in the future, I'll be sure to update my review. But for now, Lytehosting gets a thumbs up from me!
7 de dezembro de 2023
Opinião espontânea
Resposta da LyteHosting LLC
Thank you for sharing your positive experience with Lytehosting! We're delighted to hear that your initial experience has been satisfactory, and we appreciate your thumbs up. If you ever encounter any issues in the future, please don't hesitate to reach out to our support team. We look forward to continuing to provide you with excellent service.
Top notch service
Apart from having the most affordable and efficient hosting plans and services in Nigeria, Lyte Hosting is also improving its customer and technical support services. They're prompt in resolving any technical or billing issues I experience with the platform.
I recommend them 100%.
12 de novembro de 2023
Opinião espontânea
Resposta da LyteHosting LLC
Thank you for your glowing review! We're thrilled to hear that you find our hosting plans affordable and efficient. We take pride in our continuous improvement, especially in customer and technical support services. It's fantastic to know that we've been prompt in resolving any issues you've encountered. Your 100% recommendation means a lot to us.
Please be aware that while Lyte Hosting operates in Nigeria, we are a US-based company committed to delivering top-notch services globally.
If you ever need further assistance, feel free to reach out. We appreciate your trust in Lyte Hosting!
Excellent customer support
Excellent customer support! They remain unbeatable. I'm undoubtedly impressed by their customers service, they even attend to complaint on Sundays. I'm satisfied with their services.
12 de novembro de 2023
Opinião espontânea
Excellent in customer service
Excellent in customer service. I have been using other host until a friend introduce lytehosting.com to me and they have been on top of their game. I recommend lytehosting.com
18 de outubro de 2023
Opinião espontânea
Resposta da LyteHosting LLC
We truly appreciate your kind words! It's fantastic to hear that our customer service has stood out for you. We're honored to have been recommended by your friend, and we're thrilled to have you as part of the Lyte Hosting community. If you ever have any questions or need assistance, we're here to help.
These guys are excellent
These guys are excellent. Excellent in customer service. I have been using other host until i found lytehosting.com and they have been on top of their game. I recommend lytehosting.com
18 de outubro de 2023
Opinião espontânea
Resposta da LyteHosting LLC
We truly appreciate your kind words! It's fantastic to hear that our customer service has stood out for you. We're honored to have been recommended by your friend, and we're thrilled to have you as part of the Lyte Hosting community. If you ever have any questions or need assistance, we're here to help.
What time or days will my website will…
What time or days will my website will be up after purchase? because I bought domain, hosting. Now the domain and hosting are not active
13 de outubro de 2023
Opinião espontânea
Resposta da LyteHosting LLC
Thank you for bringing this to our attention. We've been actively trying to reach out to you to address the concerns you've raised. Our goal is to ensure your satisfaction, and we are committed to resolving any issues you may be facing. Please check your inbox or feel free to contact our support team directly so we can assist you promptly.
I need Help for PHPMailer Configuration
I need Help for PHPMailer Configuration
I'm having problem with PHPMailer configuration, can some one help me to do that?
1 de outubro de 2023
Opinião espontânea
Bad support
As far as I have experienced, this hosting company does not offer reliable support. They don't respond to issues when reported.
Their presence is never seen neither on Facebook support, web support, whatsapp support.
I wouldn't recommend Lytehosting.com to anyone who is looking for a serious minded hosting company.
28 de setembro de 2023
Opinião espontânea
Resposta da LyteHosting LLC
We sincerely apologize for the inconvenience you've encountered, and we appreciate your feedback. Your experience does not align with our commitment to providing reliable support. We take this seriously and would like to investigate and address your concerns promptly.
Please reach out to our support team directly with the specific issues you've faced, and we'll work diligently to resolve them. We value your input and are dedicated to improving our services.
Thank you for bringing this to our attention.
They have reliable support team
22 de setembro de 2023
Opinião espontânea
Resposta da LyteHosting LLC
Thank you!
Excellent delivery and hoping your…
Excellent delivery and hoping your modus of customer relationship never swindles. Great work lytehost👍
17 de setembro de 2023
Opinião espontânea
Best in customer service
Best in customer service. Easy and reliable hosting and domain service.
15 de setembro de 2023
Opinião espontânea
Resposta da LyteHosting LLC
Thank you for your wonderful feedback! We're delighted to hear that you find our customer service the best and our hosting and domain services easy and reliable. Your satisfaction is our priority, and we appreciate your positive endorsement.
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