Regarding refund
When I had an issue with a refund the support team quickly sorted it for me. Good customer service
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
When I had an issue with a refund the support team quickly sorted it for me. Good customer service
Received my swimsuit promptly
Customer service was fantastic
Swimsuit very good quality
Refund was dealt with efficiently and quickly
Wouldn’t hesitate to buy from you again
Very happy with the service. Offered a refund immediately. Will use again
I sent an email message to the Rosyday address regarding the reurn of my order but I never received a reply. However, I then wrote to a different email address, as advised by previous customers in the reviews of this company and received a reply very quickly. I was offered a 50% refund which I accepted and I did not need to return my order in the post. I was satisfied with this outcome and received the refund in my account within 3 days.
Although I was very disappointed with the garments in question. I have found customer service to be very good
I have been to expect a 58’% refund.
I have accepted that and will donate the tops to a charity.
I’d vowed to never order from Facebook again after previously receiving an item nothing like the one chosen and the “company” ignoring my requests for refund / exchange. However, as I really liked the sweater from Rosyday I took the gamble and honestly cannot fault their customer service. Unfortunately the item had a dropped stitch resulting in Rosyday providing me with a full refund without any issues which was truly appreciated. Excellent customer service.
To be honest there was a problem with my order , but bthe response was fantastic & resolved to my complete satisfaction
Thank you
The company has been brilliant to deal with and resolved a minor problem with a more than satisfactory outcome.
I was very impressed with how Rosyday handled my purchase. Unfortunately the item I bought was no good for me and they didn’t hesitate in dealing with the return and Infact refunded me immediately and due to various reasons let me keep the item as well. Good service.
I gave them a 1 start before as the service
wasn't very good to start with.. I have to say customer "rnchan029"service did what they said found my order and it got delivered. That's why the 4* lots of hick ups to start with.
The items I bought were a poor fit for me However Kaus was very helpful in keeping in touch via email and provided me with a full refund. Thankyou! 😊
The items I bought did not fit but Kaus was very helpful and arranged a refund. Thank you.
I had a query about my order so I had to contact Customer Services- who sorted it out with a very thorough and positive outcome. Kaus kept in touch and I’m a very happy customer.
Instant response to email requesting a refund advising me to take a photo of the garment. As soon as I sent the photo they agreed a refund and processed it.
They advised me to keep the tee shirt. However I would have preferred to return it to them as it is of no use to me. I thought it was cotton but it’s polyester.
Excellent service and response rate.
Lovely dresses, just too small, but very good customer service and communication when dealing with a refund, which I received back quite quickly. Thank you
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.