We have had a working relationship with Machinio for over 5 years listing our machines on their site worldwide and have been very pleased with our service. Our Account Manager has always been prompt t... Ver mais
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Leia as opiniões dos outros
Headline: Stay away from Machinio—they will hold your business data hostage I highly recommend avoiding Machinio if you are looking for a database host or advertising platform. They are easily one... Ver mais
Machinio made it happen…we have been using the site for years as Buyers but this is the first time we tried the site as a Seller. Within 60 days we sold our conveyor 2,000 miles away exceeding our e... Ver mais
Machinio really brings in extra high-quality traffic to our platform. The visitors coming through are clearly more relevant and tend to know what they’re looking for, which shows in their engagement a... Ver mais
Informações sobre a empresa
Escrito pela empresa
Machinio is a global platform for buying and selling machinery and equipment. We’re experts at using technology to connect buyers and sellers and facilitating transactions. Thousands of dealers and suppliers trust us to market and sell their equipment. We do this by introducing them to millions of new buyers each year.
Informações de contacto
190 S LaSalle #560, 60603, Chicago, Estados Unidos da América
- +1 (877) 329-2775
- feedback@machinio.com
- machinio.com
4,4
Excelente
115 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick to follow-up our questions
Quick to follow-up our questions. Honest reply. Great communication with our contact person (she gets the 5 star rating :) )
9 de abril de 2025
We have been Machinio clients for a…
We have been Machinio clients for a number of years and highly recommend them. It is an excellent sales platform that offers fast support and individual, expert account management.
20 de março de 2025
Great service and support
It is a great platform to sell your machines and the support from machinio is very good. If there are any questions, they are dealt with very quickly.
21 de março de 2025
Gute Kommunikation
Zufrieden! Die Website wurde professionell umgesetzt, und Probleme werden schnell versucht zu lösen. Besonders schätzen wir die gute Kommunikation – Anfragen werden zügig beantwortet, und auf unsere Wünsche wird stets best möglich versucht eingegangen. Klare Empfehlung!
20 de março de 2025
A very good platform to sell our machinery.
A very good platform for machine manufacturers to find interested customers and then successfully do business.
20 de março de 2025
Con artist that will sell you nothing
I did a reservation for 4 pieces of equipment for a 1 month add. I only used 1 as I sold the rest localy. They still changed me for 3 counts of nothing then tried to auto renew all 4 a month later without authorization.
I also never received a single piece of communication on the one piece I did list.
13 de março de 2025
Opinião espontânea
Not real people
Someone from this company copy/pasted my entire dealership inventory to their site. I cannot get a single phone call or email answered to find out why they are doing this. I cant imagine it is out of the goodness of their hearts. Nobody asked if I would like them to post my stuff. Why is a heavy machine company posting pictures off of RV dealers websites????
9 de abril de 2024
Opinião espontânea
Sollecito nuovamente un intervento…
Sollecito nuovamente un intervento risolutivo per il problema riscontrato sul crm ma niente da fare.
Soldi buttati.
In risposta alla vostra mail vi comunico che sono state fatte tutte le modifiche da voi indicate ed il problema persiste.
Per quanto riguarda la call con il vostro responsabile tecnico( ne avremo avute circa una decina ormai) , normalmente tra aziende si concorda un orario e non che telefona quando ha tempo lui.
Rimango in attesa
12 de fevereiro de 2024
Opinião espontânea
Resposta da Machinio.com
Gentile Cliente,
La ringraziamo per il feedback.
Il nostro team ha seguito tutti gli step necessari alla risoluzione del suo caso. Tuttavia, è stato appurato che la fonte del problema non è riconducibile a Machinio, ed è quindi necessario contattare il suo fornitore per risolvere concretamente la questione. Il nostro account manager ha provato a mettersi in contatto con lei diverse volte, senza però ricevere risposta. Le ha quindi inviato tali informazioni via email in data 7 febbraio.
Rimaniamo a completa disposizione per aiutarla a risolvere il problema il prima possibile.
---
Dear Customer,
Thank you for your feedback.
Our team has followed all the necessary steps to resolve your case. However, we have ascertained that the source of the problem is not Machinio, and it is therefore necessary to contact your supplier to resolve the issue. Our account manager tried to get in touch with you several times, but received no reply. He therefore sent you this information by email on February 7th.
We remain at your disposal to help you solve the problem as soon as possible.
Thank you,
Machinio
Do you own research first!
Customer service was good, had good experience with my interactions. The actual service was worthless, waste of time and money. My own outlets out performed Machinio 100-1. Do your own research if you think your inventory may do well on here, don't make the mistake I made. You would likely do better running facebook ads or just listing on eBay. I as assured my machinery was a perfect match for them but produced one valid phonecall in 3 months.. And the customer clicked on that by mistake..
21 de julho de 2023
Opinião espontânea
Resposta da Machinio.com
Hi,
We're sorry to hear that the service did not meet your expectations. We understand the frustration that can come from investing in a service that doesn't yield the desired results. Your feedback is invaluable to us as we continuously strive to improve our platform and services.
Please note that every business is unique, and what works for one may not work for another. While Machinio has proven successful for thousands of sellers, we acknowledge that it may not be the right fit for everyone and all products.
Best,
Machinio
Machinio System und Webseite wurden mir…
Machinio System und Webseite wurden mir verkauft mit dem Schwerpunkt auf sehr gute Präsenz der Listings in Suchmaschinen und Steigerung der Anzahl der Anfragen. Beides ist nicht eingetroffen: die Webseite hätte man im Hinblick auf SEO mit jedem beliebigen Generator erstellen können. Es erfolgt von Seiten Machinios nicht die geringste Qualitätskontrolle und selbst auf Nachfragen erhält man nichtssagende Mails ohne weitere Optimierung oder auch nur Hinweise dazu. Eigenhändig kann man an der erstellten Webseite quasi nichts ändern, da der Webseiten-Editor völlig unverständlich ist. Das Back-End des Machinio-CRM Systems bietet ebenfalls wenig Komfort und ist nicht anpassbar. Fazit: für mehr als 4000,- Euro im Jahr erhält man ein System, das nicht individuell anzupassen ist, die Bedienung ist eher was für Nerds. Glücklicherweise habe ich diesem Unternehmen nicht unsere Hauptdomain zur Verfügung gestellt, da ansonsten unsere Präsenz in den Suchmaschinen komplett abgestürzt wäre.
27 de julho de 2023
Opinião espontânea
I listed on this site and got zero…
I listed on this site and got zero calls and not sure how many looks. Listed on Ebay and got 171 looks and sold there in two weeks.
This was the right place to sell my $15K lift. I can not recommend Machinio at all, cant even get proper billing info from them. There website site has NO website help line to call either.
I tried to send myself a email like I was a customer and it took two day to get. Just wanted to make sure my link was correct
You can say all you want but charged me for two months without one lead.... You dont even have your phone number listed on your website. If your so excellent, then return my fees paid?
19 de junho de 2023
Opinião espontânea
Resposta da Machinio.com
Thank you for bringing your concerns to our attention. At Machinio, we strive to provide an excellent experience for our clients and we regret that we fell short of your expectations. We take all feedback seriously and are committed to continuing to improve our service.
To better understand your specific situation, we kindly request that you reach out to our dedicated customer support team. They can be contacted by phone at 1-877-329-2775 or through the contact form on our website.
We value your business and aim to rectify the situation to your satisfaction. We appreciate your understanding and willingness to work with us.
Best regards,
The Machinio Team
Very good platform
Very good platform - able to optimize the site content on weekly basis. It appears to be visible worldwide.
19 de julho de 2021
Opinião espontânea
Resposta da Machinio.com
Dear Hristo, thanks for your review! Great that you are satisfied with our international exposure and updates. Best regards, your Machinio-team
Gute Plattform
Gute Plattform, normale Preise, qualitativ gute Anfragen!
17 de julho de 2021
Opinião espontânea
Resposta da Machinio.com
Danke für Ihr Feedback! Es freut uns dass sie zufrienden sind mit unseren Anfragen. Mit freundlichen Grüßen, Ihr Machinio-Team
Machinio est un très bonne plateforme…
Machinio est un très bonne plateforme pour la vente de nos machines. De plus je suis suivie par Julien qui est très consciencieux dans son travail.
1 de julho de 2021
Opinião espontânea
Resposta da Machinio.com
Merci pour votre commentaire ! Nous sommes heureux d'apprendre que vous êtes satisfait de notre service. Meilleures salutations, votre équipe Machinio
State of the art web platform to find…
State of the art web platform to find second hand machines in all industrial sectors
1 de julho de 2021
Opinião espontânea
Resposta da Machinio.com
Dear Julien, thanks for your positive review! Good to see that you can easily find used machinery on Machinio. Best regards, Machinio-team
Günstig und Erfolgreich
Ich habe meine Maschinen hier zum Verkauf eingestellt weil der Preis günstig ist und bei einer Google Suche oben stehen. Von meiner Zielgruppe (USA / Canada / Europa) bekomme ich zahlreiche Anfragen.
Bei Fragen erhalte ich eine schnelle und kompetente Antwort.
30 de junho de 2021
Opinião espontânea
Resposta da Machinio.com
Danke für Ihr Feedback! Es freut uns dass sie zufrienden sind mit unseren Anfragen. Mit freundlichen Grüßen, Ihr Machinio-Team
Great custumer service with Julien
25 de junho de 2021
Opinião espontânea
Resposta da Machinio.com
Thanks for your review! Good to hear that you like our service. Best regards, your Machinio-team
GOOD SERVICE
23 de junho de 2021
Resposta da Machinio.com
Dear Claude, thanks for your review! Best regards, your Machinio-Team
everything perfect
16 de junho de 2021
Resposta da Machinio.com
Dear Lucie, thanks for your positive review! Best regards, your Machinio-Team
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