The pyjamas I order were beautiful, great quality and very well made. My order arrived well within time and I found the prices on the website very reasonable. I can't wait for the next "little persons... Ver mais
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Received personalised in the night garden birthday pyjamas for my 2 year old daughter. Arrived in time packaged well and were perfect. Thank you so much!
Absolutely delighted with my purchase. Ordered pyjamas for my daughters birthday, the print is really bright and the pyjamas so soft. Much better than I expected and really great value for money. I ha... Ver mais
This company is ridiculous, I ordered a customised t-shirt for my son's 5th birthday on July 21st, to be delivered by August 3rd, the t-shirt still has not arrived! The customer service do not even wa... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My niece LOVED her pyjamas
My niece LOVED her pyjamas. Highly recommend and will definitely buy from here again.
Don’t order from this company.
Save yourself the disappointment. I ordered a Thomas the tank engine water bottle for my son. I Ordered on 01/07/25 with an estimated dispatch of 04/07/25-08/07/25 while I appreciate this is an estimate there was no correspondence at all other than the order received confirmation. I chased the order on 13th July as I had still not heard anything and received a slightly patronising response about estimated dispatch and that it was a slightly delayed processing time. On 27th July still nothing so I sent another message and I am yet to receive a response. I would say this is more than a slightly delayed processing time when it’s 3 weeks past the estimate and the customer service/response is poor.

Resposta da Made Personally
Birthday pjs
Ordered a set of birthday pjs for my daughters birthday when they arrived I opened the parcel enough to check the personalisation which was correct. Opened the parcel 3weeks later for her birthday to find an error on the lettering ('When I wake up up I will be'). Emailed to be told that i ordered the error (1 photo had the error on in the website out of 3 and i ordered based on the initial image) and was out of the return window. Pretty appalling in my opinion when it was a mistake on their end. Also found the email response very unapologetic considering it was a mistake made by them.
Following my order I was asked for a review of the item, I reviewed it after I found the error and funnily enough the negative review doesn't appear on their website!

Resposta da Made Personally
Product not received
I ordered a personalised water bottle for a child’s birthday present on 29/6/25. Estimated dispatch was between 2/7/25-4/7/25. It is now 25/7/25 and the water bottle still hasn’t arrived and the child’s birthday has been and gone. I would not rate this company for speed or working towards their estimated dispatch dates.

Resposta da Made Personally
Such lovely pjs
Such lovely pjs , love them so much son will be a happy boy come his birthday the material and design is perfect just what I was after
Great quality highly recommend this…
Great quality highly recommend this site my grandson loves his birthday T-shirt
Perfect! Definitely recommend!
I’ve been shopping around for the perfect personalised Mickey Mouse (1st birthday) pyjamas for my nearly 1 year old. I was dubious as some of the Mickey Mouse’s don’t look identical to the real one on some websites.
However, I am so happy with my purchase I received from this business.
The Mickey Mouse and writing on them is perfect and the quality of the pyjamas is really nice.
Highly recommend, I will definitely be ordering from here again!
Thank you x
Top customer service
Ordered a personalised tshirt for my granddaughter's birthday, unfortunately the Royal Mail managed to lose it but Made Personally were brilliant and really went the extra mile to produce a replacement and get it in the post so it arrived on time. It was that real personal touch and concern for their customers that makes Made Personally stand out. Fantastic customer service, I was really impressed.
Outstanding customer service and fab product
Brilliant options on the website. Followed by some outstanding customer service. I was convinced my little girls personalised items wouldn't arrive in time and they arrived and looked absolutely amazing! We will have one very happy 3 year old, and a very chuffed mum!
Thank you so much for the brilliant customer service, communication was amazing and they went out their way to help me. Thank you for making our little girls birthday very special!
Quality garment & excellent service
The Taylor Swift t-shirt that I ordered for my granddaughter’s birthday which arrived today is of very good quality fabric and the design is beautiful. The owner went above and beyond to ensure I received it on time as I had made a mistake with the time frame.This is going to be loved by the birthday girl. Would be happy to purchase again from this seller.
Broken product, ignored by customer services
We bought 2 personalised water bottles recently, one unicorn and one Thomas the Tank. Our daughter’s bottle broke very soon after purchase with part of the plastic detaching from the closing mechanism around the straw meaning my daughter can no longer take it to preschool as it doesn’t close and leaks everywhere. She loved the bottle and is very upset that she can’t use it. We paid good money for the bottles and have emailed twice just to be totally ignored by the company. Not even an acknowledgment of the emails. Very disappointing, would never use this company again and unfortunately can not recommend to others.

Resposta da Made Personally
Personalised birthday t-shirt
I am so, so pleased with the personalised birthday t-shirt that I bought for my son from MadePersonally. The design was lovely and the quality of the product was great! The turnaround time was surprisingly quick too. Thanks so much for such a special birthday gift. I will definitely order from you again.
Exited Grandson…
The pyjamas ordered were of excellent quality, the material was lovely and soft . The picture and personalised message was done extremely well very clear.
The package arrived in good time with no problems.
My grandson was very excited and pleased with them.
I will be ordering again from Made Personally.
Gorgeous personalised t.shirt
Ordered the hey gabby t.shirt for my granddaughter. thrilled to bits with it. Great quality and personalisation. Highly recommended will definitely use in the future :)
Misleading information
I see some reviews of personalised items being received the next day or within days.. not the case here! I ordered a personalised item 6th June and told ‘rest assured’ it was ready for print and dispatch on the 13th June and I’d receive a tracking email with Royal Mail.. 2 weeks later nothing at all no email no confirmation no order.. made contact again to be told it was ready print and dispatch AGAIN but I can have a refund? How can you refund a personalised item that’s ready for print and how can you mislead saying it was ready 2 weeks ago when it clearly wasn’t.. the one star is due to very misleading information on website - I get estimate dispatch dates can be few days give or take but I ordered this for delivery by 27th June for birthday present which the ‘estimate’ information provided should have been here by now and id ordered well within time limits..

Resposta da Made Personally
I am blown away with the service I have…
I am blown away with the service I have just received. Yesterday morning I placed an order for a Taylor Swift T-shirt that my daughter had last minute added it to her birthday list. 24 hrs later the T-shirt is on my doorstep. Amazing service and the T-shirt is perfect - great quality and fit. So pleased and will definitely use this company again. Thank you so much!
Quick response
Just received a quick response so hopefully get my mug soon

Resposta da Made Personally
First class service
First class service. Prompt replies and fantastic quality products. Would highly recommend.
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