The pyjamas I order were beautiful, great quality and very well made. My order arrived well within time and I found the prices on the website very reasonable. I can't wait for the next "little persons... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Received personalised in the night garden birthday pyjamas for my 2 year old daughter. Arrived in time packaged well and were perfect. Thank you so much!
Absolutely delighted with my purchase. Ordered pyjamas for my daughters birthday, the print is really bright and the pyjamas so soft. Much better than I expected and really great value for money. I ha... Ver mais
This company is ridiculous, I ordered a customised t-shirt for my son's 5th birthday on July 21st, to be delivered by August 3rd, the t-shirt still has not arrived! The customer service do not even wa... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazingly made hoodies
The hoodies I ordered are amazing and even with a slight blip with Royal Mail Owner was always available to check tracking and update me when she could :)
Thank you so much for such a great item 🥰
A happy mummy melon and the whole cocomelon crew
Thank you for the beautiful Tshirts. You lightened our day and made it memorable. Next time I need personalised Tshirts i wouldn’t think twice to contact you.
Brilliant company
Brilliant company! my sons 1st birthday pjs are perfect and exactly what we wanted!
Would 100% use them again!
Thank you ☺️
Taylor Swift t-shirts
Daughter and granddaughter delighted with their t-shirts. Good quality and good sizing.
Prompt delivery
Amazing product for an amazing experience
Easy to personalise, great seller communication, fabulous quality hoodies which made our holiday extra special!
Fantastic gift for my granddaughter
Fantastic gift for my granddaughter, excellent product,well designed,highly recommended.well packaged
Fast and reliable delivery of a quality…
Fast and reliable delivery of a quality product purchased as a gift. Would recommend this company without hesitation.
Never came
Placed order on 2nd Dec and was due to come for my son’s 5th birthday as his personalised outfit.
Replied to one message - but read and ignored messages asking when the item would come on 13th and 14th.
If they’re struggling to keep up work orders at this time, it’s best practice and just decent to say so and apologise.
The item never made it to us, and is no longer useful as birthday passed, so I’ve messaged again today to ask for a refund. I’m hoping they will be professional enough a company to do the right thing and issue this.
Waited over a month for order and still haven’t received it.
UPDATE!
I have added an additional star for the fact that the item has been delivered in time for Christmas despite my concerns. Seller also got back in touch to apologise for the delay in response. Happy with the item once it came.
I placed an order on 12th November, well in advance, as it was meant to be a Christmas gift. The estimated dispatch date in the confirmation email was between 18th-21st November, which I thought was reasonable. However, after hearing nothing, I chased the order on 4th December.
The seller responded quickly, explaining there were delays with their supplier and that they hoped the order would be dispatched early the following week. On 11th December, I received an email stating the order had been dispatched to Royal Mail. However, the tracking information shows that Royal Mail hasn’t received the package, and today is 18th December.
I’ve reached out to the seller yesterday asking for proof of delivery to Royal Mail so I can try to chase them myself, but I haven’t received any reply. At this point, it’s highly unlikely the item will arrive before Christmas, leaving me scrambling for a replacement.
This entire process has been frustrating. I understand that delays happen, but proactive updates would have gone a long way.
I had high hopes with this company as…
I had high hopes with this company as the website looks great.
I ordered 3 personalised hoodies which should have been dispatched nearly two weeks ago, they never got delivered.
iv been emailing them for over a week and had no reply, so it’s clear they are just ignoring me.
Very annoyed with this company! I can’t issue a refund as it states a refund can only be made after 24 hours of ordering.

Resposta da Made Personally
Ordered two gifts that was personalised…
Ordered two gifts that was personalised amazing.
From placing the order to communication to the delivery was very professional and first class.
Will be back for more in 2025.
Great business. Thank you
High end quality and perfect fit.
The quality of the personalised pyjamas and personalised hoodies is better than I expected as I’m always nervous when ordering items like this. For seasonal goods I would recommend getting your order in as early as possible as I did encounter a slight delay from expected shipping dates to actual. But items still arrived in time for when needed.
Highly recommend and will be a returning customer.
Great pyjamas
Great pyjamas, accurate description online and personalised as I'd asked. I followed up with a contact form as Royal Mail hadn't delivered and they responded straight away and confirmed they had been dispatched. Think my 1 year old nephew will love them!
Personalised Lapland Magical Trip…
Personalised Lapland Magical Trip Family Hoodies | Lapland Crew Matching Family Hoodies
Rating: 5 star(s)
Comment: Thank you so so much for making these jumpers for me and for rushing the order through too.
My granddaughter was going to Lapland and this was the perfect gift for the family.
They are quality hoodies but not too thick. The personalisation was exquisite.
I will definitely recommend your business to everyone and will definitely be using you again in the future.
Once again, thank you! 👍☺️
Personalised Paddington Wake Up Pyjamas
Personalised Paddington Wake Up Pyjamas
Rating: 5 star(s)
Comment: Lovely PJS ,good quality , and good customer service. Very happy with my purchase .
Ordered these pjs for my niece
Ordered these pjs for my niece , was very happy with them , the material is lovely & i am so pleased with the fact they have put her name on them , she is going to be one happy little girl on Christmas morning .. I would highly recommend Made Personally 5⭐️
Taylor Swift Pyjamas
Just received order on the 30th November. The pyjamas are excellent quality and the print details are spot on.
My grandaughter will be so excited on Christmas day with her Taylor Swift Pyjamas.
Great customer service. Keep up the great work.Will order again
Absolutely awful customer service
Absolutely awful customer service. I orderd Pjs on 7th November and estimated delivery was 13th-18th. I emailed days passed this time to be told sorry haven't processed it, it will be a little bit over. Well couldn't you of emailed to tell me?! Just left me to contact yous. I bought them 7th to be here before 26th. Did email and WhatsApp them demanding a refund. They posted them out the next day probably sh1ting themselves. Still not happy with how it was handled. Don't trust random sites on google & pjs aren't the best. No email to say they was behind, just left me hanging until I messaged. *TAKEN 16 DAYS FROM WHEN I PAYED TO ACTUALLY RECEIVE THEM*

Resposta da Made Personally
Absolutely loved my daughters lilo and…
Absolutely loved my daughters lilo and stitch birthday pjs and her personalised water bottle and so did my daughter when she see them she was so happy and could not wait to put them on.
Thank you so much.
I also was in contact with the seller who was really lovely and so helpful as I was worried my order would not come on time and she was so lovely she kept in contact and updated me through out even after checking if they was received.
Thank you so much :)
My son is going to love his pajamas :)…
My son is going to love his pajamas :) Thankyou xxxxx
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.





