Mafson Limited Opiniões 

226
•
TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered and paid extra for express delivery, stated as 1-2 business days. Tens of unanswered phone calls and an ignored email to chase - 12 days later I still have not received my order. Edit,... Ver mais

Classificada 1 em 5 estrelas

Dreadful. I have not received my order. I have sent emails requesting an update with no response. An attempted delivery which was a lie from Hermes delivery service. I am going to request a refund as... Ver mais

Classificada 1 em 5 estrelas

called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Ver mais

Informações sobre a empresa

  1. Fornecedor de produtos de borracha

Escrito pela empresa

Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

226 opiniões

5 estrelas
4 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 89% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(226)

67 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Staying warm without added gas costs

With the increasing cost of Gas & Electricity, I have decided to try a different method of staying warm during the winter months. I purchased this for my partner and she is absolutely delighted with the product, so much so that I will purchase a mans version for myself although I have tried hers on and it fits me perfectly so I will probably buy one for myself.

17 de setembro de 2022
Classificada 5 em 5 estrelas

Customer Service

My review is on the excellent Customer Service I received from Mafson. The product I ordered was out of stock, although the website said it wasn’t, and I was contacted the next day with an upgrade for the same price. The item was delivered the next day too at no additional cost. Fantastic service and very grateful. Thank you.

21 de agosto de 2022
Classificada 5 em 5 estrelas

Excellent quality

We needed some anti-slip mats for our father's flat to help keep him safe. Mafson had the best selection of sizes and colours. The mats arrived quickly and as described. We've even ordered another.

1 de agosto de 2022
Classificada 4 em 5 estrelas

My order did not arrive and when I…

My order did not arrive and when I asked why I was told the delivery company had delivered it and was sent a photo of my package inside the building.

On closer inspection, I realised that the internal door my package was sitting in front was a colour and design that we don't have anywhere in our building. It was also delivered at nearly 10pm.

The supplier said he would try and find out where the courier had delivered it to. When I contacted him the following day (it was a Friday) he said that he was sending out another item to us. I explained that we were in a small office and our opening hours M - F were 08:30 - 17:30 and we were closed Sat - Sunday, so if they tried to deliver after closing or at the weekend, there would be nobody available to receive it.

The package arrived the following Monday at 10:45. And the supplier apologised profusely.

Thank you for sorting this problem out so quickly and without any hassle to myself.

26 de julho de 2022
Classificada 5 em 5 estrelas

They were absolutely brilliant

They were absolutely brilliant. The doors are lovely, the lead time from order to deliver was great ( given that they were custom made to size), one of the doors arrived with a defect possibly from transport and they have promptly changed it without any extra cost. I am a very happy customer and would definitely recommend without hesitation.

5 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very positive experience with Mafson.

We needed nosing for our staircase and our builder made us aware of the company Mafson. we went on their site and in no time found what we were looking for. quick and efficient service with speedy delivery. Extensive choice of products for our search.Definitely come back to their site and recommend them. Thank you allan. JH of West Ealing.

16 de junho de 2022

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