Ordered and paid extra for express delivery, stated as 1-2 business days. Tens of unanswered phone calls and an ignored email to chase - 12 days later I still have not received my order. Edit,... Ver mais
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Leia as opiniões dos outros
Dreadful. I have not received my order. I have sent emails requesting an update with no response. An attempted delivery which was a lie from Hermes delivery service. I am going to request a refund as... Ver mais
called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Ver mais
A empresa respondeu
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Ver mais
Informações sobre a empresa
Escrito pela empresa
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Informações de contacto
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Reino Unido
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
2,3
Mau
226 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 89% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Pleasant experience ordering from Mafson
Had a good experience when ordering from Mafson. I've had to amend my order and get an entirely different product so I had to make a new order. Got the refund for the first order after a few days and the products from the 2nd order delivered on time.
9 de janeiro de 2023
Very good service
Product dispatched quickly and very well protected with packaging
12 de janeiro de 2023
Excellent company to deal with
Excellent company to deal with. One item we ordered was delayed due to supplier issues, we were notified straight away via email. Will definitely order again
4 de janeiro de 2023
Resent correct item immediately when…
Resent correct item immediately when they realised it was the wrong size initially delivered. Thank you!
5 de janeiro de 2023
Resposta da Mafson Limited
We try our best to satisfy our customers.
Great customer support
Very helpful after I made a mistake placing order with no house number 😅
12 de janeiro de 2023
Products arrive on time great quality
Products arrive on time great quality. gonna order again definately.
14 de dezembro de 2022
Opinião espontânea
I received my item on time I m really…
I received my item on time I m really satisfied
10 de dezembro de 2022
Opinião espontânea
I paid extra for express delivery and 1…
I paid extra for express delivery and 1 week later i still haven't received anything, having been told i would receive it 2 days ago
9 de dezembro de 2022
Resposta da Mafson Limited
We really apologize for the inconvenience. As the package left us it's all up to courier then. We can only track them and push them for delivery in time.
Product arrived quickly and looks great…
Product arrived quickly and looks great although have yet to fit it
3 de dezembro de 2022
Resposta da Mafson Limited
Appreciated for your feedback.
What more could you ask for...
We were looking for a long Threshold bar and found Mafson had just the thing. I wanted a narrower width however after a phone call that was fine with them. It arrived the next day. So, brilliant friendly service. What more could you ask for.
18 de novembro de 2022
Opinião espontânea
Resposta da Mafson Limited
Thank you for the feedback.
Excellent customer service.
Excellent customer service.
Allan was very helpful to get my order sorted. Will definitely recommend it.
16 de novembro de 2022
Opinião espontânea
Resposta da Mafson Limited
Thank you for your kind words. Appreciate your feedback.
No delivery communication
No delivery communication. £10 for and over a week and still not arrived. Avoid this company if you seek quick efficient service.
9 de novembro de 2022
Resposta da Mafson Limited
Thank you for the feedback.
Faster than expected delivery great…
Faster than expected delivery great quality underlay for a great price
Very good service
26 de outubro de 2022
The paint can in a box wrapped in a…
The paint can in a box wrapped in a bag, the paint had spilt all over the bag.
10 de outubro de 2022
Fabulous prompt service
Fabulous prompt service, securely packaged. Just what we needed to finish the flooring, superb door bars. Thoroughly recommend!
7 de outubro de 2022
I ordered for 13 pcs of anti-slip for…
I ordered for 13 pcs of anti-slip for stair case and you sent only 6. I have called and I haven’t got any tangible reason for this your behaviour. I am still waiting for the remaining 7 pcs.
6 de outubro de 2022
Internal door threshold plate
Product delivered next day and packaged well. Would definitely use this supplier again
5 de outubro de 2022
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