Ordered and paid extra for express delivery, stated as 1-2 business days. Tens of unanswered phone calls and an ignored email to chase - 12 days later I still have not received my order. Edit,... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Dreadful. I have not received my order. I have sent emails requesting an update with no response. An attempted delivery which was a lie from Hermes delivery service. I am going to request a refund as... Ver mais
called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Ver mais
A empresa respondeu
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Ver mais
Informações sobre a empresa
Escrito pela empresa
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Informações de contacto
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Reino Unido
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
2,3
Mau
226 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 89% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Happy with my order
Great experience overall. Reliable service and hassle free. Would definitely recommend.
10 de dezembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We truly appreciate your review. It’s wonderful to hear that you’re happy with our service. Thank you for taking the time to share your experience
I would not recommend using them based…
I would not recommend using them based on my experience.
2 de dezembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Resposta da Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
5 out of 5
5 out of 5. Delivery was really swift. Highly recommend.
1 de dezembro de 2025
Opinião espontânea
Resposta da Mafson Limited
Thank you for your review
Resposta da Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
whats going on where is my order
whats going on where is my order. and why arent you guys replying and receiving my calls.
8 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Excellent customer service
Excellent customer service. Very quick response time to emails.
26 de novembro de 2025
Resposta da Mafson Limited
Dear Sam,
Thank you for your review
i placed an order on 2 November and…
i placed an order on 2 November and never received a confirmation email. i tried calling several times and nobody picks up. i have also sent emails and havent had any reply. i have no idea whats happening with my order
2 de dezembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Where is my order
Where is my order? One month has passed, I havent received it and no one is answering my calls.
2 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Poor service
26 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Nothing about my experience felt…
Nothing about my experience felt smooth, and i left felling let down..
13 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We’ve requested further details to look into this matter, but unfortunately no information has been provided by yourself. Without an order number or any identifying details, we’re unable to verify this experience or take action.
At this time, we have no record of any transaction or interaction that matches the details in this review. which suggests this review is not relate to a genuine customer experience.
Perfect quality in time delivery
Perfect quality in time delivery
7 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
Thank you Kasim for your review.
poor quality
24 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We cannot locate an order for you, but we’re happy to help if you contact us with your details]. We want to ensure every genuine customer receives the right support.
My experience with Mafson felt slow and…
My experience with Mafson felt slow and unhelpful, so i wouldnt shop there again.
21 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We always aim for great service and take all feedback seriously. However, we’re unable to verify your experience with us. In terms of order placed or any communcation so this review is considered as fake.
Worst online shopping experience i hve…
Worst online shopping experience i hve had in a long time.
20 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We value all feedback, but we cannot find any record of you as a customer or any interaction that matches your review. Our team has reviewed our system thoroughly, and there is no order, service request, or communication connected to your name or the details you provided.
Because of this, we believe your review may not be related to our business and it's a fake review.
Good quality products and quick…
Good quality products and quick delivery as always.
1 de novembro de 2025
Resposta da Mafson Limited
Thank you for your review.
just good...
19 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
Many thanks for your review
poor quality
12 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
We value all feedback, but we cannot find any record of you as a customer or any interaction that matches your review. Our team has reviewed our system thoroughly, and there is no order, service request, or communication connected to your name or the details you provided.
Because of this, we believe your review may not be related to our business and it's a fake review.
worst service ever
13 de novembro de 2025
Opinião espontânea
Resposta da Mafson Limited
Thank you for your review. After checking our records carefully, we are unable to identify you as a customer, nor do we have any record of an order, inquiry, or service that matches the details in your comment.
We take authenticity very seriously, and your review does not appear to reflect a genuine experience with our business and is fake.
Very nice and smooth experience
Very nice and smooth experience, had few questions about an item customer support team was very efficient and helpful. Thanks alot
1 de novembro de 2025
Resposta da Mafson Limited
We truly appreciate your 5-star rating. Thank you for taking the time to share your positive experience. Please don’t hesitate to reach out if we can assist you again.
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