The support team is excellent, always responsive, knowledgeable, and willing to go the extra mile to solve issues quickly. Their assistance has been key in keeping our projects running smoothly. The p... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We’ve been using Magezon Page Builder for over five years, and it remains an important part of our workflow. The biggest benefit has been the significant reduction in page-building time, allowing... Ver mais
A empresa respondeu
We have been using their Page builder module for more than 2 years with NO errors/issues at all. We recently got the Blue form plugin for our marketing needs, the module didn't work right off the b... Ver mais
A empresa respondeu
Magezon has a couple of great extension and I would say they are very close to 5 stars some of their extensions just has a few small things that need updating but nothing major. I have been using seve... Ver mais
Informações sobre a empresa
Escrito pela empresa
Magezon guarantees you quality and trusted Magento extensions as well as best support. All you need to do is deal with waiting orders from customers.
Informações de contacto
Vietname
- magezon.com
4,6
Excelente
156 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great support
Great support. They quickly resolve my issue. Thank You.
29 de outubro de 2025
Opinião espontânea
Resposta da Magezon
Hi AcmeTech !
Thank you so much for your kind words!
We’re delighted to know that our support team could quickly assist you and help pinpoint the server issue. Feedback like yours encourages us to continue delivering the best service possible.
If there’s ever anything else you need, please feel free to reach out.
Thanks again for choosing Magezon!
We have had a great experience with…
We have had a great experience with Magezon. We use Page Builder because it is so easy to work with. It is also important to have fast support, and Magezon did not disappoint us in this case either.
13 de outubro de 2025
Opinião espontânea
Very good support.
9 de outubro de 2025
Opinião espontânea
Resposta da Magezon
Hi,
Thank you for your kind words! We’re glad to hear that you had a positive experience with our support team. Your feedback means a lot to us and motivates us to keep improving.
If you need any further assistance or have suggestions for us, feel free to reach out anytime — we’re always happy to help!
We've used several of Magezon's modules…
We've used several of Magezon's modules over the years and all have worked flawlessly. What's more is
that whenever they haven't (always due to "pilot error") they've super responsive and helpful with support. Additionally, a few times when we've needed customization they were quick to jump in and help. Support IS Awesome!!!
8 de outubro de 2025
Opinião espontânea
Resposta da Magezon
Hi ,
Thank you so much for your kind words! We’re thrilled to hear that our modules and support have consistently met your expectations over the years. It means a lot to us that you recognize our team’s efforts in both support and custom work.
Your feedback motivates us to keep improving and providing the best experience for our customers. We look forward to continuing to support your projects and helping you achieve even more with Magezon’s tools.
Thanks again for taking the time to share your experience!
I am satisfied with the work
I am satisfied with the work. Thank you, John.
8 de outubro de 2025
Opinião espontânea
Resposta da Magezon
Hi ,
Thank you for sharing your feedback! We’re glad to hear that you’re satisfied with the work, and I’ll be sure to pass along your kind words to John.
If you need any further assistance or have additional requests in the future, please don’t hesitate to reach out — we’re always happy to help!
Great modules and quick response on…
Great modules and quick response on support tickets.
1 de setembro de 2025
Opinião espontânea
Resposta da Magezon
We really appreciate your feedback! It’s great to hear that our modules and support have met your expectations. We’ll keep working hard to deliver even better experiences for you.
Great tools and superb support!
Great tools and superb support!
15 de agosto de 2025
Opinião espontânea
Resposta da Magezon
Thank you so much for your kind words! We're thrilled to hear that our tools and support have been helpful. 😊
Empty promises, no updates ever came!
Do not believe David, the CEO. He makes promises about updates that will be coming, but they never came. Waiting for years for pagebuilder update.... Gives excuses about delays, all non-reasons.. the update never came, no new functions as they promised. Just a barely working product. It's oke i guess. But they are not honest. So do not expect too much from them...
15 de agosto de 2025
Opinião espontânea
Resposta da Magezon
Hi Calvin,
We’re truly sorry to hear about your frustration and understand your concerns. Our team has faced some unexpected challenges which caused delays in the updates, and we apologize for any inconvenience this has caused.
Please know that we are fully committed to improving Magezon Page Builder and delivering the updates and features we’ve promised. We would really appreciate the opportunity to work with you directly to address your concerns and ensure the product meets your expectations.
Support is great!
Support is great!
Michael has been helping me do some tweaks to their existing ProductMatrix module to make it fully compatible with our use-case.
13 de agosto de 2025
Opinião espontânea
Resposta da Magezon
Hi Dick,
Thank you so much for your kind words! We’re glad to hear that Michael could assist you in customizing the ProductMatrix module to fit your exact needs.
Your feedback means a lot to us, and we’re always here if you need further tweaks, new features, or advice for your Magento store.
Wishing you continued success with your project!
– The Magezon Team
108 / 5.000
Michael and his team help in any situation, are reliable, and have great products.
Keep it up!!!
30 de julho de 2025
Opinião espontânea
Resposta da Magezon
Hi Lukas,
Thank you so much for your wonderful feedback! We’re thrilled to know that you find our team reliable and our products valuable for your needs.
Your encouragement means the world to us — we’ll definitely keep it up!
Always happy to help whenever you need.
– The Magezon Team
Mucho interés en la resolución del…
Mucho interés en la resolución del problema. Al final no se pudo solucionar por otro tipo de problemas, pero por su parte hubo máxima disponibilidad.
9 de julho de 2025
Opinião espontânea
Resposta da Magezon
¡Gracias por tu valoración!
Lamentamos no haber podido solucionar el problema completamente debido a factores fuera de nuestro alcance, pero nos alegra saber que apreciaste nuestra disponibilidad y esfuerzo.
Seguiremos trabajando para ofrecer el mejor soporte posible. ¡Gracias por tu confianza!
I love working with Magezon
I love working with Magezon! Their customer service is very personable and talking with the developers has been a delight. I can advise them what my requirements are and they can create custom extensions! Their support has always been top tier!
15 de julho de 2025
Opinião espontânea
Resposta da Magezon
Dear Bob !
Thank you so much for your kind words and continued support! We're thrilled to hear that you've had a great experience working with our team. It means a lot to us that you appreciate our customer service and custom development work. We'll keep doing our best to deliver top-tier support and solutions tailored to your needs. Looking forward to many more successful collaborations with you!
— The Magezon Team
I have been using Magezon for a number…
I have been using Magezon for a number of years and every time I have had an issue, they have been very quick in solving my problem.
I would recommend without question
14 de julho de 2025
Opinião espontânea
Resposta da Magezon
Hi Gary !
Thank you so much for your continued trust over the years! We're truly grateful for your loyalty and kind words. It's our pleasure to support you, and we’re always here whenever you need assistance. Your recommendation means a lot to us!
— The Magezon Team
New Social Media Icons
We contacted Magezon as we needed the Twitter icon to be displayed as X, and we needed to be able render the TikTok and the BlueSky icons too. Within 26 hours the new files had been sent with which to update our websites. Very quick and helpful response. Great experience.
26 de junho de 2025
Opinião espontânea
Resposta da Magezon
Hi Charles !
Thank you so much for your detailed feedback! We're glad we could provide a quick solution and get everything updated just as you needed. It's always our goal to deliver fast and helpful support. We're happy to hear you had a great experience, and we're always here if you need anything else!
— The Magezon Team
Excellent Customer Support
Every interaction has been professional, patient, and helpful. They don’t just send generic replies, they actually understand the problem and provide real solutions within a few minutes.
I used more than 5 Magento plugins from Magezon. All are well coded, optimized and user friendly.
Highly recommend anyone to use Magezon extensions.
Thank you.
9 de junho de 2025
Resposta da Magezon
Hi Indunie Florence ,
Thank you so much for your kind words and thoughtful review!
We’re truly happy to hear that you've had a great experience with our customer support and that our team was able to provide real solutions quickly. It means a lot to know that our efforts in building optimized and user-friendly extensions are helping you succeed.
We’re especially honored that you’ve used more than 5 of our Magento plugins — your trust and recommendation are the best compliments we could receive.
If you ever need anything else, we’re always here for you!
Warm regards,
The Magezon Team
30 days money back is not what you would expect
We bought a module here with the idea that if it is not what we expected, we had 30 days to get our money back. Unfortunately, the module did not work properly right from the start. We reported this but it took a few days before we got a response. In the meantime, we decided to go for another solution and ask for our money back for the module. Magezon then refers to the conditions for the refund. This states that they must first have had the opportunity to solve the problem. This is not what you expect from a money back guarantee. The communication about this is difficult and very slow.
10 de junho de 2025
Opinião espontânea
Resposta da Magezon
Hi Marcel,
Thank you for your feedback — we’re truly sorry to hear that your experience didn’t meet expectations.
Our 30-day money-back guarantee is designed to give customers peace of mind, but as stated in our policy, we do ask for the opportunity to investigate and resolve any technical issues before processing a refund. We understand this may not have been clear from the start, and we apologize if the communication around this felt slow or confusing.
We always strive to respond as quickly and thoroughly as possible, and we’re actively working to improve both our support speed and clarity around our policies.
Your feedback is very important to us, and we appreciate you bringing this to our attention.
Best regards,
The Magezon Team
Resposta da Magezon
Hi Sophie !
Thanks a lot for your kind words! At Magezon, we always strive to deliver the best support possible. Don’t hesitate to reach out if you need anything in the future!
Excellent product and excellent support…
Excellent product and excellent support for Magento 2 extensions
13 de maio de 2025
Opinião espontânea
Resposta da Magezon
Dear Yuni !
Thank you so much for your kind words! We're glad to hear you're satisfied with both our Magento 2 extensions and our support. Your feedback motivates us to keep delivering high-quality products and reliable service. We truly appreciate your support!
They don't offer any support!
27 de maio de 2024
Opinião espontânea
Resposta da Magezon
Dear Sabin !
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Providing responsive and helpful support is very important to us, and we truly regret if we fell short in your case. Please feel free to reach out to us directly at email support@magezon.com, and we’ll do our best to resolve any issues as quickly as possible. We’re here to help and would love the opportunity to make things right.
This time we received excellent…
This time we received excellent support. Thanks a lot.
19 de maio de 2025
Opinião espontânea
Resposta da Magezon
Dear Sebi !
Thank you so much for your positive feedback! We are glad to hear that you have received great support this time. If there is anything else we can assist with, please do not hesitate to reach out!
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