Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The support team is excellent, always responsive, knowledgeable, and willing to go the extra mile to solve issues quickly. Their assistance has been key in keeping our projects running smoothly. The p... Ver mais

Classificada 4 em 5 estrelas

We’ve been using Magezon Page Builder for over five years, and it remains an important part of our workflow. The biggest benefit has been the significant reduction in page-building time, allowing... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been using their Page builder module for more than 2 years with NO errors/issues at all. We recently got the Blue form plugin for our marketing needs, the module didn't work right off the b... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Magezon has a couple of great extension and I would say they are very close to 5 stars some of their extensions just has a few small things that need updating but nothing major. I have been using seve... Ver mais

Informações sobre a empresa

  1. Loja de software

Escrito pela empresa

Magezon guarantees you quality and trusted Magento extensions as well as best support. All you need to do is deal with waiting orders from customers.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

156 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I purchased the Magento 2 Category Page…

I purchased the Magento 2 Category Page Builder. It is a great extension. I needed a little bit of support for some minor issues and support was extremely fast to respond.

5 de junho de 2024
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Resposta da Magezon

Dear Chad !

Thank you for leaving a review! We will try to create good products with good support service.

Classificada 5 em 5 estrelas

Excellent Customer Service

Excellent Customer Service
I bought custom option plugins from Magezon and encountered a few compatibility issues.
They promptly responded and helped me to finish the setting up and deployment of the plugin.
Particulary John is my right hand from the team. Thanks John!

3 de junho de 2024
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Resposta da Magezon

Dear Orestes !

Thanks for your feedback! We are working hard to improve our customer service.

Classificada 1 em 5 estrelas

Don't offer refunds

We purchased a module from this company, and upon installation discovered that it did not provide us with what we needed. They said that they would only offer a refund after they attempted to make the changes on the module that we required within 24 hours. After 10 days of emails, no progress was made and we requested a refund. They refused to refund us, despite offering a 30-day money-back guarantee on their websites refund policy page. If you purchase from this company don't expect a refund, or any kind of support.

3 de junho de 2024
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Resposta da Magezon

Dear Holly !

Thank you for leaving a review. First, I would like to apologize for your negative service experience with our tech support team.
I want you to know that your complaint and feedback will give us the chance to improve and serve our customers better in future, so I’ve forwarded your complaint to our customer service management team for further investigation.

I can understand how frustrating it must have been . Although we strive for 100% customer satisfaction, it’s clear we’ve fallen short in this case, but we’ll do everything we can to make sure this doesn’t happen again.
I‘m sorry once again for your poor experience. Let me know if you have any more questions, comments, or concerns.
Best,

Classificada 5 em 5 estrelas

We purchased the PDF Builder for our…

We purchased the PDF Builder for our website and installed it to our dev site without issue. The extension contained some bugs, however I reached out to Magezon support and connected with Michael, who was very helpful and worked fast to resolve every issue I raised.

I was mildly frustrated to find out after purchasing the extension that styling with our own fonts (or more than one default font) was not possible without additional custom work (this could be made clearer). However, the functionality of the extension for our needs, and Michael's professional and prompt service gave me confidence that paying for the extra customisation would be worth it, and we are very happy with the results.

23 de maio de 2024
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Resposta da Magezon

Dear Adam !

We thank you for loving Magezon products and giving Magezon a 5-star rating. This is the motivation for Magezon to continue to strive and serve customers, bringing the best products. We hope you will always support Magezon for a long time!

Classificada 5 em 5 estrelas

Always available

We purchased many extensions for our website and installed it to our dev site without issue.
We need some personalization and I reached out to Magezon support and connected with Michael, who was very helpful and worked fast to resolve every issue I raised.

Always available and we are very happy with the results.

28 de maio de 2024
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Resposta da Magezon

Dear Marco !

Hello, thank you for trusting and using products at Magezon. Wish you have many great experiences with the product. We look forward to continuing to serve you in the next orders.

Classificada 5 em 5 estrelas

Great magento extensions and great…

Great magento extensions and great service, very quick to answer

27 de maio de 2024
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Resposta da Magezon

Thank you for your review. We will always try to provide the best products and support services

Classificada 5 em 5 estrelas

Great extension for Magento

We are a custom wheel company based in Australia, and we are very grateful to Michael and his team from Magezon for their excellent service. Their products are of high quality and very practical, perfectly meeting the needs of our custom website. Whenever we encounter any issues, they are always quick to resolve them, providing prompt support. Thanks to their professionalism and dedication, we highly recommend their services!

24 de maio de 2024
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Resposta da Magezon

Dear Tony !

Thank you for your review. We will try to create quality products and the best support service

Classificada 4 em 5 estrelas

Very good support

Very good support: Michael was so helpful and we solved the problem

10 de maio de 2024
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Resposta da Magezon

Dear Roberto !

Thank you for your review

Classificada 5 em 5 estrelas

We are a printing company from Austria…

We are a printing company from Austria and run an online shop. Michael from Magezon supported me wonderfully and we use many of his modules which make our work much easier. It is worth mentioning that the support team responds to us within a few minutes and has solutions ready.

30 de abril de 2024
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Resposta da Magezon

Dear Lukas !

Thank you for your review! We will try to support customers faster

Classificada 5 em 5 estrelas

We purchase Magezons pagebuilder for…

We purchase Magezons pagebuilder for Magento 2 (with Porto theme). It seemed to work well initially but there were a few small issues. However, the support team responded quickly were excellent in resolving the issue and it now works perfectly, and is an excellent extension. Highly recommended.

24 de abril de 2024
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Resposta da Magezon

Dear John !
Thank you for your review! We will try harder to support customers better

Classificada 5 em 5 estrelas

Friendly and professional contact

We experienced a small issue within an extension (compliance issue with another 3rd party extension). After contact by e-mail and Skype, Michael created a solution for this. Very good and friendly contact.

18 de abril de 2024
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Resposta da Magezon

Hi Michel !

Thank you for your review! Michael is our CEO. He wants the company to always serve customers well.

Classificada 5 em 5 estrelas

Really good responsiveness

Magezon are always answering my questions I got through their chat engine.

As a developer, it's really nice to be able to discuss with technical guys from a third party company.

All of them knows what they are talking about.

15 de abril de 2024
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Resposta da Magezon

Hi Sébastien,

Thank you for the awesome review; it means a lot. :)

Classificada 5 em 5 estrelas

Ninja Menu on Hyva theme, works PERFECT

I bought the Ninja menu because it is working with Hyva theme. Some litte bugs where immediately fixed. So excellent aftercare!

12 de abril de 2024
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Resposta da Magezon

Thank you for the positive feedback, Bas! We're glad to hear our support has been so helpful to you. :)

Classificada 5 em 5 estrelas

Quality extensions and Outstanding support

I work as a consultant. After reviewing several extensions for Magento 2 solutions, I narrowed down to Magezon Pagebuilder for our requirement. This was about 2 years ago. Since then we have opted to go for more extensions from Magezon.

Their support and customer service is brilliant!. High quality extensions and easy documentation.

I highly recommend Magezon.

8 de abril de 2024
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logótipo da Magezon

Resposta da Magezon

Hi Dhanraj,

Thank you for the awesome review; it means a lot. :)

Classificada 4 em 5 estrelas

Quick assistance

We use modules from magezon on our webshop.
Great modules.
We had a little issue with a module and someone of magezon fixed it very quickly for us to add a custom css in the menu builder.

Great service, thanks!

4 de abril de 2024
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logótipo da Magezon

Resposta da Magezon

Hi J.D !

Thank you for your review. We will try to provide faster support

Classificada 5 em 5 estrelas

Great products and great customer…

Great products and great customer service. We have used several products and would recommend Magezon to our clients.

1 de abril de 2024
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logótipo da Magezon

Resposta da Magezon

Hi Justin,

Thanks for your review. It means a lot :)

Classificada 1 em 5 estrelas

Beware of this company! We got scammed!

We purchased a module from them (custom options for m2) and once we installed it we noticed it does not have some features which were advertised that are present (in this case, CSV export-import). We purchased the module for this functionality exclusively! When we asked for a refund they refused to accept that this qualifies for a refund even though they admitted the functionality is missing and needs to be developed. Our request for a refund based on this reason was completely ignored (after 30+ emails about it with their support).
So, beware of this company. NEVER count on refunds and NEVER count that the functionalities described are actually there.

15 de novembro de 2023
Opinião espontânea

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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