MAG Laundry Equipment Opiniões 

64
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The Sales Team at MAG ( in conjunction with the Service Team) have always been helpful and on hand to deal with any of our laundry requirements. They have been small requirements - we only have a sin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jade got in touch after we placed our original order for new machines to see if we’d be interested in trying their detergents as well, and we’re so glad we did. The difference was noticeable over... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What an amazing team at MAG. My needs were simple, but the journey in getting this development over the line was tough ........ MAG supported my every need. Attentive, resilient, efficient & cost effe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

MAG have been fantastic. Nothing is too complicated for them. From start to finish we have had a very positive experience. This is the 3rd Machine we have added to our complex. As others (Not MAG) nee... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamento para lavandaria
  2. Lavandaria

Escrito pela empresa

MAG Laundry Equipment is an award-winning supplier of commercial washing machines and tumble dryers, working with businesses across the UK. MAG supply, install and repair commercial laundry machines for hotels, care homes, laundries and launderettes. www.maglaundryequipment.co.uk


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(64)

31 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

No complaints whatsoever

No complaints whatsoever, strictly professional, outstanding service, bravo guys 💕

18 de março de 2026
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

We’re really happy to hear about your experience and appreciate you taking the time to leave feedback - thank you.

Classificada 5 em 5 estrelas

Great service

Great service, very attentive.
Thanks for helping me out after being let down from a different supplier.

4 de março de 2026
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

We’re really happy to hear about your experience and appreciate you taking the time to leave feedback - thank you.

Classificada 5 em 5 estrelas

Excellent company

Excellent company we’ve worked with Dan and the team at MAG for over 10 years now. 5 stars for customer service and communication. Great people to deal with.

18 de março de 2026
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

We’re really happy to hear about your experience and appreciate you taking the time to leave feedback - thank you.

Classificada 1 em 5 estrelas

Would never use Mag laundry again

Would never use Mag laundry again. We bought two industrial washing machines for over £11,000.00 and we have had nothing but trouble with them. They are just out of warranty and we have had them out several times.
Also be careful of the engineers times. They put on their times sheets they had been longer than they had doing the repair but our CCTV showed the exact times, they arrived and left the building. The after sales service is terrible. Our experience is, once you've bought the machines they are not interested. Look at alternative companies.
Edited: Mag Laundry tried to get my review taken down for it being defamatory. Trust pilot agreed it wasn't. Thank you trust pilot, I have all emails as evidence of everything I have put above. My review is genuine.

1 de março de 2026
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

We’re really sorry to hear about your experience and appreciate you taking the time to leave feedback. This isn’t the level of service we aim to provide, and we’d genuinely like the opportunity to put things right for you.

As the review is anonymous, we’re unable to identify your account. If you could please contact us on 01422 244733 with your details, we’ll investigate fully and work towards a fair resolution.

Kind regards, Service Team, MAG Laundry Equipment

Classificada 5 em 5 estrelas

Technical support even out of hours is…

Technical support even out of hours is second to none. Very thankful for Conscientious support especially Richard.

1 de março de 2026
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Hi Craig thank you for taking the time to leave us a positive review for our out of hours techincal support - we will pass your kind feedback to Richard and the team.

Classificada 5 em 5 estrelas

What an amazing team at MAG

What an amazing team at MAG. My needs were simple, but the journey in getting this development over the line was tough ........ MAG supported my every need. Attentive, resilient, efficient & cost effective. Thank goodness for the team: 'Gibby-lad', Steph and the engineers on site - all top class. Faultless.

10 de dezembro de 2025
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Thank you Rusty for your lovely feedback for Gibby-lad, Steph and the engineers

Classificada 5 em 5 estrelas

Working with Dan and the team at MAG…

Working with Dan and the team at MAG Laundry Equipment has been an absolute pleasure! Dan is proactive, professional, and always a delight to deal with. His positivity and approach make every interaction smooth and enjoyable. I’m really looking forward to continuing our collaboration in the New Year as the team grows and develops. Highly recommended!

8 de dezembro de 2025
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Thank you for your kind words Callum! It’s been a pleasure working with you as well and the team at MAG truly appreciate your feedback. We’re excited to continue working together in the New Year and look forward to more successful projects ahead.

Classificada 5 em 5 estrelas

Exceptional service and a great team

Exceptional service and a great team

We recently met with MAG Laundry Equipment and were genuinely impressed. Dan and the team were welcoming, knowledgeable, and clearly passionate about what they do. It’s refreshing to deal with a company that combines strong technical expertise with a down-to-earth, customer-focused approach.

If you’re looking for reliable equipment and a team who genuinely cares about getting things right, MAG is well worth speaking to. Highly recommended.

19 de novembro de 2025
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Thank you for taking the time to leave us a positive review based on your experience with MAG and for your recommendation.

Classificada 5 em 5 estrelas

An extremely professional business

An extremely professional business to deal with. I recently met Daniel, and I had an excellent entire experience from beginning to end. Fantastic people who are totally focused on the game and a great team!

Board room looked absolutely fantastic very different from the norm

14 de novembro de 2025
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Thank you Kaz great to see you and we're really happy that you liked the look of our showroom machines - thank you for your review and feedback - we look forward to working with you!

Classificada 1 em 5 estrelas

Truly awful

We own a small independent veterinary clinic and bought a washing machine from MAG 2 years ago and took out a care plan with them.

In that time we have had a number of issues and found MAG provided an extremely slow response to try and get an engineer on site.

The first occasion was the washer not working properly (so we had to take our washing to be cleaned externally) and subsequently the electrics kept tripping. The engineer who came out made mysogynistic comments to the female staff who were present (which he did phone and apologise for) and they said that the machine was fine and it was the electrics. Two independent electricians said there was nothing wrong with the electrics. We decided to just live with the occasional tripping of wires.

What we could not live with was that this month the washing machine started making a heavy clunking noise. MAG engineers came out and said that it needed new bearings and a new drum. We subsequently received an email to say that in the terms of the care plan this caused a termination to the contract and it would not be covered. The quote for repair was circa £3,000. We were offered to buy a new machine for £5,000.

I would not recommend MAG at all. The true test of a company and their integrity is when something has gone wrong, and MAG has shown their true colours here. Awful. Please avoid.

9 de outubro de 2025
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Hi David, thank you for bringing this to our attention and we are sorry to hear this, upon receiving this our service manager Rebecca has phoned to provide you with some further information and a solution free of charge. We are here to help ☺️

Classificada 5 em 5 estrelas

Prompt Communication

As a new client the communication has been prompt and professional and everything was taken care of nice and quickly.
Definitely looking forward to working with them in the future :)

11 de abril de 2025
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Thank you Caryn likewise it's been a pleasure - thank you for taking the time to leave a positive review based on your experience with MAG.

Classificada 5 em 5 estrelas

Sales team great to do business with

Sales team great to do business with
Service team very helpful
Installations team were Brilliant

Top Company all round

31 de maio de 2024
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Thanks Gareth, great to hear you were happy with everything from the point of sale through to installation! Much appreciated

Classificada 5 em 5 estrelas

Exceptional product and service

Exceptional product and service! Dan's assistance was invaluable. The washing machine performs superbly - efficient, quiet, and hassle-free. Highly recommend!

7 de maio de 2024
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Thank you for your exceptional review and for recommending us!

Classificada 5 em 5 estrelas

Amazing products

Amazing products. Amazing service. Without any doubt the best supplier I’ve dealt with in the laundry game!

29 de abril de 2024
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Thank you for your amazing review and feedback for MAG Laundry Equipment

Classificada 5 em 5 estrelas

11+ Years

I’ve been working with MAG for over 11 years and every member of the team goes above any beyond! Would definitely recommend.

3 de maio de 2024
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Hi Peter, thank you for your longterm trust and repeat orders with MAG Laundry Equipment, we really appreciate your loyalty and support!

Classificada 1 em 5 estrelas

Take your money and then don’t turn up

Take your money and then don’t turn up! Promised and engineer yesterday and of course no one and now you can’t reach then !

3 de maio de 2024
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Hello, we are sorry to hear of any delay, all jobs have been attended or customers have been contacted with an attendance date. Please can you contact us directly so we can investigate and resolve this for you asap? Thank you.

01422 553366
service@maglaundryequipment.co.uk

Classificada 5 em 5 estrelas

The best in the business

After numerous shocking experiences dealing with JLA, it was time to find a new supplier.

I ordered a new tumble dryer from MAG to replace my previous machine and found the service to be impeccable. The process was simple and fast, the communication was prompt and the delivery was timely. My new dryer is now installed and operating and my staff couldn't be happier.

I want to say a massive thanks to the team at MAG for their exceptional customer service and a special shoutout to their engineer who was extremely knowledgeable and professional.

Give them a try and you won't be disappointed!

20 de março de 2024
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Thank you for your fantastic review for MAG Laundry Equipment! Your feedback for our team is much appreciated and we are pleased to hear you had a positive experience from start to finish. Thank you for trusting MAG with your tumble dryer order and we look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Brilliant service

brilliant service from start to finish. The staff was fantastic, reliable and knowledgeable about their product with no hidden costs.

would definitely use in the future.

22 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from Danny

Excellent service from Danny, extremely knowledgeable and helpful. Definitely recommend.

19 de setembro de 2023
Opinião espontânea
logótipo da MAG Laundry Equipment

Resposta da MAG Laundry Equipment

Hi Jane, Thank you so much for your kind feedback and for choosing MAG Laundry Equipment once again! We truly appreciate your trust in our business, products and services. It's brilliant to hear that you have had an excellent customer experience and we will give Danny a well deserved pat on the back. We always strive to provide the best level of support as quickly as possible and your satisfaction is our priority. Please don't hesitate to reach out if you ever need any assistance or have any questions. We are always happy to help and look forward to working with you for many more years to come. Thanks again from the Team at MAG Laundry Equipment.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais