Maids to Measure Opiniões 86

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Me and my bridesmaids recently went to an in-store appointment at Maids to Measure and had the best time. Jess was extremely helpful, listened to what I was after and ensured everyone was comfortable.... Ver mais

Classificada 5 em 5 estrelas

I recently ordered a single dress just to try as a potential colour for my 7 bridesmaids. Everyone loves it! I’ll be returning this one as we’re not sure on sizes and style but the quality of the dres... Ver mais

Classificada 5 em 5 estrelas

Jess was so helpful from the moment I walked into the shop to the moment we left. She gave me great advice, happily took photos and gave great style tips too. Overall a great experience

Classificada 3 em 5 estrelas

Ordered 2 dresses, different shades of blue - one was green and one was more lilac upon arrival. Dresses felt nice quality, just wrong colour. Issue receiving refunds due to them not receiving m... Ver mais

Informações sobre a empresa

  1. Loja de moda feminina
  2. Loja de roupa

Escrito pela empresa

Maids to Measure is the leading specialist British bridesmaid brand. This award brand are experts in their field and have a flagship store in Chelsea, London and stockists throughout the UK.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

86 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 46% das suas opiniões negativas

Geralmente leva mais de um mês para responder

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Classificada 5 em 5 estrelas

A Fantastic Experience at Maids to Measure with Enya!

My best friend is getting married on NYE and I am going to be a bridesmaid.Maids to Measure came highly recommended to us.

It was a thoroughly enjoyable experience from start to finish. We went in with no idea about colours or styles, but thanks to Enya, we left feeling completely confident and excited in our choices.

Enya was incredibly helpful and knowledgeable — she had a great eye for detail and offered honest, practical and insightful advice. She made the whole process feel personal and relaxed. We were able to try on a wide variety of colours and styles. Enya also had photos to show us how each option would look alongside the wedding dress, flowers and overall theme. This really helped us narrow down what worked best.

I highly recommend Maids to Measure and especially Enya for anyone looking for a seamless and stress free bridesmaid dress shopping experience!

5 de julho de 2025
Opinião espontânea
logótipo da Maids to Measure

Resposta da Maids to Measure

This is wonderful thank you! x

Classificada 1 em 5 estrelas

Worst quality dress I’ve ever worn

Worst quality dress I’ve ever worn. Delivery was so expensive and the dress gave me lumps and lines I don’t even have on my body. My best friend chose this brand for her bridesmaids and I love her so much but the price (£160) for the dress did not match the quality and I felt so self conscious all day.
My bridesmaids wore Azazie dresses and some were more than half the price of MTM and they were all lined and more than one piece of super thin fabric. For £160, I expect it to be lined and a thick or at least good quality fabric. The dress creased easily and I can will never wear it again.

6 de julho de 2024
Opinião espontânea
logótipo da Maids to Measure

Resposta da Maids to Measure

Hi Jessica,
We're so sorry you feel this way, we take great pride in the quality of our dresses. Our dresses are not mass produced like other brands so your comment has really surprised us. Did you come for an appointment to choose the best fit etc? Our stylists are on hand to help pick dresses you love and would never want anyone to feel they had lumps and lines. Our chiffon dresses are lined but our satin is a heavy weight crepe back fabric so doesn't need a lining and we feel gives it a more flattering fit, skimming the body. The Daphne dress is full length dress with covered buttons all the way down so actually feel £150 is super reasonable for such a beautiful dress but once again we're sorry you weren't happy and would always refund a dresses before being worn if someone wasn't happy.

Classificada 4 em 5 estrelas

It would be useful to provide a contact…

It would be useful to provide a contact number and someone to speak to. Chatbot not ideal when you have questions.

Otherwise; trying day and subsequent orders all went well. Thank you

7 de maio de 2025
logótipo da Maids to Measure

Resposta da Maids to Measure

Hi Harriet, We don't use chatbot, we have someone live on whatsapp and try to reply to emails within 24hrs am so sorry if any there was any delay x

Classificada 5 em 5 estrelas

We had the best afternoon at maids to…

We had the best afternoon at maids to measure! I have 8 bridesmaids so we had two back to back appointments. We had the showroom to ourselves and Jess was incredibly helpful, making sure everyone found a dress in their size in a style they felt comfortable in. There was no such thing as too many try ons! We all had a brilliant day and I’m so grateful to Jess for making it so magical! I cannot wait to see all the girls looking beautiful in sage green this summer!

31 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience with Maids to Measure

Great experience with Maids to Measure! The showroom room is beautiful and the team are super helpful. The dresses are mega high quality - can't wait to see my bridesmaids in them this summer. Special shout out to Enya who has been extremely helpful with getting my bridesmaids the perfect dresses.

28 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience with Maids to…

Amazing experience with Maids to Measure! I have 7 bridesmaids in total and have picked the same dress for them all to wear. Unfortunately, I have picked a dress that is now discontinued so now only 5 of the 7 girls have dresses!! Enya over WhatsApp went above and beyond to make me feel calm, try and find a solution and is now monitoring the returns for me to ensure the other two girls get their dresses too I also want to mention how gorgeous the dresses are. Such amazing quality, they fit really lovely and the girls feel amazing in them. I’m obsessed with them and so impressed with the customer service, thank you!!

20 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding experience

From the minute I looked into booking my appointment everything was perfect, from the customer services I recieved. The show room is gorgeous and the stylist was incredible, the best one by far. I have been to multiple over the last few months and my experience here was amazing. I felt comfortable at ease and most importantly listened too. The stylist listened to my vision and made it come true. Thank you so much for giving me such a memorable experience 💖

16 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience start to finish!

I had a fantastic experience at Maids to Measure. My bridesmaids wore their dresses for my own wedding in 2023 and the experience and dresses were so wonderful I have recommended them to lots of my friends since! I recently attended another appointment as a bridesmaid and it was fantastic. The lady who helped us was so attentive and knowledgeable and spent lots of time making sure everyone felt super comfortable and found a style that suited them. When it came to ordering, the customer service was great and the process was really smooth. They got back to me quickly on any questions and were really helpful. I would recommend them to anyone looking for high quality bridesmaids dresses that make your bridesmaids feel great!

22 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Bridesmaid

What a selection of wonderful dresses.
Really good to try them on, the lady was fab, not too pushy or intrusive but helpful.
Thankyou again

12 de maio de 2025
Classificada 1 em 5 estrelas

We waited 2 months for our appointment…

We waited 2 months for our appointment to arrive at the store having driven 3 hours to a very abrupt shop assistant that wanted to be transparent that they had no dresses in stock at present and they are presently being sent by boat to the uk to arrive the week before the wedding but she could not guarantee they would arrive at all.
We were offered no assistance with trying sample dresses having to root through the rails ourselves and ask if styles tried came in the colour we required ,this was not offered.

We abandoned this company and went straight to six stories where the support ,quality and customer service has been absolutely excellent.
Do not waste time and energy with maids to measure, they really are not interested in your business.

30 de abril de 2025
Opinião espontânea
logótipo da Maids to Measure

Resposta da Maids to Measure

Hi Wendy
We really appreciate your feedback and so sorry you didn't have the best experience, we always want our brides to have the best time with us. Having spoken to the stylist on this occasion I believe she was trying her best to be honest that we had been so busy and some of our new styles had flown out so we were trying to get new stock asap. We really care about our brides, so we're so sorry on this occasion we didn't meet expectations.

Classificada 5 em 5 estrelas

I was lucky enough to use Maids to…

I was lucky enough to use Maids to Measure for a friend’s wedding as a bridesmaid. We were all different shapes and sizes and all had a different idea of the perfect dress.
When we went to store we were lucky enough to meet one of the co founders of M2M and she was lovely, very helpful and really looked after us and spent the time exploring what we would want.
We ended up with stunning champagne dresses, each with a different neckline. The pictures looked really coordinated and it really brought the bridal party together. Will definitely use again.

17 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A very happy Maid of Honour

So happy with our experience with M2M
We were struggling to find flattering larger sizes and we were so happy to find a great selection of styles and colours for our Maid of Honour who had recently had a baby.
Great customer service from Enya and one very happy MoH.
Would and have recommended

17 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Joke and robbery

This was the most disappointing experience. We paid £35 for an appointment and spent the whole 10 minutes in the store. We travelled from far and paid another £15 for parking. There was no refreshments offered, not even water. The sales representative was not engaging and actually we found her quite rude. She was not even helping us with choosing dresses. Dresses were not ironed, stained and with holes. When it comes to choice, there is none. There are like 3 styles available that don’t cater to all body shapes but rather are all the same. Only one of my bridesmaids tried the dresses on and the rest didn’t even want to bother. This place is an absolute joke and robbery. Ruined our day.

10 de maio de 2025
logótipo da Maids to Measure

Resposta da Maids to Measure

Hi Julita
We're so sorry you were disappointed, we've spoken to your stylist and she has said she did try to find you something you liked but our styles weren't to your liking, whilst we do try to cater to everyone its not always possible. We have over 20 styles and numerous colour choices and we design them with all body shapes in mind. We're a small independent company so don't mass produce so can't have as much choice as some of the other brands. We always have water and cans available I sorry if this wasnt' visible.

Classificada 5 em 5 estrelas

Love these dresses

Love these dresses, so flattering on all shapes and sizes. Material feels thick and not see through or thin. Creasing is a concern but other than that they are perfect!

29 de abril de 2025
Classificada 4 em 5 estrelas

Good quality but very large

The dress arrived quickly and the fabric and colour were excellent. However, it was much larger than the size on the size chart so my bridesmaid will need to have it fitted on the waist and chest. The dress was also super long but I am guessing that’s on purpose to allow for alterations. Good business and would recommend, but worth sizing down.

29 de abril de 2025
Classificada 5 em 5 estrelas

Great experience from start to finish

From my first contact with the company I knew it was going to be a great experience, my questions were answered immediately. My swatches arrived quickly and I was happy with the quality of the fabric. When the girls had decided what they wanted and orders went in the delivery was dispatched within a few days. And as they live in different parts of the country it worked perfectly.
The dress we received is beautiful Emerald green Kitty, the fabric is even softer than the swatch, the size is a true fit (size 12) the dresses are long so great for tall girls too.
I would highly recommend Maids.

28 de abril de 2025
logótipo da Maids to Measure

Resposta da Maids to Measure

Hi Jo,

Thank you so much for the kind Review! We are so glad you had a great experience and loved the dresses.

Kind Regards
Maids To Measure

Classificada 3 em 5 estrelas

Good quality dresses but poor customer service!

Ordered a bridesmaid dress from here and loved it. Quality was great. I then ordered a shawl to match but this never arrived. After 3 weeks with no information, I reached out to them to ask where it was as the wedding was fast approaching. Then they cancelled my order due to no stock but never bothered to contact me with an apology or explanation. If I never contacted them, they would have kept my money.

8 de maio de 2025
Opinião espontânea
logótipo da Maids to Measure

Resposta da Maids to Measure

Hi Holly, Hope you are well. Thank you so much for reaching out, unfortunately we had an issue with our outgoing emails to customers with Hotmail email Addresses. We emailed you on the 15th April to explain that we were waiting a while to see if our warehouse team could find a replacement item for you but sadly the item was still out of stock. We presume that sadly this email did not make it to you. Huge apologies for the lack of Communication and we are terribly sorry that we could not fulfil the order of the shawl.
Kind Regards
Maids To Measure

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