There was no communication about timing of shipment. Something I ordered in November was not delivered for over 6 weeks. Email communications asking for timing were ignored. The product seems fine,... Ver mais
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Did not receive my order until two months after. Communication was really bad! If you cannot ship on time for whatever reasons you should communicate that to your customers! Had to chase up my order o... Ver mais
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Even though shipping took longer than I anticipated, my package arrived in perfect condition. I absolutely love my DEMAKER building bag. It is exactly what I have been looking for. The perfect black b... Ver mais
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I bought a dress and an accessory online almost two weeks ago. I have yet to receive the accessory. I received the dress and want to return it. Five days ago, I emailed info at maisonorient dot com... Ver mais
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Informações sobre a empresa
Escrito pela empresa
World's most exciting fashion, accessories, home and beauty brands from the orient! Support local, sustainable brands by buying from Maison Orient!
Informações de contacto
200 W 39th Street , 10018, New York, Estados Unidos da América
- info@maisonorient.com
- maisonorient.com
3,2
Aceitável
61 opiniões
Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very nice I like it
9 de dezembro de 2021
Resposta da maisonorient.com
Thank you and we appreciate your positive feedback!
I love my earrings
I love my earrings. I messaged and said I needed them for a specific occasion and they messaged me told me when they shipped and when I would get them. Great customer service. The earrings came is a wonderful box. My whole experience was so easy. Im very excited to have found Maison Orient.
4 de novembro de 2021
Resposta da maisonorient.com
Thank you and we appreciate your lovely feedback!
Very nice website and items with great…
Very nice website and items with great quality but a bit pricey if it wasn't for the prices I would've given it a 5 star
20 de outubro de 2021
Resposta da maisonorient.com
Thank you and we are so happy to see your positive review. We carry over 130 brands and working on bringing more affordable brands for our beloved customers:) please visit us regularly for our new arrivals...
Resposta da maisonorient.com
Thank you we appreciate your lovely feedback!
Resposta da maisonorient.com
Hello,
We are sincerely sorry for the delay in delivering your package to you, we had customs issues that were beyond our control due to which the delivery was delayed. We hope you like your purchase despite the long wait and we hope to give you a much better experience the next time.
Maison Orient Team
The orders were over a month late and…
The orders were over a month late and they sent the wrong size
7 de setembro de 2021
Resposta da maisonorient.com
Dear Yara,
We are very sorry for this mix up and delay. Due to Covid and restrictions, sometimes orders that are handmade can take longer than usual which is why the shipment was extremely delayed. Despite this long wait and unpleasant first experience, we hope you enjoy your purchase and we are here to further assist you if you need anything.
Maison Orient Team
I was very satisfied with the…
I was very satisfied with the professional service provided by Maison Orient. The platform is unique and the items included in the platform are of high standard
24 de agosto de 2021
Fast
Fast , great Customer service
I had a missing stone in one of the items that I got and they replace it for me
Thank you so much
4 de agosto de 2021
Excellent service
19 de julho de 2021
Needing to return clothes due to wrong sizes
I bought a significant amount of clothes and communication has dropped away about returns. The returns procedure outlined on the website doesn’t match the configuration of the website.
Waiting for instructions about how to return the clothes.
9 de julho de 2021
Very good experience
3 de julho de 2021
Happy customer
I love the cool unique pieces I bought! Very well made, and at a good price. Definitely will be buying from you again!
28 de junho de 2021
Amazing I love you guys
21 de junho de 2021
Excellent customer service
Excellent customer service. Super responsive and replacement products issued without any quibble.
21 de maio de 2021
Its first time I order from your shop…
Its first time I order from your shop and itd also last time , I ordered at 5 of may still my order not arrive and I contact alot no body answer me and tell me about my order .. i feel so bad of your dealing
19 de maio de 2021
Excellent customer service
Excellent customer service! I needed help with a sold-out product and they immediately did restock it. Also, shipping was fast -considering they shipped it to the US. I would definitely buy from here in the future and highly recommend the website.
25 de março de 2021
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