Major Recruitment Opiniões 

92
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I’ve worked with many recruitment companies in my time but the miss communication and disrespect I’ve received from major is among the worst, simple tasks that are expected of this company seems to be... Ver mais

Classificada 5 em 5 estrelas

Made contact with Major Recruitment at the Ashford branch. The recruiter Kemi found me a position that suited my current situation. I have now been offered a full contract by the company. During m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hi my name is Ricky Watson . I have been with major for few months now based in Severn beach avonmouth …. and can say they have been exceptional in looking after me especially Marcus who personally... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent. I had a placement lasting 9weeks, & agency was very sorry to have to tell me the company had to let me go. They were reassuring that I hadn't done anything wrong & they would take me back... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços de recrutamento
  2. também em
  3. Consultor de emprego
  4. Recrutador

Escrito pela empresa

Major Recruitment – People First. Always. At Major Recruitment, we believe recruitment should feel human, not transactional. For over 34 years, we’ve been connecting great people with great businesses across the UK, building careers, strengthening teams and creating partnerships that genuinely last. We recruit across Manufacturing, Engineering, Industrial, Commercial, Professional Services, Driving, Healthcare and more – supporting everyone from ambitious jobseekers to growing SMEs and national brands. Whether you’re looking for your next opportunity or your next hire, our expert consultants take the time to understand you, not just your CV or job spec. We’re proud of our culture, known internally as the Major family – built on being genuine, passionate, resilient and progressive. That means honest advice, fast responses, real support and always doing the right thing, even when no one’s watching. We don’t believe in quick fixes or box-ticking recruitment. We believe in long-term relationships, open conversations and delivering results that make a real difference. If you’ve worked with Major Recruitment – as a candidate or a client – your feedback matters. It helps us improve, grow and continue raising the bar. Tell us about your experience. We’d love to hear from you.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(92)

33 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. I would definitely recommend Major Recruitment.

2 de junho de 2025
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you so much! We really appreciate the review and your recommendation.

Classificada 5 em 5 estrelas

Was very fair

She was very good at her job share the work out fair and keeps you in formed

3 de março de 2025
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you so much

Classificada 5 em 5 estrelas

Great agency

Great agency. Gary set me up with an ongoing job at a good company in Heywood. My experience has been great with the agency.

5 de março de 2025
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you so much, we will pass your kind words onto Gary straight away! We really appreciate your feedback

Classificada 5 em 5 estrelas

Work

I was looking for work neee Christmas time and it failed but Gary from the agency didn’t give up till he found me one. Got me straight into a great company in the matter of hours and I’ve been there since. Great company and always on hand and literally from my own experience they went above and beyond to help sort things out for me. Couldn’t rate more highly. Thank you guys

3 de fevereiro de 2025
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you so much for your kind words Oliver, we always strive to go above and beyond for all of our candidates and clients alike.

Classificada 5 em 5 estrelas

Review

Very good service Karina lovely keeps you updated with everything would highly recommend well looked after very good company 😀
Thank you

14 de outubro de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you so much for your kind words Elaine, we will pass these on to Karina

Classificada 5 em 5 estrelas

Happy to recommend

Worked as a temporary driver for Major Recruitment for 4 months, nice friendly people to work for, gave me plenty of shifts and was paid promptly. The experience led to me to being offered a full time role at Sainsburys where I am now. Happy to recommend, many thanks and good luck.

6 de setembro de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

That's fantastic to hear Rob, we're so glad it worked out well for you.

Classificada 5 em 5 estrelas

Fantastic Service from Michelle Coulson of the Newcastle Branch"

I have been assisted by "Michelle Coulson of the Newcastle Branch" in being placed in a Temporary position.

She has kept me updated in respect to the application.

This is one of the first agencies which has provided feedback.

Feedback whether positive or negative, really helps when you are applying for numerous positions.

2 de setembro de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you for your kind words Sharon!

Classificada 4 em 5 estrelas

Having worked for this agency for…

Having worked for this agency for around 14 weeks I have nothing but good to say.
Anything I asked for in terms of information and support I always got.
Clear and prompt calls and messages when required.
Since starting work as a driver I have not been out of work since starting and have now been taken on full time, so a huge thanks to the Castle Donington/Derby teams
Would have no problem recommending Major at all and will use again in future if needed
Thankyou
Dave H

13 de agosto de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you so much for such a lovely review Dave, we're very happy you landed the full time role and we will miss working with you. If you need us again in the future, we'll be here to help! :)

Classificada 1 em 5 estrelas

Avoid

Avoid, they are the worst agency I have had to deal with, message them multiple times and just ignored, waste of time

Update Newton Aycliffe

Update, what a complete lie I have never spoke on the phone and send me the abusive emails because there is none
And hard to get hold of yous never reply to my emails and never get phone calls, i will be contacting E.A.S after these lies

3 de julho de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Hi Michael,

We have spoken to the branch and it seems you are quite hard to get hold of, as they have tried to contact you several times.

However, even after being told there was no night work available, you sent our staff several abusive emails and have a very poor attitude on the phone. Which we will not accept, and definitely not send you to our clients.

Thank you

Classificada 1 em 5 estrelas

Disgusting agency who expect free slave…

Disgusting agency who haven’t paid for a shift after still waiting for over a month with continuous lies, expect free slave labour, some staff have a terrible confrontational phone manner and stinking attitude. Don’t waste your time.

16 de maio de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you for your review, could you please provide more information. We have searched our database and cannot find anyone of the name Baraqah. Could you please let us know which branch you have been dealing with so that we can look into this further.

Thank you

Classificada 1 em 5 estrelas

I tried to find out how to make complaint about one of their recruiters

I tried to find out how to make a complaint about one of their recruiters through the proper channels by both checking their website and emailing their Huddersfield office (as I believe this is where the Directors of the business are registered), but there was no indication of how to do this and the Huddersfield office never replied.

Hi John,

Is the problem with the Huddersfield office? Any issue with an employee should be made to the Branch Manager of the branch you are dealing with. If you give us the branch, we can give you the telephone number and name of who you need to speak to, as we obviously would like to solve this for you.

Reply:

I don't know because the recruiter does not make mention of which office they are working out of when you read their emails, e.g. in a signature block for example.

3 de julho de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Hi John,

Is the problem with the Huddersfield office? Any issue with an employee should be made to the Branch Manager of the branch you are dealing with. If you give us the branch, we can give you the telephone number and name of who you need to speak to, as we obviously would like to solve this for you.

Which are they working in/what is their name? Have you been working with Major, if so which branch?

Classificada 5 em 5 estrelas

Darren at the Oldbury branch was…

Darren at the Oldbury branch was excellent very professional and very good at his job. A very good experience

30 de maio de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you so much for the lovely review, we'll pass your kind words onto Darren

Classificada 5 em 5 estrelas

POSITIVE EXPERIENCE

I am thrilled to share my positive experience with Major Recruitment Company. From start to finish, their professionalism, dedication, and support were exceptional, helping me secure a fantastic job as a Business Applications Support Administrator.
From the initial contact, my recruiter Caroline Rogers took the time to discuss my skills, experiences, and preferences in detail, ensuring they matched with the company’s requirement. Her attention to detail and personalized approach made me feel valued and understood.
Throughout the job recruiting process, Caroline Rogers provided consistent communication and valuable advice. She kept me informed about the job and prepared me for the interview, with helpful tips, and offered constructive feedback after the interview. Her encouragement and guidance were instrumental in boosting my confidence and helping me present myself effectively to my employer.
The Major Recruitment network and connections within the Recruiting industries are impressive. Caroline was able to quickly arrange interview. I am now happily employed with the company, where I can continue to develop my skills.
I highly recommend Major Recruitment to anyone seeking employment. Their expertise, professionalism, and unwavering support for getting a job was a good experience. Thank you, Major Recruitment, Caroline Rogers and the entire team at Major Recruitment, for helping me find a rewarding position and for being such a reliable partner in my career journey.

19 de maio de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you so much for such a fantastic review! We will pass your lovely words onto Caroline.

Classificada 2 em 5 estrelas

Major will keep money owed to you, and ignore you until you go away.

I was employed for just shy of 4 months with Major Recruitment, before I was taken on permanently by the company I was placed with.

I will say that Major were very quick to place me with my employer, but this is about the only good thing I can say about them.

This company will keep everything from you that they think they can get away with. My colleagues and I were not paid for inductions that we were supposed to be and were only paid once each of us raised this with our local representatives, even though these inductions were taken at the same time, only those who complained individually ever received their pay. This company is renowned in my workplace for incorrect payslips, holiday pay, and terrible responsiveness.

My main concern is the way they have handled holiday pay owed to me and my colleagues upon leaving the company. I have so far waited 45 days to receive the full amount owed to me, and while I have been very patient, I have been consistently ignored and strung along this whole time. I have also independently reached out to their head office to enquire about how they calculate holiday pay, a request which has also been ignored.

This company underpays its staff, and then ignores them in the hopes they will simply go away. Their practices are entirely without transparency and contact details for anyone of seniority is impossible to find, even the telephone number listed for their head office is the one for the local branch next door, and when specifically asked for a direct number for head office, this cannot be supplied.

Major will find you a job if they say they will, of that I have no doubt, but be very careful about receiving what you’re owed when you leave because it probably won’t happen.

I would not work for Major again, and unless you are absolutely desperate, I wouldn’t recommend you do either.

15 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

thank you

I have no words on how this agency and its workers have been ignoring me for over 4 months now. Last time they responded to my message was almost a month ago and I wrote them 3 since then (yesterday, 2 weeks ago and 4 weeks ago) - what did I get back? Nothing, silence.
EDIT to a reply:
As no one replied to my e-mail sent a week before to “admin”, on 15th March I decided I will send it again, but this time to 17 of your addresses, only of which just one responded - and it was Wakefield.
EDIT2:
E-mail sent. :)
EDIT3:
Thank you, but sadly, nobody has contacted me.
EDIT4:
No problem, I'll be waiting for the call. Thank you.
EDIT5:
I was waiting over the weekend and today, but still nothing.
EDIT6:
Sadly, five days later, still quiet.
Anyways, I just sent you an e-mail, so I’d appreciate if you could check it and respond. Thank you.
EDIT7:
Hi again, it's been almost 3 weeks since my last message and nobody has contacted me still from Major Recruitment. That's why I decided I will make one last edit for this review and add some details to it.
At the end of last year I should've received a refund of contributions I made to Pension. Major Recruitment was supposed to refund me that money till the end of December.. Sadly, it's been over 5 months and I'm still being ignored by them and haven't seen the money - even though Pension provider has refunded that money to them on 1st February (agency was supposed to refund me and then get the refund to cover it from pension provider).
They probably didn't know I will get to know about it because in the meantime they even lied about me not being eligible for it..

17 de abril de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Hello Kacper,

Could I please ask to which branch you have been dealing with so that we may look into this for you.

Thank you so much

REPLY:

Could you please re-send the email you sent to marketing@major-recruitment.com and if possible give me the 17 addresses you sent it to. I want to resolve this problem.

RESPONSE:

Thank you for the email Kacper, we have contacted the team you worked for and requested somebody contact you today to help with your problem. Apologies for the delay.

RESPONSE:

Ilona tried to call you yesterday, but there was no answer. She will call again tomorrow morning, I hope that is ok.

Classificada 5 em 5 estrelas

They won't let go until they find you a job.

I've had a great experience with Major Recruitment Glasgow branch namely Alan. Very professional, friendly, reassuring when you just lost your job and don't know your way around in the flood of job search engines. They make sure you and your employer are a good match leading you every step of the way.

11 de abril de 2024
Opinião espontânea
logótipo da Major Recruitment

Resposta da Major Recruitment

Thank you so much for such a lovely review.

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