BE AWARE! They take money for products that they can’t supply and customer service is non existent as they simply ignore emails. They admitted 2-months ago they can’t supply my order as the supplier h... Ver mais
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Leia as opiniões dos outros
Scam website! Wish I’d read the reviews first… In short, ordered items from Clinique and Aveda that have been around for years. Got an email from their ‘customer service’ team saying 1 of the... Ver mais
This website is a scam, avoid!! Similar experience like many of the other reviews on here - I received an email a few days after my order saying the item is out of stock but they would replace with a... Ver mais
Scammers. Ordered products that did not arrive. They emailed to say out of stock and offer alternative, which I rejected and asked for money back... no refund came and I have not heard anything back s... Ver mais
Informações sobre a empresa
Escrito pela empresa
Part of the Maleskin group. We aim to bring you premium products at the very best price.
Informações de contacto
Reino Unido
- maleskin.shop
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always a great experience
Always a great experience! Good arrive quick!
Amazing service reasonable price and…
Amazing service reasonable price and fast postage!!!!!
Thank you!
Competitive price on product.
Competitive price on product and prompt delivery.
No goods and no reply to emails
I too wish I had read reviews before ordering. After initial email confirming order goods just didn’t arrive. No explanation or response to my emails. I have now asked for return of my money if they cannot fulfil my order. Feel I will have to ask my bank to recover my money.
Maleskin super offer
Maleskin had an additional 15% off on top of a sale price. Purchased 3 items. Delivery was quick - ordered on 11 Aug and delivered on 15 Aug.
I just wish id read the reviews before…ordering
I just wish id read the reviews before buying. Appalling service definitely a scam avoid . I have tried emailing without success. Ive paid over £100 but as yet not received anything
Quick delivery and great prices
Quick delivery and great prices! Will definitely use again, thank you
Great service & great price.
Great service & great price.
Also good as product from Molton & Brown for personal use so no wasted gift wrapping.
Would certainly recommend & use again
Very efficient service
Very efficient service, would definitely order from them again
Thank you
Excellent
I’ve placed a few orders now with this company, prices are unbeatable and have had no issues. Would recommend and will use again for all my Dermalogica needs!
Excellent products, great service at fantastic prices
Great products (Molton Brown) at excellent prices and all received on time and packaged well. Cannot fault this company. Not sure why the negative reviews as I have had nothing but an excellent service! Love that’s it’s a small family business - honest and true to its values. Cannot recommend enough
Excellent Price and Service
My order was an excellent price and delivered promptly, with tracking information also provided. First class service.
AVOID AT ALL COSTS
Avoid, Avoid, Avoid.
This is a scam website. Ignore the good reviews as they are also false.
They advertise stock which actually isn't in stock. They take your money then tell you there isn't any stock. You email to chase & ask when you will get goods. They dont reply. Eventually they say you will get a refund which never arrives. DO NOT BUY FROM THIS SITE.
Fantastic price for my Elemis cleansing…
Fantastic price for my Elemis cleansing balm and delivery was quick
Avoid
Avoid. This company is a scam. Never sent the products I ordered, and now not responding to emails after I asked for a refund. It’s been two months. I’m going to report them to the police for theft and fraud.
Not a scam website, but not great communication
This is not a scam website but I was panicked by so many poor reviews. It took nearly two weeks for the product to arrive and I received no response to my email asking when goods would be shipped. They offered the best price on the internet. Communication is poor, delivery very slow but I am happy with the goods.
Apparently my order has shipped after…
Apparently my order has shipped after an extended delay so will wait and see if it arrives and then will adjust my score.. still think I have been scammed
Use another company as these will take your money and give loads of excuses as to why you item hasn't arrived and trying to get a refund is a nightmare
Placed order on the 1 June
No communication to say there was a delay with my order until I contacted them.
They emailed on 06/06/24 to say "I'm very sorry for the delay of your orders dispatch. We were expecting
delivery three days ago, however, I only received tracking details from
the brand this morning after chasing and chasing. I'm pleased to confirm
it will finally be out for delivery tomorrow and I will personally make
sure it ships immediately upon arrival."
Chased delivery again on 09/06/24 and had another response on 10/06/24
"Apologies for the extended delay, we did receive a delivery last week
but it was only half of the items originally ordered. The brand have
recently changed distributors and it's completely threw a wrecking ball
through their usually quick and smooth dispatch and tracking system.
They have confirmed the remainder of our shipment will be with us no
later than Friday. If you're happy to hang on a few more days that would
be wonderful, but I of course understand if your patience has run out."
Chased again on the 13/06/24 and got another response
"I'm very sorry but after several attempts
to contact the wholesaler, I keep being sent the same message that they
are still in production, but they don't have an updated time of when
they will be available I'm so sorry about this, It seems like the wait
is going to be longer. In light of this, would you prefer I go ahead and
issue a refund for your order for the time being."
Requested refund on 13/06/24 and now it is 18/06/24 and I am still waiting for the refund.
AVOID AVOID AVOID!!!!!
AVOID AVOID AVOID!!!!!
I would give 0 stars if I could. This shop is a scam and they claim the product(s) you have ordered are out of stock. Your will never receive a refund and they blocked me on Instagram and now you cant comment on their posts. I had to get my bank involved to be issued my money back.
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