Fantastic service from start to finish. Tom Whittaker went above and beyond, often working out of hours to ensure the deal completed smoothly and on time. The signing process was simple and seamless.... Ver mais
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Leia as opiniões dos outros
From start to finish, this was the absolute perfect finance application EVER! No long winded forms, no hassle, no 6 million questions, no asking for your mothers aunties best friends dogs favourit... Ver mais
A empresa respondeu
My business needed an upgrade with a van. We decided to go with a Vauxhall from Pentagon Vans. The finance process was very easy , very clear information and quick decisions made. The online proces... Ver mais
A empresa respondeu
I've never been able to purchase from a dealer before due to bad credit and never being accepted for finance. Mann Island have been amazing in helping me out with this. I was very sceptical that they'... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Mann Island Finance
Escrito pela empresa
Mann Island Finance offers a comprehensive range of retail and business user products to the market, arguably one of the largest offerings in the market.
Mann Island Finance have been helping private and business customers to finance new and used cars, vans, motorhomes, pick-ups, classic cars and motorbikes since 1991.
Whether you want to buy, lease or rent, we have a product or solution to meet your needs, however large or small. Our passion is, and will always be, to deliver you a personal service that keeps you coming back to us time after time.
Informações de contacto
Reading International Business Park, RG2 6AA, Reading, Reino Unido
- 0370 600 6668
- hello@mannisland.co.uk
- mannisland.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
it is quick on reviewing my…
it is quick on reviewing my application. The only issue I can think of that they have typing error and I have to re-sign the contact after they noticed it.

Resposta da Mann Island Finance

Resposta da Mann Island Finance

Resposta da Mann Island Finance
The operators were really informative…
The operators were really informative and polite. Answered all my questions and supported me with the application process.
Made it all feel very easy.

Resposta da Mann Island Finance
The whole experience was very quick and…
The whole experience was very quick and simple and Tim, who I dealt with throughout the process was very good and very helpful.

Resposta da Mann Island Finance
Very quick decision and follow up from…
Very quick decision and follow up from staff was caring and friendly

Resposta da Mann Island Finance

Resposta da Mann Island Finance
Was good until it wasn't....
UPDATE: After writing this Mann Island replied to my complaint, apologised and corrected the incorrect information. I still think that they could ahve done this more quickly and been better at communciating but once they aconolwedged this the data was fixed within 48 hours so I have updated the score and this review to reflect this.
I actually had a resasonable experience with this company in resepct of buying a car. The process was straightforward and eveything was fine. The vehicle was written off and there was some dispute around a minor difference between the payment the insurance company sent. Again Mann Island handled this reasonably.
Some time later I found out by accident that Mann Island had been reporting a 2 month missed payment of £28 to Experian. Honestly I think it was just a simple data mistake. The data is actually correct at Equifax. I expected they would just fix it but they have not and have been exremely difficult to deal with.
They have simply ignored all correspondence and just sent automated emails saying it has been logged as a complaint. Everyone makes mistakes but the quality of a company can be seen in how they deal with the and fix mistakes made.
I'm not seeking "compensation" just correction of inaccurate data.

Resposta da Mann Island Finance
Fantastic communication
Fantastic communication, quick responses, would recommend.

Resposta da Mann Island Finance
Process was smooth and I was informed…
Process was smooth and I was informed of every step involved . Good customer service

Resposta da Mann Island Finance
One of the best companies I’ve ever…
One of the best companies I’ve ever dealt with. Quick to respond and very efficient. Really pleased with the service they offer and staff are so helpful, friendly and very knowledgeable.

Resposta da Mann Island Finance
Good
Everything was fine and well undertaken. I did have a glitch with a bank statement not being allowed. The latest statement available was too long ago (as I get an annual statement, not monthly)

Resposta da Mann Island Finance
Everything went really well and sorted…
Everything went really well and sorted quickly really appreciate it keep up the great work 😀

Resposta da Mann Island Finance
Really easy and polite to deal with 5…
Really easy and polite to deal with 5 stars

Resposta da Mann Island Finance
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