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Classificada 5 em 5 estrelas

I visited the Cindy Knight Clinic in Hildenborough, Kent and found the whole map my mole process from start to finish brilliant. I very quickly had the results from a consultation dermatologis... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had concerns about a mole for a while. I had made tentative enquiries about private assessment, but it was exorbitantly expensive. The Mapmymole assessment is both affordable and extremely easy. A v... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What an incredible service ! I couldn’t believe how quickly my results came back , within 4 hours ! Saved me so much time going back and forth to the Drs and hospital! Luckily my results were a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was very happy with the service I received and the speed by which the results of the test came back. I would recommend the service to any friend and family member if the need arises.

A empresa respondeu

Informações sobre a empresa

  1. Consultor de saúde pública
  2. Centro de diagnósticos
  3. Centro de diagnóstico médico por imagem
  4. Posto de saúde self-service

Escrito pela empresa

Get your mole checked by UK consultant dermatologists from the comfort of your own home. Map My Mole is the first app to include a certified Class 1 medical device with the service. Our bespoke dermoscope also called a dermatoscope attaches straight to your smart phone, allowing you to capture the detailed images needed by our experts. Our dermatoscope ensures our experts are compliant with the British Association of Dermatologists guidance on teledermatology. From first ordering your lens to receiving a report can take as little as 48 hours*. Our easy to use mobile app will guide you through the process of creating a mole submission for you or a family member.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

270 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Speedy service

Report came through the day after we sent the photos very quick return so no time to worry
Excellent service and competitively priced would use again with out hesitation

3 de setembro de 2025
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Resposta da Mapmymole

Thank you so much for this positive review! We are so pleased you had a positive experience with our service. 💙

Classificada 5 em 5 estrelas

Easy and straightforward

My experience was absolutely brilliant it was all very straightforward and easy my results arrived within the 48 hours excellent service.

5 de setembro de 2025
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Resposta da Mapmymole

I am so pleased you had a positive experience with our service. 😊

Classificada 5 em 5 estrelas

Amazing service!!

Amazing service!!
I used this service for the first time to do cryotherapy treatment on my clients. I was surprised at how quick the report came through and the diagnosis. The information in the report was excellent and it’s given me confidence on what I am treating. Excited to use on future clients, so I can treat with ease and peace of mind. Would 100% recommend to any clinic that treats skin lesions 😊.

1 de setembro de 2025
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Resposta da Mapmymole

Thank you so much for your kind words. We are so pleased to have you on our team.🫶🏼

Classificada 5 em 5 estrelas

Everyone very professional and informative.

All the girls were happy and very pleasant, they answered all my questions and put me at ease.
I was a bit reluctant to go there, but when I arrived, they made me very welcome. The young lady I saw who did the consultation put me at ease and answered all my questions regarding the treatments there. I therefore will be returning to have treatments.

5 de setembro de 2025
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Resposta da Mapmymole

Hi, I am so pleased you had a pleasant experience with one of our clinics.🤩

Classificada 5 em 5 estrelas

Outstanding example of technology saving lives

I noticed a mole on my neck had changed colour. A friend told me about MapMyMole. After submission of pictures, I was advised that the mole needed further investigating- long story short- It was a melanoma and has subsequently been removed.
Had it not been for the App, I would possibly have postponed going to the GP for a long time, which in this case could have been fatal.

You will need help with taking pictures if your issue is on the back of your body, but on the whole it’s easy to use the kit and the App. A truly outstanding service.

Side note: the ‘life jacket’ sun cream samples that come with the kit are not very nice- really greasy.

7 de julho de 2025
Opinião espontânea
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Resposta da Mapmymole

Thank you so much for sharing your experience. We’re incredibly glad that MapMyMole was able to help you identify a serious concern early and potentially make a life-saving difference. Your feedback about the ease of use and the tip about getting help for hard-to-reach areas is really valuable for others considering the service.

It means a lot to us to know that our app and kit provided peace of mind and timely guidance when it mattered most. Wishing you a smooth recovery and good health moving forward!

— The MapMyMole Team

Classificada 5 em 5 estrelas

Highly recommend, great team.

Very quick to establish an appointment and return of results within 24 hours. Really detailed and informative in appointment, results and follow up. Highly recommend, great team.

30 de julho de 2025
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Resposta da Mapmymole

We really appreciate your kind words!🫶🏼😇

Classificada 5 em 5 estrelas

Very positive

Very informative and clear. Quick turnaround to put mind at rest.

1 de agosto de 2025
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Resposta da Mapmymole

We are so pleased you had a positive outcome. 🤩

Classificada 5 em 5 estrelas

Excellent!!!!

Excellent!!! I phoned the practise and there was an appointment available the next day. At the appointment we discussed which moles needed attention. I received the results the same day. The reports were detailed and advice clear. Highly recommend.

1 de julho de 2025
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Resposta da Mapmymole

Thank you so much for this review! We are so pleased you had a positive experience with us.😇

Classificada 3 em 5 estrelas

Waste of NHS money

I was asked to download the app as a trial from my doctors. I feel like this is another service of the NHS being privatised by the back door. I was at my GPs anyway for another appointment. The results from map my mole were inconclusive so after waiting for the lens then waiting for results I had to book an appointment and go back to GP anyway. Luckily my mole is fine but that was two weeks wasted and a fee paid by the NHS for a service that could have been carried out in two minutes by my GP
The lens came quickly. It was fiddly getting a good photo and luckily mole is on top of my foot. I live alone, if it was anywhere else I would have struggled to take the pictures. The results came back within a week and the report was easy to understand.

1 de julho de 2025
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Resposta da Mapmymole

Thank you for taking the time to share your feedback. We’re sorry to hear the experience didn’t fully meet your expectations.

We’d like to clarify that this service was part of an NHS pilot and provided at no cost to the NHS or patients. It was designed to explore how digital tools might support quicker access to skin assessments.

We also understand how frustrating delays can be; however, in this case, the waiting time was due to appointment scheduling at your GP practice, not our side. We always aim to return results within a few hours of receiving clear images.

We appreciate your point about image capture being difficult if living alone. That’s valuable feedback we’re using to improve both guidance and support within the app.

We're pleased to hear your mole was fine and that the report was easy to understand. Thank you again for taking part in the pilot and helping us improve the service for others.

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