Do Not Purchase absolutely disgusting how these people are allowed to trade. The dress I purchased looks nothing like the photo it’s cheap , see through and would fit a child of 7. Upon requestin... Ver mais
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Wish i never ordered from this shop. Not only did settle over two weeks the bikinis didn’t arrive before my holiday and got returned. It’s November and I’m still trying to get a refund. The last emai... Ver mais
The product which arrived bore no resemblance to the photo. It was very poor quality. I am trying to get a refund as per their website but am being stonewalled with paltry offers, threats that returni... Ver mais
I ordered two dresses (£79 total) and both were really poor quality - awful stitching, cheap fabric, frayed edges. They came with no labels and in cheap packaging. The company is stated as being based... Ver mais
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Respondeu a 11% das suas opiniões negativas
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DO NOT BUY FROM THEM ITS IMPOSSIBLE TO…
DO NOT BUY FROM THEM ITS IMPOSSIBLE TO SEND THINGS BACK!!!!! They charge you and quality is rubbish. SHEIN is much better.
⭐ 1/5
⭐ 1/5 – Extremely Disappointing Experience – Avoid!
I would strongly advise anyone considering ordering from Marvin Studio to think twice!
I spent £71 on clothing that was advertised as arriving within three days. Instead, it took almost two weeks, and my parcel only arrived after I complained about the delay.
When I finally opened my package, I was absolutely shocked by the quality. The clothes looked nothing like the pictures advertised. The colours were completely different, the stitching was terrible, and loose threads were coming out everywhere. The material and overall finish looked extremely cheap and poorly made.
To make matters worse, their website states that refunds are not accepted, and the contact telephone number doesn’t even work! This makes it incredibly difficult to resolve any issues.
I feel completely misled and ripped off. I’ve now had to raise a dispute with my credit card provider to try to recover my money.
Terrible quality, misleading advertising, unacceptable delivery times and virtually nonexistent customer service.
I would never order from this company again. Save your money and shop elsewhere!
Wish i never ordered from this shop
Wish i never ordered from this shop. Not only did settle over two weeks the bikinis didn’t arrive before my holiday and got returned. It’s November and I’m still trying to get a refund. The last email
They said they are resending the order!!! £90 on bikinis. I’ve raised a dispute but I’m Not hopeful because the customer service act all helpful but they do not resolve DO NOT BUY FROM this seller
Do Not Purchase absolutely disgusting…
Do Not Purchase absolutely disgusting how these people are allowed to trade. The dress I purchased looks nothing like the photo it’s cheap , see through and would fit a child of 7.
Upon requesting a refund told could have 30% back of £39.99
Advised that I would report to the consumer act and then given a refund form but will cost me £42 to ship to china.
They are thieves and scammers it’s a complete set up to rob people of hard earnt cash.
I will take this further to get this website taken down
The product which arrived bore no…
The product which arrived bore no resemblance to the photo. It was very poor quality. I am trying to get a refund as per their website but am being stonewalled with paltry offers, threats that returning item will cost a fortune, and daft offers of another item free of charge. Appalling. Do not use this site.
Ordered 3 weeks ago was never told the…
Ordered 3 weeks ago was never told the items were coming from China and would take weeks to arrive if at all! DO NOT USE!!
DO NOT ORDER!
DO NOT ORDER!! I wish I had come here first. I thought I was ordering a coat, turned out to be a cheap hoody. They advertise 30day guaranteed returns if unhappy but make it very difficult to return then quote it's costs up to £40 to do so. I have tried to leave a review on their site but guess what, no option to do so. Absolutely terrible. Stay away.

Resposta da Maravinestudio
Liars and thieves!!!!
Liars and thieves.. the only words that come to mind. Same as others, wanted to return the dress as it did not look like the picture. Contacted them right away.. they expected me to return to China, which is NOWHERE to be mentioned. Also, they don't comply with their own T&C and customer act laws. As the item is not as described they are supposed to arrange the return. I ordered 2 dresses, which I am now stuck with. Only ordered multiple as I presumed there won't be any issues with returning!! I am currently trying to dispute this with my bank as I feel I have been scammed. Never ever order from this website and be very wary if the website doesn't state the return address, despite if the websites domain is .co.uk

Resposta da Maravinestudio
Awful product. Nothing like the photo.
The dress I ordered was nothing like the dress I received. Thankfully I had ordered in plenty of time for the event (and ordered back ups) because they took over two weeks to arrive. When I reported the discrepancy to the company they asked me to return the dresses at my own expense - to China! Eventually they agreed on a 70% refund. Totally against the trades description and distance selling regs. DO NOT ORDER FROM THIS COMPANY.

Resposta da Maravinestudio
No one will assist me with my return.
No one will assist me with my return.

Resposta da Maravinestudio
DO NOT UNDER ANY CIRCUMSTANCES ORDER…
DO NOT UNDER ANY CIRCUMSTANCES ORDER FROM THIS COMPANY - it is a complete scam. What I ordered and what I received were two totally different items. They have requested I send it back to China at my own cost recorded delivery as it needs to be tracked. It’s an absolute joke. Customer service is horrific. I am fuming!

Resposta da Maravinestudio
Stay away from this company.
Stay away from this company. Do not be taken in by their website. Based in China as opposed to Netherlands stated on their website. Cheap, nasty fabric, shipped from China. Returns at your own cost, offered 10% refund to keep it. This is a SCAM company! AVOID

Resposta da Maravinestudio
Wouldn’t even give 1 star
Wouldn’t even give 1 star! Dresses took weeks to arrive, didn’t look like the pictures and cheap material. The return address is China which isn’t advised anywhere which is at the cost of the customer! They tried to offer me a 10% refund and I could keep the items on a £100 order. Don not order from this company.

Resposta da Maravinestudio
Absolutely disgusting service do not…
Absolutely disgusting service do not order from this company ordered a dress it came nothing like the photo not even the same colour material was awful failed advertising when I tried to get refund it said online to call the number and it’s out of service I emailed they offered me a 30% refund or I pay to send it back to an address that is really weird almost fake so I don’t want to send it as I don’t believe it will reach the destination so I’m out of pocket disgusting do not order
Avoid, avoid, avoid!
Dresses took 3 weeks to arrive and were absolutely NOTHING like the pictures. Very poor quality and a literal different print on them. Spent a lot of money and now I can’t return them. They haven’t replied to the four emails I have sent asking for a return address etc and I’m now having to go through my bank and the credit card team to get my money back. Stay away - avoid! Looks like a company in the Netherlands but it’s China. What a scam!
If I could rate 0 I would
If I could rate 0 I would. Paid £50 for some office shoes. Took 3 weeks to arrive and when they did the quality was shocking. Numerous emails asking about the return policy….eventually got a response and I have to foot the bill to return to China. AVOID
Would not even give them a 1 start they…
Would not even give them a 1 start they sell things that’s aren’t even in the photos what your suppose to be buying worst quality ever the shoes absolutely stink it’s terrible how they can sell things which look nothing like the photos
Do not buy from the shop
Ordered an outfit it took three weeks to come when it did come the quality of the fabric was appalling looked nothing like the pictures provided. Literally had a shoelace as a belt stitching was bad. As for a refund. They have offered to give me 30% of the product price and then I can keep the item which I do not want to keep or I have to pay for my own packaging to send the item back which will cost me £20 to send the item back so I’m out of pocket either way absolutely disgusting customer service have no idea why they’re still in business they provide themselves as a high-end quality clothing brand but is not a cheap Chinese workshop better quality from Primark
Don’t waste your money on these scammers
Scammers … the product I received was nothing like advertised. Cheap material. No label and A very poor attempt to copy a design. I wish I had read the reviews before I launched into buying. Lesson learnt.
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