If it could be minus stars it would very unhappy with Masterquote nothing good to say and when canceled policy as no longer have a car cost £75 what a joke very unhelpful staff .... lost a valued cust... Ver mais
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Leia as opiniões dos outros
I had to go back to MasterQuote after setting up my car insurance with them as there was an issue with my NCB - unknowingly, I hadn’t accrued any whilst I was insured on a leasehold car. Each of the... Ver mais
A empresa respondeu
I found it easy enough to get Buildings and Contents insurance and had to discuss a number of issues in doing so. What I am not happy about is the online portal. There was no-one on the help... Ver mais
A empresa respondeu
I find Masterquote difficult to deal with. Difficult to contact and their staff don't appear to be as knowledgeable as perhaps they could be regarding their products. Once you do finally get through t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MasterQuote search leading UK insurers to make sure we bring you best quote. We provide cheap online insurance for your car, home or van
Informações de contacto
The Connect Centre, Kingston Crescent, PO2 8QL, Portsmouth, Reino Unido
- 02394 003 200
- masterquote.co.uk
3,1
Aceitável
848 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Don’t use these!!!
Don’t use this company!! they must be the most expensive out there.
23 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thank you for the review, Angela. I'm sorry you do not feel our prices are competitive enough. There are a number of rating factors used when generating our premiums and we do always look to offer the lowest price possible for the cover provided. If you wish to discuss your premiums further, please do not hesitate to contact our customer service team on 023 9400 3200.
Very helpful and went through everything
20 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thank you for the five star review, Katie!
A really good service.Couldn't ask for…
A really good service.Couldn't ask for more.
9 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thanks for the five star review David.
Impossible to contact the finanace…
Impossible to contact the finanace companies and yourselves to cancel the policy. Causing major stress as bank have advised me to close account and open another.
Angry doesnt come into it.
K. Keogh
account number 5010882823
8 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Dear Mrs Keogh,
Thank you for your feedback. I'd like to offer our apologies that you were unable to easily get in touch and the stress this caused.
We have taken your feedback on board and are looking into ways to improve our contact methods in the future.
If you have still been unable to resolve the issues you were having with cancelling the policy please let us know and we will arrange for one of our agents to give you a call to assist.
The worst insurance company I have ever…
The worst insurance company I have ever used in my life time. They deny everything!
Please save yourself the nightmare and don't buy insurance from this company no matter how cheap they may be on any comparison website.
7 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Dear Ms Adedoyin,
Thank you for leaving a review, I'm sorry you had a negative experience. If you are continuing to experience specific unresolved issues with your policy please let me know and I will have one of our agents give you a call to try and help.
I am very happy with person I dealt…
I am very happy with person I dealt with she was great help. Good
5 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
It's great to hear you had a positive experience with our staff, thank you for leaving a review.
good service and price.
5 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thank you for leaving a great review.
So easy to do on line and prompt email…
So easy to do on line and prompt email confirmation
5 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thank you for the positive review.
Great price and great service
Very quick and helpful on phone. Service is excellent and price very good. I had not heard of MasterQuote before they came up on comparison site as lowest quote but will use again and the service was better than I have had previously with a very well known company.
4 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
It's great to hear you received good service, thanks for the review.
Easy with no hassle
4 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thanks for the great review.
Buying the car insurance policy was…
Buying the car insurance policy was easy but just a little concerned that I have not received confirmation that my no claims confirmation has been received
2 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thanks for the five star review, Mrs Johns. I have passed your details to one of our customer service representatives who will look into your query in regards to the no claims confirmation and contact you to discuss further.
Excellent quote which led to me getting…
Excellent quote which led to me getting my car insurance through Masterquote straight away, also the customer service was excellent over the phone.
2 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thanks for the excellent review, Mrs Begum!
brilliant service
2 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thanks for the brilliant review, Mr Cheal!
Friendly and helpful
Friendly and helpful. Got my car insured with little fuss.
2 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thanks for the five star review, Ms Sinclair!
Very happy with the experience
Very happy with the experience, User frienldy and efficient system
2 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thank you for the positive review, Andrew! It's great to know you had such a positive experience with our customer service team.
Very good advice and good price
2 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thank you for taking the time to leave a review, David! Happy you hear you were able to get a good price with us!
Quick and easy service
1 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thanks for the five star, Carla!
car Insurance
Had no problems sorting my insurance very helpful very friendly
30 de novembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thank you for the great review, Douglas!
Resposta da MasterQuote
Thank you for the five stars, Mrs Shirley!
These guys are on the ball!
No hassle, no pressure. Good service.
30 de novembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thanks for the great review, Mary!
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