If it could be minus stars it would very unhappy with Masterquote nothing good to say and when canceled policy as no longer have a car cost £75 what a joke very unhelpful staff .... lost a valued cust... Ver mais
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I had to go back to MasterQuote after setting up my car insurance with them as there was an issue with my NCB - unknowingly, I hadn’t accrued any whilst I was insured on a leasehold car. Each of the... Ver mais
A empresa respondeu
I found it easy enough to get Buildings and Contents insurance and had to discuss a number of issues in doing so. What I am not happy about is the online portal. There was no-one on the help... Ver mais
A empresa respondeu
I find Masterquote difficult to deal with. Difficult to contact and their staff don't appear to be as knowledgeable as perhaps they could be regarding their products. Once you do finally get through t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MasterQuote search leading UK insurers to make sure we bring you best quote. We provide cheap online insurance for your car, home or van
Informações de contacto
The Connect Centre, Kingston Crescent, PO2 8QL, Portsmouth, Reino Unido
- 02394 003 200
- masterquote.co.uk
3,1
Aceitável
848 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Smooth transaction
Miles did a good job and get it all as brief as possible, and answered my questions simply and accurately.
30 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the great review Mark!
Quick and professional service when I…
Quick and professional service when I changed my car
30 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the fab review Mr Higgit!
Very helpful efficient service !
29 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thanks for the super review Anne!
Resposta da MasterQuote
Thank you for the great review, Mr Baker!
No bull straight talking good insurance…
No bull straight talking good insurance deal
Hugh Carenduff
23 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the amazing review Hugh!
Resposta da MasterQuote
Thank you for the fabulous review John!
Good customer service
Good customer service . Would have liked a more competitive price for my insurance.
23 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Hi Jacqui,
Thank you for taking the time to leave a review.
I'm glad that we have provided good customer service.
We try to be as competitive as possible however, there are many factors that we need to take into account to generate our premiums. When your policy is next due for renewal, you're more than welcome to contact us to ensure we're offering the best price we can.
Kind Regards,
Easy to deal with
Easy to deal with. Pleasant on the phone yet find one a good deal.
20 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the wonderful review, Mr Gillanders!
Had 3 calls over two days most likely…
Had 3 calls over two days most likely normal questions but went on a bit seems to be they have to speak to there manager on some points he must be a busy guy all three calls they had to revert to there manager some confusion as my authority to request quote was refused then he spoke to yes the Manager
19 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the great review, Tracey!
Efficient service
19 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the great review Lynn.
No one called back to confirm action…
No one called back to confirm action and emails not responded to either!
18 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the review and for bringing this to our attention. I apologise you have had no response to your queries. I have arranged for this to be looked into by one of our customer service agents and they will call you within the next 24 hours to discuss any queries you may have.
A really great service you can rely on.
A really great service you can rely on.
Still busy at my age and do not have to worry about my car insurance and also getting a good deal.
18 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the fantastic review, Dave!
Excellent process
Excellent process, providing competitive cost of cover
17 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the wonderful review, Karan!
Easy and quick service
16 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the great review, Teresa!
Resposta da MasterQuote
Thank you for the great review, Mr Salmond!
Excellent customer service
3 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Thank you for the positive review, Mr Khan!
Automatic renewal when they jack the…
Automatic renewal when they jack the price up every year. If you phone them they knock it down but it is a yearly pain in the backside.
2 de janeiro de 2020
Opinião espontânea
Resposta da MasterQuote
Good Afternoon Oliver, thank for for taking the time to leave a review.
In regards to our renewals, we renew our policies automatically each year to ensure our customers have the most convenient and efficient experience possible and we do ensure renewal documentations are sent our approximately three weeks prior to the renewal date to ensure you have enough time to decide if you would like to renew the policy.
I am sorry we were unable to retain your business on this occasion, but if you would like to discuss your policy further, please do not hesitate to contact us.
Very helpful ms DFrancis
27 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thank you for the great review, Ms Francis!
Efficient and friendly
24 de dezembro de 2019
Opinião espontânea
Resposta da MasterQuote
Thank you for your kind words Mr Oreilly.
If there is a reason why you've only given us a one star review, we would really appreciate the feedback.
Kind Regards,
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