If it could be minus stars it would very unhappy with Masterquote nothing good to say and when canceled policy as no longer have a car cost £75 what a joke very unhelpful staff .... lost a valued cust... Ver mais
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Leia as opiniões dos outros
I had to go back to MasterQuote after setting up my car insurance with them as there was an issue with my NCB - unknowingly, I hadn’t accrued any whilst I was insured on a leasehold car. Each of the... Ver mais
A empresa respondeu
I found it easy enough to get Buildings and Contents insurance and had to discuss a number of issues in doing so. What I am not happy about is the online portal. There was no-one on the help... Ver mais
A empresa respondeu
I find Masterquote difficult to deal with. Difficult to contact and their staff don't appear to be as knowledgeable as perhaps they could be regarding their products. Once you do finally get through t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MasterQuote search leading UK insurers to make sure we bring you best quote. We provide cheap online insurance for your car, home or van
Informações de contacto
The Connect Centre, Kingston Crescent, PO2 8QL, Portsmouth, Reino Unido
- 02394 003 200
- masterquote.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience with MasterQuote
Great experience with MasterQuote. The agent I spoke with was helpful, knowledgeable and professional. I’m very happy with the insurance I’ve bought.

Resposta da MasterQuote
Excellent insurance company and…
Excellent insurance company and reasonable priced

Resposta da MasterQuote
Have been a customer for 10+ years now
Have been a customer for 10+ years now. Great customer service all round. Would highly recommend this Company.

Resposta da MasterQuote
I cancelled my policy and my Direct…
I cancelled my policy and my Direct Debit about 3 weeks ago and yet you still renewed it and now want to charge me £54 to cancel the policy because I am cancelling part way through..... its 2 days since it started!!!!!!!!!
Simply shocking!
Masterquote should be struck off the list UK car insurance companies.
I have never come across a more unprofessional and crooked insurer in my years of driving.
Some months ago, I moved from an expensive region of the country to insure a vehicle to a very much lower risk area. After contacting Masterquote to notify them of my change of address, I was incredibly shocked to find that they were adjusting my monthly premium upwards by a significant amount. I pointed out that checking with other insurance companies and obtaining quotes, I had a very good idea of what I should be paying, give or take a few pounds. No movement on their premium...
So, I decided to cancel my policy and move to another insurer. Here I came unstuck, which having now read online reviews, I see I am not alone in doing..
I was slapped with a massive notice for cancelling and threats of court action. What with the lower premium of my new insurance company added to these extortionate fines, I'd have been better off swallowing the unjustified price rise offered by Masterquote.
In the end, after numerous threats, I paid up. Numerous emails, trying to get access to my former policy through their website and pointless hours on hold on the phone to this hopeless company in order to obtain a copy of my NCB have so far yielded nothing.
So I'm massively out of pocket. I've been robbed and deceived by them and now due to their incompetence, am paying full whack because I cannot provide my NCB.
A free word of advice to anyone reading this review - Steer clear of Masterquote. Cheap does not always mean cheerful!

Resposta da MasterQuote
I've used Masterquote for years
I've used Masterquote for years and trust them

Resposta da MasterQuote
Not the best...
I find Masterquote difficult to deal with. Difficult to contact and their staff don't appear to be as knowledgeable as perhaps they could be regarding their products. Once you do finally get through to someone they keep you on the phone for infinitely longer than is necessary. But you cannot always find what you need online. It's a fine line but would not ordinarily use these again.

Resposta da MasterQuote

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Good service provided.
Reasonable price and really easy to use.

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fab service
This is a great service and pleasure to deal with kept me well informed.

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Very straight forward Got my quote and…Car Insurance
Very straight forward Got my quote and paid online Thank youl

Resposta da MasterQuote
Trying to contact them is near to…useless service
Trying to contact them is near to impossible
They take your money then never follow up on anything.

Resposta da MasterQuote
Poor Poor customer service
I have tried on numerous occasions to contact you in order to not renew my policy. after being on the phone line for 10 minutes or more on 4 separate occasions i have cancelled my direct debit and moved my business elsewhere,

Resposta da MasterQuote
I am very satisfied with the way my…
I am very satisfied with the way my treatment from master quote and would recommend them to a people looking for a insurance policy.

Resposta da MasterQuote
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