I accidentally ordered the wrong size jacket. Realised two minutes later so emailed straight away. Could not ring as I am deaf. Was absolutely go smacked and delighted when not 5 minutes later I had a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I accidentally ordered the wrong size jacket. Realised two minutes later so emailed straight away. Could not ring as I am deaf. Was absolutely go smacked and delighted when not 5 minutes later I had a... Ver mais
A empresa respondeu
Another good quality purchase from Maximo moto, the mesh gloves are amazing, really let the airflow through to your hands which is what’s needed during this current hot spell in the UK
A empresa respondeu
Bought a great motorbike jacket. Everything as described. Perfect fit. Size guideline is spot on. Very good quality. Fast delivery. Well recommended
A empresa respondeu
Pair of gloves I'd ordered were unfortunately out of stock, and customer service helped replace the ordered pair with a diffrent pair after a quick browse, and didn't have me pay the difference for in... Ver mais
A empresa respondeu
Maximomoto Is the UK’s Number One Motorcycle Gear Store for Motorcycle Leather Suits, Motorbike Gloves, Biker Boots, Denim Pants, Textile and Leather Jackets, Helmets, And Other Motorcycle Accessories.
Unit 8 Astle park Off Cronehills Linkway, West Bromwich, B70 8NS, B708NS, West Bromwich, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Everything was as described and within all stated times

Resposta da Maximo Moto UK
I ordered a jacket and paid extra for postage, which was supposed to arrive within 4 working days. I’m really disappointed as this was meant to be a birthday present, and now it’s too late to give it. There’s still no update on shipping for order number 31783.

Resposta da Maximo Moto UK
The jacket I ordered seems well made and exactly as described.

Resposta da Maximo Moto UK
Order for 2 balaclavas was delivered but only one in the package, report this and received an acknowledgement …, but to date no second balaclava
Poor show

Resposta da Maximo Moto UK
A great service the item was not right so I had to sent it back but got the refund (even though it cost me on the returning as no free return policy)

Resposta da Maximo Moto UK
Good service
Good product at a really good price.
I've not tested it in heavy rain yet but it has kept me dry in light rain on my 10 mile commute.

Resposta da Maximo Moto UK
The delivery was on time, I take a size large shirt, so ordered the XL 44 which fitted just right, this allows for layers underneath in the cold, excellent value, good quality product.

Resposta da Maximo Moto UK
This company is fantastic!
Great prices, great deals, great product and great customer service!
I ordered boots, jacket, gloves, waterproofs & bag. All arrived in good time and well packaged.
The boot size I ordered was too small. Contacted customer care on WhatsApp and they gave me all the info I needed to return. Next set of boots were prefect and they refunded other boots for me.
It’s really nice to be able to speak to a human on WhatsApp. They took pictures of stock, helped me find alternatives and were very polite, couldn’t ask for a better service!
I 100% recommend this company to anyone looking for motorbike gear!

Resposta da Maximo Moto UK
I have to say, I was super impressed with the personal customer service here.
I had to return a pair of jeans for my partner due to sizing and within a couple of days received a text message from an actual human being to check correct size required and to inform me that the product would be dispatched immediately…it arrived promptly and we’re very happy with the jeans…in this day and age where companies online actively make it as difficult and frustrating as possible (deliberately) to contact them, this was a breath of fresh air …long may it continue …I will make a point of shopping with Maximoto again

Resposta da Maximo Moto UK
Outstanding experience from start to finish. Great product at great price with wonderful aftercare. Will use again.

Resposta da Maximo Moto UK
Quick delivery great prices and products are of good quality 👌

Resposta da Maximo Moto UK
Hi I am very happy with maximo Moto, they are very prompt at sending out your order, in fact the motorbike boots were delivered within 3 days, once again the boots are for a Christmas present for my husband, I will be ordering a few more items from them as they are such a good reliable company

Resposta da Maximo Moto UK
Goes beyond amazing for customer service. Well done 🔆🔆🔆🔆🔆

Resposta da Maximo Moto UK
Fast efficient service would definitely use again

Resposta da Maximo Moto UK
Excellent product at at a fair Price .
Keep up the good work 👏

Resposta da Maximo Moto UK
Horrendous customer service. Waited three weeks for the jacket to arrive, to then be sent a different colour jacket to what I ordered.
I also contacted the support team letting them know that my order had still not arrived after the delivery date I was given when I placed the order to which they replied “your order will be shipped within 24-48hr” no explanation, nothing. The order was not shipped until a week after I contacted them and overall took 3 weeks till it came.

Resposta da Maximo Moto UK
Tried to explain correct size but
Boots do not fit calves
Terrible communication

Resposta da Maximo Moto UK
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