MCR BIKES Opiniões 

202
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The item was exactly as required however, the P&P was very expensive for a small package. Also, there was no update sent relating to delivery so I did think I might have an issue but it did arrive ok... Ver mais

Classificada 5 em 5 estrelas

My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... Ver mais

Classificada 5 em 5 estrelas

Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really... Ver mais

Classificada 5 em 5 estrelas

Id use again for sure. A part for the bike didnt arrive with the bike but was sent out next day special delivery. These things happen & its how they're dealt with. Communication was 10/10. I... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas

Escrito pela empresa

We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

202 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 69% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(202)

80 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great company to deal with

Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really trying his best to provide for customers and competing with massive shops out there which must be difficult, I’d rather give these guys a chance. Well done !

6 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super product at a favourable price

Super product at a favourable price; I did think there must be a catch to such a good bike at an amazing price! What could be wrong with it?
We, I have been so pleased with my new purchase!! It was rather dusty as if it had been in storage and a tiny chip on the top tube; apart from that I have not found anything else wrong! It was VERY well packaged, arrived VERY quickly not much to assemble.
Therefore, I am delighted with the company and would not hesitate to recommend buy a bike from them!
Just one small observation/comment, there were no instructions with the bike, it would have been nice to have had a little guidance. Thought the guys did offer help should I require it!

7 de janeiro de 2026
Classificada 5 em 5 estrelas

I cannot recommend Jake and the team at…

I cannot recommend Jake and the team at MCR bikes. Following a desperate Christmas sale, they went out of their way to make sure my son would receive his bike for Christmas Eve. Customer service and communication was excellent, and the bike in question is fantastic and in brilliant condition. Will always go here first for any future cycling needs!

24 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Id use again for sure

Id use again for sure. A part for the bike didnt arrive with the bike but was sent out next day special delivery.

These things happen & its how they're dealt with.

Communication was 10/10. I feel confident if anything goes wrong with the bike to regarding the years warranty.

Would definitely recommend these boys.

5 de janeiro de 2026
Classificada 5 em 5 estrelas

Very pleased with our bike and service…

Very pleased with our bike and service provided by MCR bikes - saw on eBay but then looked at their site - easy to deal with , great price and free delivery .

They put new bikes up on a Friday so well worth a look if wanting a new bike .

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I must express how enjoyable it was to…

I must express how enjoyable it was to conduct a transaction with Jake. I can't emphasize enough how highly I recommend him and his business. He purchased a total of three bikes from me without any unnecessary hassle or hesitation. He is incredibly personable and easy to talk to. I eagerly anticipate the opportunity to work with him again in the future!

30 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible sent the wrong product.

Did not send me the product I ordered. Sent a Different brand and when I contacted them via their contact is option they didn’t respond. Shocking.

11 de dezembro de 2025
logótipo da MCR BIKES

Resposta da MCR BIKES

We take order accuracy very seriously, so this claim has been reviewed carefully.

All orders are picked, packed, and documented prior to dispatch to ensure the correct product is supplied. In the rare event that an error occurs, we resolve it promptly once the customer contacts us and allows us the opportunity to verify and correct the issue.

We have reviewed our inbox and support channels and have no unresolved messages relating to this matter. We respond to all genuine customer enquiries within our stated response timeframes.

We remain fully willing to resolve any legitimate issue. If you have received an incorrect item, please contact us directly with your order number and a photograph of the product received so we can investigate and arrange an appropriate resolution.

MCR Bikes remains committed to accurate fulfilment, responsive support, and transparent customer service.

MCR BIKES TEAM.

Classificada 5 em 5 estrelas

Got to say what an absolute pleasure…

Got to say what an absolute pleasure doing a deal with Jake was. Credit to him and his business couldn’t recommend enough he brought 3 bikes of me in total no tire kicking just strait to the point. Very friendly and chatty guy. Will looks forward to dealing with him in the future!👍👍

14 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Whyte E-bike

It was a lot of money to send to somebody I’ve never met but great communication throughout the bike was well packaged when delivered and arrived in good time. Had some technical issues but the seller was very helpful throughout and we get it booked into a shop for the repairs and the seller paid for the repairs in full it was a hassle free experience and Im delighted with the bike.

30 de novembro de 2025
Classificada 1 em 5 estrelas

Don’t waste your money

Don’t waste your money, website advertises bikes in stock, you pay £499, and then informed that the bike is out of stock, via a badly worded email. When you then attempt to contact the company to request a refund you receive no response. Totally unprofessional and an experience not to be repeated.

1 de dezembro de 2025
Opinião espontânea
logótipo da MCR BIKES

Resposta da MCR BIKES

Just to explain, our website stock updates run on a 72-hour rolling system from our suppliers. During especially busy periods like the Christmas rush (and particularly for kids’ bikes), items can sell out extremely quickly within that window. Unfortunately, in this case the bike had sold out shortly before your order came through, and we contacted you as soon as we were made aware.

Although this is never ideal, we did offer to help by arranging for the bike to be with you by the 2nd of January, which was the earliest date we could secure the item back into stock. We completely understand that this timing may not have been helpful.

When you chose the option of receiving a full refund instead, this was processed immediately.

We’re also really sorry if our communication didn’t come across as clearly or helpfully as it should have — we’re a small, hardworking team that genuinely cares about every order, and we apologise for any frustration caused.

You can reach us directly here at any time:

📧 info@mcrbikes.uk

📞 0161 399 0796

Thank you again for taking the time to share your experience — your feedback helps us improve, and we hope we can put this right for you.

— MCR Bikes Team

Classificada 4 em 5 estrelas

Good price but factor in assembly

Good price but maybe my fault that I didn’t realise the bike comes straight from the factory (drop shipping). As such I have the added cost of paying for assembly which I’ve never had to do before with a bike purchased over the internet.

19 de novembro de 2025
logótipo da MCR BIKES

Resposta da MCR BIKES

Hi Chris, thanks for leaving a review it helps more than you know! For the public’s information, our bikes come with the front wheel off, the handlebars off and sometimes the seat off. Super simple to set up. If ever needing any guidance you can contact us. Our bikes are not drop shipped and are available for viewing at our shop. It is not possible to drop ship bikes within the industry. Many thanks. MCR Bikes Team.

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