Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... Ver mais
A empresa respondeu
I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... Ver mais
A empresa respondeu
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Informações de contacto
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Reino Unido
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excelente
902 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brian was very helpful with my query…
Brian was very helpful with my query really quick and efficient.
6 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Amanda,
Thanks for your lovely review! We truly value you sharing this and we’re always here when you need us🧡
They were very helpful and polite
They were very helpful and polite, Brian who I spoke to was very professional and did the best he could.
5 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi,
We're happy to hear you had a great experience, thanks for your kind feedback🧡
Resposta da Mealzo
Hi Sara✨
Thanks for taking the time to share this. We’re happy to hear everything was resolved quickly and smoothly. Really appreciate the feedback🧡
I had to request a refund where an…
I had to request a refund where an order was placed, but takeaway was closed. Bruce helped me out, contacted the restaurant and arranged for full refund. Very easy using the online chat.
3 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Jon, we’re happy to hear your issue was resolved with ease.
Thanks for sharing your experience with us!✨
Very happy with experience my issue was…
Very happy with experience my issue was addressed quickly and satisfactory friendly staff
2 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Lorraine,
We’re thrilled to hear you had a positive experience and felt well looked after.
Thanks for sharing your feedback!🙏🏻
My account was hacked and I keep…
My account was hacked and I keep getting messages about orders that are ready to collect from other side of the country. Mealzo won’t talk to me unless I give email and worse my phone number also. That won’t happen
2 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi there, thanks for letting us know.
Our team just needs enough details to locate the account securely. Once we have that, we can take the next steps.
Please email us at care@mealzo.co.uk so we can look into this and get it sorted for you.
Aaron was so helpful
Aaron was so helpful, when my food did not get delivered but I had paid for it. Super helpful, he is an asset to your company. Thanks again Aaron
1 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Mr Gary 👋
Thanks for taking the time to leave a review. We’re happy everything was resolved for you and that you felt supported throughout.
We really appreciate your feedback🧡
Franklin was very helpful in resolving…
Franklin was very helpful in resolving my issue. He got the problem sorted efficiently and was great to communicate with - thanks Franklin for all your help!
1 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Ava 👋
Thanks for the feedback, we’re pleased everything was handled promptly✨
Opening times
Quick and accurate response with a friendly tone. Much appreciated.
31 de dezembro de 2025
Opinião espontânea
Resposta da Mealzo
Hi Stephen, thanks for the review!
Really happy to hear your experience went well! Hope you enjoyed your order too✨
Easy, fast service
Brian was amazing at handling my issue. Thank you.
31 de dezembro de 2025
Opinião espontânea
Resposta da Mealzo
Hi Lizbet 👋
Thanks so much for leaving a review! We’re glad your issue was resolved quickly and smoothly.
Saul was very helpful with me and very…
Saul was very helpful with me and very fast.
31 de dezembro de 2025
Opinião espontânea
Resposta da Mealzo
Hi Yucel,
Thanks for taking the time to leave feedback! We’re pleased it was handled efficiently🧡
Brian was brilliant at sorting my issue
Brian was brilliant at sorting my issue
31 de dezembro de 2025
Opinião espontânea
Resposta da Mealzo
Hi Kaitlyn,
Thanks for sharing your experience! It’s great to know things were resolved quickly🙏🏻
Bruce really helped me in my queries…
Bruce really helped me in my queries and assisted me patiently and kindly
Overall great customer experince
29 de dezembro de 2025
Opinião espontânea
Resposta da Mealzo
Hi Anshita 😊
Thanks for sharing your feedback! We’re really happy to hear your queries were handled smoothly.
Your support means a lot to us🧡
Mealzo is always such a pleasure to…
Mealzo is always such a pleasure to order through. The prices are great, the customer service is second to none, thanks again to Peter for assisting us this evening. You helped very quickly, politely and attentively and the issue was resolved literally within minutes
28 de dezembro de 2025
Opinião espontânea
Resposta da Mealzo
Hi Kirsty, thanks for the lovely feedback 😊
We’re so happy to hear you enjoy ordering with Mealzo and had a great overall experience. That’s exactly what we love to see🧡
Resposta da Mealzo
Hi Slinky,
Thanks for taking the time to leave a review 😊
We’re happy to hear your experience with Mealzo was good.
Did everything go as expected for you?
Very fast and easy resolve thank you
Very fast and easy resolve thank you, Brian was very helpful and speedy with my refund.
26 de dezembro de 2025
Opinião espontânea
Resposta da Mealzo
Hello there,
Thanks for the feedback 😊
It’s good to hear the process felt easy from your side✨
Resposta da Mealzo
Hi Allan, thank you🧡
It’s always great to hear that your experience with Mealzo was positive, and your feedback really makes our day.
Quick customer response
Franklin dealt with my query quickly and was very friendly.
27 de dezembro de 2025
Opinião espontânea
Resposta da Mealzo
Hi Julie, thanks so much for your feedback!🙏🏻
We really appreciate you taking the time to share your experience✨
Franklin was very helpful…
Franklin was very helpful and sorted my issue out quickly with no issue
27 de dezembro de 2025
Opinião espontânea
Resposta da Mealzo
Hi Malana, thanks for your feedback! 😊
It’s great to hear everything was resolved quickly and smoothly.
Franklin - customer service agent
Franklin was a great help in getting me a refund quickly absolutely deserves his vacation
25 de dezembro de 2025
Opinião espontânea
Resposta da Mealzo
Hello Calum,
Really appreciate you sharing your experience with the refund process🧡
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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