Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... Ver mais
A empresa respondeu
I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... Ver mais
A empresa respondeu
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Informações de contacto
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Reino Unido
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excelente
902 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
5* customer service
Brian at the mealzo live chat was absolutely fantastic at assisting me with my refund today!!
7 de fevereiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Dannielle,
Thank you for the review. We’re pleased your refund was handled smoothly and without delay.
Peter was amazingly fast and to the…
Peter was amazingly fast and to the point
6 de fevereiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Jack👋🏻
Delighted to know everything was handled quicky.
Thanks for choosing Mealzo, see you again soon🧡
Massive thanks to Brian
Massive thanks to Brian, who helped me get a refund credited back into my Mealzo account in the space of 10 minutes, after briefly explaining the information and giving him the details, he contacted the restaurant itself to confirm the details and my refund was in my account minutes later. Best service I’ve ever received!!
4 de fevereiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Liam,
We really appreciate you taking the time to share this🧡
Many thanks to Brian the person who…
Many thanks to Brian the person who helped me by chatting about an order due to my mistake with the deliver option.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Mealzo
Hello👋🏻
Thank you, we really appreciate you sharing your experience and ordering with us.
Resposta da Mealzo
Thank you Julie🧡
Hope you enjoyed your meal, and we look forward to seeing you again soon✨
Very helpful
Very helpful. Brian helped with all my enquiries and was very informative.
24 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Danielle 😊
Thanks so much for your kind words! We’re really glad everything went smoothly for you🧡
Peter was a great help
Peter was a great help, he was very knowledgeable, quick to respond and understood my complaint completely, thanks Peter
24 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Steven 👋
We're delighted to hear everything was clear and handled promptly, thanks for sharing your experience ✨
I’d like to thank Peter at Mealzo for…
I’d like to thank Peter at Mealzo for his help with a complaint this evening. While the restaurant itself was very unhelpful and refused to issue a refund despite the food being returned, Peter took the time to properly review the situation. He handled the matter professionally and fairly, and agreed to refund my money as a gesture of goodwill. I really appreciated his understanding and willingness to resolve the issue when the restaurant would not.
23 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Jennifer 🌟
Thank you for sharing, we’re really glad you felt listened to and supported.
It’s great to know the outcome felt fair, and we appreciate you taking the time to leave such thoughtful feedback🧡
There was an item missing from my order…
There was an item missing from my order and the help operator, Peter was very helpful and initiated a refund it.
23 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Caitlin,
Thanks for letting us know how it went. We’re glad everything was handled quickly, and we appreciate you taking the time to share your experience 🌟
I wasn't sure if my order had gone…
I wasn't sure if my order had gone through so went onto the chat with Arron. Great help .Definitely recommend using it
22 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hello Jackie,
We're happy to hear you found the online chat helpful, thanks for the review🧡
Resolving a refund
Riley was very helpful in resolving an issue I had with a refund. They were polite and helpful throughout and really understood the issue and tried to get it resolved.
22 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Kate 😊
Thanks for your review, It’s great to hear the process felt straightforward and clear, and that everything was handled well✨
Riley 10/10
Riley was an exceptional help on getting my refund
21 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Thanks for your kind feedback, Craig🧡
Much appreciated🙏🏻
Bruce helped me fix an issue with my…
Bruce helped me fix an issue with my order thank you
20 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Lanie👋🏻
So glad to hear it. We love making sure everything goes smoothly for you.
Thanks for sharing your experience🧡
Speedy action on refund
Brian sorted out a refund with takeaway when my order couldn’t be fulfilled. Dealt with promptly & courteously
19 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Gail, we’re glad we could take care of that for you quickly.
We really appreciate you sharing your experience with us✨
Peter was fantastic in his response and…
Peter was fantastic in his response and resolution. Thank you
11 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Thanks for the lovely feedback, Lee 🧡
We really appreciate you sharing your experience. Your support means a lot to us, and we’re glad everything was handled smoothly.
I have been told by Franklin that I…
I have been told by Franklin that I will be getting a refund for an order I placed which wasn't delivered. I just hope it does happen
11 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Thanks for your review, Bernadine🙏🏻
We really appreciate your patience and your trust. If you need anything further at any point, we’re always here to help✨
Resposta da Mealzo
Thank you, Rosaleen🙏🏻
It’s great to hear you had a positive experience. We’re grateful for your kind words and support.
Franklin helped me and was very quick…
Franklin helped me and was very quick and easily resolved my issue.
7 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Amy 👋
Thanks for leaving a review. It’s great to hear everything was sorted quickly.
We appreciate you taking the time to let us know 😊
Good experience very professional
Good experience very professional
7 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi there 👋
Thank you for sharing your feedback. We’re really pleased to hear you had a good experience and found everything professional. Much appreciated 😊
Excellent service received from Brian
Excellent service received from Brian
6 de janeiro de 2026
Opinião espontânea
Resposta da Mealzo
Hi Steven,
We're pleased everything went well and you felt looked after🧡
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