Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de encomenda de comida online

Escrito pela empresa

Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

902 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(902)

320 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service

I received excellent customer service from Brian, The staff were professional, attentive, and handled my request quickly and efficiently. Thank you.

21 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Ashanti,
Fantastic to hear everything was handled smoothly and efficiently. Thanks for sharing your experience!✨

Classificada 5 em 5 estrelas

I got great help

I got great help from the person called Brian thank you so much.

20 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Talhah,
Glad everything got taken care of smoothly.
We’re happy you had a positive experience.

Classificada 5 em 5 estrelas

Good customer service

Good customer service

19 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Murat,
Great to hear you had a smooth experience.
Thanks for taking the time to share!

Classificada 5 em 5 estrelas

My order never arrived

My order never arrived, I contacted the customer support team and Peter was extremely helpful and initiated a full refund

17 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Tracey,
We’re really pleased everything was resolved smoothly for you.
Thanks for sharing your feedback, it’s truly appreciated.

Classificada 5 em 5 estrelas

Brian was extremely pleasant and…

Brian was extremely pleasant and helpful in tracking my order and updating me!

15 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Lisa,
Thanks for taking the time to share your feedback, we appreciate it🧡

Classificada 5 em 5 estrelas

Brian on support was extremely helpful…

Brian on support was extremely helpful and made it so much easier to deal with mistakes. He is a credit to the team

14 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Katie,
Thanks for sharing this! We're really glad your experience was smooth and that everything was made easier to sort out. That’s exactly what we want when something unexpected happens.
If you ever need anything else, we’re always here to help🧡

Classificada 5 em 5 estrelas

Placed an order and the takeaway was…

Placed an order and the takeaway was closed. Peter personally helped me secure a full refund. Very Helpful Thanks.

12 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Charlene,
Thanks for taking the time to leave a review. Glad everything was sorted quickly and you got the help you needed✨

Classificada 5 em 5 estrelas

Great food and professional staff

Great food and professional staff. Ashkan was particularly helpful.

10 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Karl,
Thanks for the kind words! It’s great to hear you enjoyed the food and had a positive experience overall. We appreciate you taking a moment to share it. Hope your next order is just as satisfying🧡

Classificada 5 em 5 estrelas

Brian

Brian, a part of the mealzo care team was very helpful and made my experience very straight forward!!

9 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hello👋🏻
Thanks for taking the time to share this! Really happy to hear your experience was easy and everything got sorted without any hassle🙏🏻

Classificada 5 em 5 estrelas

Brian provided good assistance when it…

Brian provided good assistance when it was needed.

6 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Ross,
Thanks for leaving a review. Glad you got the support you needed when it mattered.
We appreciate you choosing Mealzo🧡

Classificada 5 em 5 estrelas

Brian - Customer Service

Brian delivered excellent customer service when I had an issue with my order. He was polite and extremely helpful. Quick to reply and fix my issue within a minute. I am very thankful to him.

5 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Matthew,
Thanks for sharing! We’re thrilled your order was sorted so quickly and everything went smoothly.
Looking forward to your next order✨

Classificada 5 em 5 estrelas

Spoke to the customer servace person…

Spoke to the customer servace person Brian, and they were very helpful.

2 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Ciaran,
Thanks for your feedback! We’re glad everything was handled so efficiently and that your experience was a positive one🧡

Classificada 5 em 5 estrelas

My drinks were forgotten

My drinks were forgotten, chatted with Brian and he arranged the drinks be sent over as son as possible. Very polite and great service!

2 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Olivia,
Thanks for your review! Happy to hear your drinks were on their way quickly and that the experience left you satisfied.
Looking forward to your next order🧡

Classificada 5 em 5 estrelas

Great service

Aaron was a great help today - we ordered food at 12:40 with a 13:20 delivery time - but 13:40 we had no food - contacted the chat and Aaron was a great help, he got the order cancelled with no issues and was able to ensure I got a refund

1 de março de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hey Tomas,
That’s so great to hear your situation got sorted out smoothly and quickly.
Thanks for the review✨

Classificada 5 em 5 estrelas

Late order

Thank you to Brian who dealt with my enquiry and responded quickly.and soon after our order arrived thanks Brian.

28 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Annemarie,
Thanks so much for the review! Really glad your order arrived quickly.
Hope you enjoyed your meal🧡

Classificada 5 em 5 estrelas

Bruce Almighty

My delivery did not arrive and Bruce was very supportive and called the takeaway . Unfortunately the order still had not arrived in the newly scheduled time and was showing as delivered. Bruce was still on line and called the takeaway and chased it through. The order eventually arrived and Bruce managed to resolve this delay.

28 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hello Suzie,
Thank you for the feedback.
We're so glad everything got sorted.
Hope to see you again soon!

Classificada 5 em 5 estrelas

Thanks Brian

Thanks Brian

28 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Viktor,
Thanks for taking the time to leave a review
We really appreciate it🙏🏻

Classificada 5 em 5 estrelas

Geat system to use

Great system to use, had an issue and Peter sorted it asap for me

27 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Michael,
Thanks so much for the review!
Appreciated🧡

Classificada 5 em 5 estrelas

My experience couldn’t have been better…

My experience couldn’t have been better with the help Bruce he got back to me in no time to sort my issue out and was very reassuring.

25 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Matthew,
Thank you so much for the kind words.
Hope to see you back soon✨

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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