Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de encomenda de comida online

Escrito pela empresa

Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

902 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(902)

320 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thanks

Brian was professional and efficient and helped with an issue with the restaurant

21 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Ula,
We’re thrilled everything worked out! Thanks for sharing your experience✨

Classificada 1 em 5 estrelas

The fact that the order was canceled…

The fact that the order was canceled before making contact and now I have to wait upto 10 days for my money back is absolutely shocking. I was a regular customer until tonight. I won’t be going there again

21 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi John,
We’re really sorry for the trouble with your order and the wait for your refund. That’s not the experience anyone should have.
Please reach out to us at care@mealzo.co.uk so we can help get this resolved as quickly as possible.

Classificada 5 em 5 estrelas

Aaron and Peter

Aaron and Peter sorted out a refund for me for a restaurant error. Both were a great help

20 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Iona 👋🏻
We’re glad you’re happy with our service! Thanks so much for leaving a review.

Classificada 5 em 5 estrelas

Franklin helped a lot

Franklin helped a lot! Super quick and kind!

19 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hello Demilee,
Thanks for taking the time to share your experience, it truly means a lot to us ✨

Classificada 5 em 5 estrelas

Great service

I stupidly sent a payment for a meal to the wrong shop which was to far away I contacted mealzo and they were great. Franklin sorted it out and arranged a refund back to my bank thank you Franklin for your help

19 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Catherine,
We’re glad everything was resolved quickly.
Thanks for your kind words and for choosing us 🧡

Classificada 5 em 5 estrelas

Bruce was super helpful and got my…

Bruce was super helpful and got my issue resolved in minutes. Guy deserves a raise!

18 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Ryan,
We’re so glad everything was sorted within minutes.
Thanks for the great feedback, we’ll definitely share the love🧡

Classificada 5 em 5 estrelas

Great customer service from Brian

Great customer service from Brian. Had a small computer glitch issue with order but both Brian and restuarant resolved quickly. Very helpful and courteous.

17 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Lyn,
Really glad everything got sorted and you were able to enjoy your order in the end.
Thanks for taking the time to share this🧡

Classificada 5 em 5 estrelas

Brian service from Brian

Brian service from Brian

16 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Lewis,
Thanks for your review. We’re really glad to hear you had a great experience✨

Classificada 4 em 5 estrelas

I messaged Mealzo on Friday night as I…

I messaged Mealzo on Friday night as I placed an order at a local takeaway and I received no response. My message to Mealzo was picked up by Bruce and the issue was dealt with it quickly and promptly and I received a full refund the next day

13 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Hazel,
Thank you for sharing your experience. We’re pleased the matter was handled promptly.
Your feedback is always appreciated and helps us continue delivering a smooth and reliable service🧡

Classificada 5 em 5 estrelas

Sorted my problem quickly

Sorted my problem quickly!
Nice email from Bruce :) - enjoy your holiday LOL

13 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Danielle,
So glad it was sorted quickly for you.
Thanks for sharing this, it really does mean a lot✨

Classificada 5 em 5 estrelas

🧡💚🩵💜

Needed help from live chat & got lovely Franklin who couldn't have been more helpful & got me sorted within minutes! thank you Franklin!🧡

13 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Emma,
This is so lovely to read 🧡
We’re really glad you got the help you needed quickly.
Thanks for taking the time to share this.

Classificada 5 em 5 estrelas

Fast responses

Peter was great and kept me updated all the way through the issue.

12 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hello Jennifer,
So pleased you felt supported and updated every step of the way.
Thanks for leaving a review🙏🏻

Classificada 5 em 5 estrelas

I made an error with my order

I made an error with my order. Bruce assisted me with my query and I am now being refunded

11 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi John,
Thank you for your feedback. We’re glad we could help.
Hope to see you again soon!

Classificada 5 em 5 estrelas

Helpful

Bruce helped with my order

11 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hello Jacqueline,
We’re happy you had a positive experience.
Thanks for leaving a review🧡

Classificada 5 em 5 estrelas

Brian was very helpful and patient with…

Brian was very helpful and patient with an issue that turned out to be on my end and helped me get my order quickly following the discovery of the problem.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Jamie,
Thank you for sharing your experience!
We look forward to see you again soon!✨

Classificada 5 em 5 estrelas

Brian was excellent dealing with my…

Brian was excellent dealing with my issue. I am more than happy with the outcome and Brian's handiling with my issue.5 star service

7 de fevereiro de 2026
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Scott,
We appreciate you sharing this. Glad the situation was resolved to your satisfaction and everything worked out smoothly.

Classificada 5 em 5 estrelas

Good services.

15 de outubro de 2025
Opinião espontânea
logótipo da Mealzo

Resposta da Mealzo

Hi Raza,
Thanks for the 5 stars. Delighted you had a positive experience with us.
We look forward to welcoming you back again soon!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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