I found everyone very professional and they were very thorough. Not a difficult process at all. I recommend them because they've sent me all kinds of wonderful information that no other provider h... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
It's really nice to use a service like this and not get upsold. Other online health services tend to try and get you to sign up for all kinds of additional things. This was painless and I'd recommend... Ver mais
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I was approved for treatment very quickly. I received a lot of very useful information by email and on your website. I was impressed by how well the product was packaged, that there were four ice pa... Ver mais
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MedExpress has offered me continuous expert clinical care with lots of testimonials about proven treatments, and I can’t wait for my results. My pen is delivered safely and at a price point I can affo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
MedExpress offers expert clinical care, proven treatments, and consistently effective results — delivered safely, discreetly, and at an affordable price.
MedExpress - Treatments prescribed online, delivered with care
Escrito pela empresa
- Canadian clinical team
- Our experienced team of Canadian clinicians offer expert clinical care, giving you convenient access to safe, effective treatments delivered discreetly at an affordable price.
Informações de contacto
1 University Ave 3rd floor, M5J 1T1, Toronto, Canadá
- 437-747-6681
- Care.ca@medexpress.co
- medexpress.co
4,4
Excelente
333 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
So far
So far, the customer service has been impeccable and my concerns/questions are be answered honestly.
Waiting on the results to see if they're comparable to Ozempic...
So far, there are some differences, but I'll wait to see if I notice any weight come off
21 de abril de 2026
Resposta da MedExpress Canada
Hello Cynthia,
Thank you for your kind feedback. We’re pleased to hear you’ve been happy with the support from our team!
We truly appreciate you taking the time to share your experience and look forward to continuing to assist you.
Warm regards,
The MedExpress Team
Wow! Such great Service!
Wow! I cannot believe how easy and super fast thus was.. but also still thorough in its process. Well Done.
29 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello Allison,
Thank you for your feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We look forward to continuing to support you and providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
It was very easy to follow the steps to…
It was very easy to follow the steps to get registered. Very fast response/shipping for my product.
24 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello Deborah,
Thank you for your feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate you taking the time to leave a review and look forward to supporting you throughout your journey with us!
Warm regards,
The MedExpress Team
I have switched to a local pharmacy as…
I have switched to a local pharmacy as it is over $150 cheaper for the medication. I try to order and keep getting errors. Also having to pay for the medication upfront even though I’m picking up at a local pharmacy that I have to pay is ridiculous. Why am I paying for medication upfront that is not being shipped. So now I have to continuously what for refunds before I can pick up my medication. Should only be charging me the consult fee!
1 de junho de 2026
Opinião espontânea
Resposta da MedExpress Canada
Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration with the prescription transfer process. We’re continuously working to improve this area of our service, and your feedback is genuinely appreciated as it helps us do better.
As no identifiable details were provided with your review, we’re unable to follow up directly, but we’d really welcome the opportunity to look into this further with you. Please feel free to contact our support team whenever convenient.
Resposta da MedExpress Canada
Hello Cathy,
Thank you for your feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and look forward to providing excellent service and support throughout your journey with us!
Warm regards,
The MedExpress Team
Very helpful
Very helpful. Quick delivery. Thorough instructions
29 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello Angela,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and look forward to continuing to provide you with exceptional service and support throughout your journey with us!
Warm regards,
The MedExpress Team
I only just started so nothing to…
I only just started so nothing to report at this point I’ll see how next three weeks go
1 de junho de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello Denise,
Thank you for taking the time to share your initial thoughts. We're delighted to hear about your experience so far and look forward to supporting you throughout your journey with us.
If you have any questions or concerns along the way, please don't hesitate to reach out—we're always happy to help.
Warm regards,
The MedExpress Team
The package arrived without any…
The package arrived without any damages. The instructions provided were very clear. The process is seamless. Three days from injection and minor side effect - heartburn. It’s very minor.
29 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello Melinda,
Thank you for taking the time to share your experience with us. We're delighted to hear that your package arrived safely, the instructions were easy to follow, and that the overall process felt smooth and seamless.
We also appreciate you mentioning the mild heartburn you've experienced. While we're glad to hear it has been minor so far, we understand that any side effect can be concerning.
If you notice any changes, have questions about your symptoms, or would like additional guidance, please don't hesitate to reach out to our support team. We'll be happy to connect you with our clinical team, who can review your concerns and provide appropriate advice and support.
We truly appreciate your kind words and are grateful for the opportunity to be part of your journey. We look forward to continuing to provide you with excellent service and support!
Warm regards,
The MedExpress Team
Just had my first dose today it arrived…
Just had my first dose today it arrived in a timely manner
31 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello John,
Thank you for your feedback. We’re thrilled to hear that you had a positive experience with us and that your delivery arrived quickly. Providing a smooth and reliable service is always our goal, so it’s wonderful to know we met your expectations.
We truly appreciate your support and the time you took to share your experience. We look forward to continuing to support you throughout your journey and providing you with the highest level of care and service.
Warm regards,
The MedExpress Team
Meds needed to be discarded
Meds shipped purolator. Missed courier then puolator pick up closed. Meds unrefrigerated and warm. Had to discard. Not happy the pay for meds that were unuseable
20 de maio de 2026
Resposta da MedExpress Canada
Thank you for sharing your feedback. We understand how frustrating delivery delays can be, especially when they impact temperature sensitive medications.
We sincerely apologize for the inconvenience this caused. A member of our team has reached out to you directly to help resolve the situation and provide support.
Please know that we are always here to support you and assist with anything you need. We value your trust and appreciate the opportunity to address your concerns.
Not receive yet and possibly will be…
Not receive yet and possibly will be delivered only Monday afternoon transfert to post Canada in Castlegar by Purolator Purolator do not service where I live. Same issue last time not resolve and I send you a email first order. I be surprise if this medication still cold. It suppose to stay cold is in it ? Be refrigerated ring away !
I will not be ordering this anymore. As issue not resolve
12 de abril de 2026
Resposta da MedExpress Canada
Hello Louise,
Thank you for taking the time to share your feedback. We're very sorry for the inconvenience and frustration this delivery has caused.
We understand how important it is for your medication to arrive on time and in proper refrigerated condition, especially given your previous experience. This is not the standard we aim to provide, and we completely understand your concern about the shipping carrier and delivery delays.
Our team has already reached out to you via email to help resolve this issue and to make sure we can address what happened with your order directly. Please reply there at your earliest convenience so we can support you further and work toward a suitable resolution.
We truly appreciate your patience and the opportunity to make this right.
Best regards,
The MedExpress Team
I luv the way it was so fast!
12 de maio de 2026
Resposta da MedExpress Canada
Hello Linda,
Thank you for your feedback. We’re thrilled to hear that you had a positive experience with us and that your delivery arrived quickly. Providing a smooth and reliable service is always our goal, so it’s wonderful to know we met your expectations.
We truly appreciate you taking the time to share your experience with us and look forward to continuing to support you with exceptional service throughout your journey!
Warm regards,
The MedExpress Team
Easy to set Up and Extremely supportive.
Setting everything up was very easy and there was much more support than I expected. I have friends who have been prescribed the same medication through their family physician who did not receive any support at all and ended up with problems and no where to go with questions. This site offers someone almost 24/7 if there are any questions at all. I would highly recommend it.
29 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello Scott,
Thank you for your feedback. We’re really glad to hear that you found the setup process easy and that our support team has been there for you whenever you needed guidance.
Providing accessible, reliable support is something we take great pride in, and it truly means a lot to know it has made a difference for you. We’re especially grateful for your recommendation and the trust you’ve placed in us.
We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you with exceptional care and service throughout your journey!
Warm regards,
The MedExpress Team
Everything was great a lot of…
Everything was great a lot of information.
You don’t let any cuestión out of the pocket.
Great service, everything on time and order with all you need.
19 de maio de 2026
Resposta da MedExpress Canada
Hello Erick,
Thank you for your feedback. We're delighted to hear that you felt well informed and supported by our team. Providing clear guidance, timely service, and a seamless experience is always our goal.
We truly appreciate you taking the time to share your experience, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
Prompt but high fees
Prompt review by providers and fast shipping of the first order. But I’m not likely going to reorder because of the high program fee with each reordering. It’s a rip off.
29 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello Nicole,
Thank you for taking the time to share your feedback with us.
We appreciate your transparency regarding pricing and understand your concerns. We recognize how important affordability is when choosing ongoing care options.
To clarify, the program fee is applied to each order as it supports ongoing medical review, provider oversight, clinical support, and continued access to your care team and platform throughout your treatment.
While we strive to maintain competitive pricing, we would also like to highlight our referral program, which offers a $59 CAD saving when you refer friends and family.
The program works as follows:
Share your code – Send your unique referral code to friends and family. Please note it cannot be shared publicly, including on social media.
Friends save $59 CAD – When they use your code, they’ll receive 100% off the program fee on their first order, saving $59 CAD.
You save $59 CAD – For each successful referral, you’ll receive a discount code for 100% off the program fee on your next order, providing a $59 CAD saving as well.
You can find more information here: https://www.medexpress.co/ca/referrals#terms
We truly value your feedback, as it helps us continue to improve our services. If there is anything we can do to further assist, please don't hesitate to reach out.
Warm regards,
The MedExpress Team
Was fast and easy
Was fast and easy ! Filled out the form over the weekend has my meds by Tuesday.
26 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello Nicole,
Thank you for your kind feedback. We’re delighted to hear that you had a great experience with us and found the process smooth and efficient, as this is always our goal.
We truly appreciate your kind words and continued support, and we look forward to providing you with excellent service throughout your journey with us!
Warm regards,
The MedExpress Team
Resposta da MedExpress Canada
Hello Renee,
Thank you for sharing your experience. We’re so pleased to hear that everything went smoothly and that you’ve started your journey with us.
We truly appreciate you choosing us and look forward to continuing to support you throughout your journey!
Warm regards,
The MedExpress Team
Very simple
Very simple, fast and efficient way to get a GLP-1 prescribed and shipped. Took less than 24 hours for approval/processing.
28 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello Carolyn,
Thank you for sharing your experience. We’re delighted to hear that you found the process simple, fast, and efficient, and that your approval and processing were completed so quickly.
We truly appreciate your feedback and are glad we could support you in starting your treatment without delay. If you need anything going forward, we’re always happy to assist!
Warm regards,
The MedExpress Team
The ease and the information package…
The ease and the information package and follow up email chain ,
I have taken my first weekly dose and now my journey will be tracked and documented .
28 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello Ryan,
Thank you for your kind feedback. We’re pleased to hear you’ve been happy with the support from our team. It’s great to know you’ve taken your first weekly dose and are beginning your journey with us.
We truly appreciate you taking the time to share your experience and look forward to continuing to support you throughout your journey!
Warm regards,
The MedExpress Team
I'm satisfied so far.
I'm satisfied so far. The courier managed to deliver the order, and it seems like the medication is authentic. I say this because I once ordered from a different company, and the courier did not actually deliver the product, and the pen they sent may as well have been filled with water. There seemed to be no effect at all. I have hope with this medication from MedExpress.
26 de maio de 2026
Opinião espontânea
Resposta da MedExpress Canada
Hello,
Thank you for taking the time to share your experience. We’re pleased to hear that your order was successfully delivered and that you’ve had a positive experience with your medication so far.
We’re sorry to hear about the difficulties you experienced with another provider previously, and we understand how important it is to feel confident in both the delivery process and the treatment you receive.
At MedExpress, we strive to provide reliable service and high-quality care every step of the way. We truly appreciate your trust in us and look forward to continuing to support you throughout your journey!
Warm regards,
The MedExpress Team
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